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A Quality Policy For America

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  • DAVID I. LEVINE
  • SUSAN HELPER

Abstract

This paper describes Total Quality Management (TQM) and its benefits. It then outlines a three‐point proposal for a national quality policy: (i) implementing TQM throughout the U.S. government, (ii) creating a set of nationally recognized certifications for employees' quality skills, (Hi) creating a set of nationally recognized supplier quality certifications.

Suggested Citation

  • David I. Levine & Susan Helper, 1995. "A Quality Policy For America," Contemporary Economic Policy, Western Economic Association International, vol. 13(2), pages 26-37, April.
    • Handle: RePEc:bla:coecpo:v:13:y:1995:i:2:p:26-37
    DOI: 10.1111/j.1465-7287.1995.tb00740.x
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    References listed on IDEAS

    as
    1. Kim B. Clark, 1989. "Project Scope and Project Performance: The Effect of Parts Strategy and Supplier Involvement on Product Development," Management Science, INFORMS, vol. 35(10), pages 1247-1263, October.
    2. Helper, Susan & Levine, David I, 1992. "Long-Term Supplier Relations and Product-Market Structure," The Journal of Law, Economics, and Organization, Oxford University Press, vol. 8(3), pages 561-581, October.
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    Cited by:

    1. Roger T. Kaufman & Raymond Russell, 1995. "GOVERNMENT SUPPORT FOR PROFIT SHARING, GAINSHARING, ESOPs, AND TQM," Contemporary Economic Policy, Western Economic Association International, vol. 13(2), pages 38-48, April.
    2. David I. Levine & Michael W. Toffel, 2010. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers," Management Science, INFORMS, vol. 56(6), pages 978-996, June.
    3. Robert Drago, 1994. "Employee Involvement in Australia: Workplace Transformation or the Disposable Workplace?," Labor and Demography 9402003, University Library of Munich, Germany.
    4. Tendler, Judith & Amorim, Monica Alves, 1996. "Small firms and their helpers: Lessons on demand," World Development, Elsevier, vol. 24(3), pages 407-426, March.

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