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Working Harder or Hardly Working? Posting Performance Eliminates Social Loafing and Promotes Social Laboring in Workgroups

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  • Robert B. Lount

    (Department of Management and Human Resources, Fisher College of Business, Ohio State University, Columbus, Ohio 43210)

  • Steffanie L. Wilk

    (Department of Management and Human Resources, Fisher College of Business, Ohio State University, Columbus, Ohio 43210)

Abstract

The current paper examines how posting performance---an act that triggers increased social comparisons between workers---influences employees' motivation when working in groups. In the study, posting employee performance moderated the relationship between groupwork and employee motivation. When individual performance was publicly posted in the workplace, employees working in a group performed better than when working alone (i.e., social laboring); however, when individual performance was not posted, employees working in a group performed worse than when working alone (i.e., social loafing). The findings shed light on how social comparisons can have positive implications for employee performance in groups. This paper was accepted by Jesper Sørensen, organizations .

Suggested Citation

  • Robert B. Lount & Steffanie L. Wilk, 2014. "Working Harder or Hardly Working? Posting Performance Eliminates Social Loafing and Promotes Social Laboring in Workgroups," Management Science, INFORMS, vol. 60(5), pages 1098-1106, May.
  • Handle: RePEc:inm:ormnsc:v:60:y:2014:i:5:p:1098-1106
    DOI: 10.1287/mnsc.2013.1820
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    References listed on IDEAS

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    1. Azmat, Ghazala & Iriberri, Nagore, 2010. "The importance of relative performance feedback information: Evidence from a natural experiment using high school students," Journal of Public Economics, Elsevier, vol. 94(7-8), pages 435-452, August.
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    Citations

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    Cited by:

    1. Marco Kleine & Sebastian Kube, 2015. "Communication and Trust in Principal-Team Relationships: Experimental Evidence," Discussion Paper Series of the Max Planck Institute for Research on Collective Goods 2015_06, Max Planck Institute for Research on Collective Goods.
    2. Nicola Breugst & Holger Patzelt & Dean A. Shepherd, 2020. "When is Effort Contagious in New Venture Management Teams? Understanding the Contingencies of Social Motivation Theory," Journal of Management Studies, Wiley Blackwell, vol. 57(8), pages 1556-1588, December.
    3. H. Tezcan Uysal & Murat Ak & Mukaddes Ozlem Celik, 2021. "The effect of job burnout on social loafing through the mediating role of employee sabotage," Upravlenets, Ural State University of Economics, vol. 12(6), pages 87-100, October.
    4. Michalis Drouvelis & Johannes Jarke-Neuert & Johannes Lohse, 2021. "Should transparency be (in-)transparent? On monitoring aversion and cooperation in teams," Papers 2112.12621, arXiv.org.
    5. David Gill & Zdenka Kissová & Jaesun Lee & Victoria Prowse, 2019. "First-Place Loving and Last-Place Loathing: How Rank in the Distribution of Performance Affects Effort Provision," Management Science, INFORMS, vol. 65(2), pages 494-507, February.
    6. Xiaoyang Long & Javad Nasiry, 2020. "Wage Transparency and Social Comparison in Sales Force Compensation," Management Science, INFORMS, vol. 66(11), pages 5290-5315, November.
    7. Philip Brookins & Jennifer Brown & Dmitry Ryvkin, 2016. "Peer Information and Risk-taking under Competitive and Non-competitive Pay Schemes," NBER Working Papers 22486, National Bureau of Economic Research, Inc.
    8. Hummy Song & Anita L. Tucker & Karen L. Murrell & David R. Vinsonc, 2018. "Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices," Management Science, INFORMS, vol. 64(6), pages 2628-2649, June.
    9. Stefan Stieglitz & Milad Mirbabaie & Nicholas R. J. Möllmann & Jannik Rzyski, 2022. "Collaborating with Virtual Assistants in Organizations: Analyzing Social Loafing Tendencies and Responsibility Attribution," Information Systems Frontiers, Springer, vol. 24(3), pages 745-770, June.
    10. Robert B. Lount, Jr. & Sarah P. Doyle & Sebastien Brion & Nathan C. Pettit, 2019. "Only When Others Are Watching: The Contingent Efforts of High Status Group Members," Management Science, INFORMS, vol. 65(7), pages 3382-3397, July.

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