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An empirical study of Job satisfaction of university staff

Author

Listed:
  • Ahmed Azumah, Ayisha
  • Mohammed, Safura
  • Tetteh, Rebecca

Abstract

The paper examined university staff overall job satisfaction in Sunyani Technical University in a survey of 100 respondents in a cross-sectional study and a quantitative design. Using standard ordinary least square (OLS) method the findings of the study show that employees are satisfied with overall job satisfaction, and satisfied with the elements of satisfaction identified in the survey, with salary and workload been the most satisfied elements. The findings of the research in addition, indicate that elements of job satisfaction influence overall job satisfaction. Management of higher institutions should take into account the findings of the current study in motivating employees for enhance performance resulting from better service and quality service, since university workers are the first members of the community in dealing with students who are junior members of the community.

Suggested Citation

  • Ahmed Azumah, Ayisha & Mohammed, Safura & Tetteh, Rebecca, 2017. "An empirical study of Job satisfaction of university staff," MPRA Paper 79674, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:79674
    as

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    File URL: https://mpra.ub.uni-muenchen.de/79674/1/MPRA_paper_79674.pdf
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    References listed on IDEAS

    as
    1. Snipes, Robin L. & Oswald, Sharon L. & LaTour, Michael & Armenakis, Achilles A., 2005. "The effects of specific job satisfaction facets on customer perceptions of service quality: an employee-level analysis," Journal of Business Research, Elsevier, vol. 58(10), pages 1330-1339, October.
    2. DeConinck, James B., 2009. "The effect of leader-member exchange on turnover among retail buyers," Journal of Business Research, Elsevier, vol. 62(11), pages 1081-1086, November.
    3. Ilies, Remus & Judge, Timothy A., 2002. "Understanding the dynamic relationships among personality, mood, and job satisfaction: A field experience sampling study," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(2), pages 1119-1139, November.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Elements of satisfaction; overall job satisfaction; employee performance;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • M52 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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