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December 2003, Volume 9, Issue 4
- 469-469 Award for Journal Article Excellence 2002
by N/A
September 2003, Volume 9, Issue 3
- 229-254 Seasonality of Tourism in Wales: A Comparative Analysis
by Nicole Koenig & Eberhard E. Bischoff - 255-278 Examining the Market Structure of the German and UK Tour Operating Industries through an Analysis of Package Holiday Prices
by Eugeni Aguiló & JoaquÃn Alegre & Maria Sard - 279-295 Innovation in the Tourism Sector: Results from a Pilot Study in the Balearic Islands
by Marta Jacob & JoaquÃn Tintoré & Eugeni Aguiló & Alfonso Bravo & Juan Mulet - 297-306 Incentives of International and Local Hotel Chains to Invest in Environmental Quality
by Aleix Calveras - 307-323 Measuring the Return on Investment of Destination Welcome Centres: The Case of Florida
by Barry E. Pitegoff & Ginger Smith - 325-335 A ‘Quick and Dirty’ Travel Cost Model
by Natalie Stoeckl - 337-350 Cruise Tourism
by John G.C. Kester
June 2003, Volume 9, Issue 2
- 117-132 Inter-Industry Effects of Tourism Growth: Implications for Destination Managers
by Larry Dwyer & Peter Forsyth & Ray Spurr - 133-145 Tourism Micro-Clusters
by E. J. Michael - 147-164 The Changing Contribution of Tourism in a Dynamic Economy: The Case of Ireland
by Jim Deegan & Declan J. Dineen - 165-177 Effect on Prices of the Attributes of Holiday Hotels: A Hedonic Prices Approach
by J.M. Espinet & M. Saez & G. Coenders & M. Fluvià - 179-190 Assessing the Effects of Terrorism on Tourism by Use of Time Series Methods
by Brian W. Sloboda - 191-201 Does Event-Driven Tourism Provide Economic Benefits? A Case Study from the Manawatu Region of New Zealand
by Terry Auld & Sarah McArthur - 203-221 International Tourism in Africa
by John G.C. Kester
March 2003, Volume 9, Issue 1
- 5-30 Travel Mode Choice: Effects of Previous Experience on Choice Behaviour and Valuation
by Lena Nerhagen - 31-51 Impacts of International Airline Alliances on Tourism
by Clive L. Morley - 53-65 Tourist Use and Preservation Benefits from Big-Game Fishing in the Canary Islands
by Carmelo J. León & Jorge E. Araña & Arturo Melián - 67-76 Beyond the Demand for Day-Visits: An Analysis of Visitor Spending
by Paul Downward & Les Lumsdon - 77-93 A Structural View of Tourism Growth
by Egon Smeral - 95-110 Preliminary Results for International Tourism in 2002; Air Transport after 11 September
by John G.C. Kester
December 2002, Volume 8, Issue 4
- 361-376 The Economics of Quality in the Hotel Business
by Ole Skalpe & KÃ¥re Sandvik - 377-399 Market Power and the Taxation of Domestic and International Tourism
by Peter Forsyth & Larry Dwyer - 401-429 Challenges and Issues for Tourism in the South Pacific Island States: The Case of the Fiji Islands
by Maheshwar Rao - 431-455 Globalization of Air Transport: The Challenges of the GATS
by Hanaa Fayed & John Westlake - 457-462 Tourism Growth and Sustainable Economic Development: A Note on Economic Issues
by Massimiliano Mazzanti - 463-477 WTO Tourism Market Trends, Edition 2002 and the International Year of Ecotourism 2002
by John G.C. Kester
September 2002, Volume 8, Issue 3
- 261-262 Special Issue: Measuring the Economic Impact of Tourism
by Turgut Var - 263-271 Relationship of Demographic and Trip Characteristics to Visitor Spending: An Analysis of Sports Travel Visitors across Time
by Thomas F. Cannon & Jamie Ford - 273-279 Messina Hof Wine and Jazz Festival: An Economic Impact Analysis
by Michele D. Brown & Turgut Var & Seokho Lee - 281-288 The Impact of the Cruise Industry on a Region's Economy: A Case Study of Port Canaveral, Florida
by Bradley M. Braun & James A. Xander & Kenneth R. White - 289-301 The Impact of Day Trips to Daytona Beach
by Bradley M. Braun & Mark D. Soskin - 303-324 Shift-Share Analysis in Tourism: Examination of Tourism Employment Change in a Region
by Ercan Sirakaya & Hwan-Suk Choi & Turgut Var - 325-335 Economic Integration and the Tourism Industry of North Cyprus
by Levent Altinay & Hasan Ali Biçak & Mehmet Altinay - 337-353 Trends in International Tourism Flows, 1990–2000
by John G.C. Kester - 355-355 Award for Journal Article Excellence 2001
by N/A
June 2002, Volume 8, Issue 2
- 133-150 Exploring Competitiveness in Mediterranean Resorts
by Andreas Papatheodorou - 151-164 Comparing Orlando Leisure Travellers to Travellers to other Florida Destinations
by William S. Reece - 165-188 Tourism Impact Analysis for Danish Regions
by Jie Zhang - 189-206 Assessment of Wilderness Quality Using the Analytic Hierarchy Process
by Jayanath Ananda & Gamini Herath - 207-230 Report: Globalization of Economic Activity: Issues for Tourism
by Hanaa Fayed & John Fletcher - 231-253 International Tourism in 2001, and Tracking Trends in Travel and Tourism with Seasonal Adjustment
by Raphael Raymond Bar-On
March 2002, Volume 8, Issue 1
- 5-6 Extending the Relevance of TSA Research for the UK
by Richard R. Miller - 7-37 Extending the Relevance of TSA Research for the UK: General Equilibrium and Spillover Analysis
by Adrian Cooper & Alan Wilson - 39-57 Modelling a Decision Maker's Preferences with Different Assumptions about the Preference Structure: Theory Development and Initial Applications for Tourism and Hospitality Management
by J. Randall Brown & Aviad A. Israeli & Abraham Mehrez - 59-75 Casino Gambling as a Catalyst of Economic Development: Perceptions of Residents in New Casino Jurisdictions
by Mark Nichols & David Giacopassi & B. Grant Stitt - 77-101 Research Methodologies for Planning Ecotourism and Nature Conservation
by Gamini Herath - 103-109 A Note on Modelling Tourism Revenues in Croatia
by James E. Payne & Andrea Mervar - 111-127 The Americas: Part 2 and WTO Summary
by Raphael Raymond Bar-On
December 2001, Volume 7, Issue 4
- 321-330 Reconciling Cost—Benefit and Economic Impact Assessment for Event Tourism
by Barry Burgan & Trevor Mules - 331-345 Economic Valuation of the Benefits of Recreational Fisheries in Manzanillo, Colima, Mexico
by Juan Carlos Chavez-Comparan & David W. Fischer - 347-363 International Boundaries and Tourism Strategies
by Nader Asgary & Alf H. Walle - 365-380 Forecasting Turning Points in International Visitor Arrivals in the Balearic Islands
by Jaume Rossello-Nadal - 381-396 Seasonal Behaviour of Monthly International Tourist Flows: Specification and Implications for Forecasting Models
by Jae H. Kim & Imad Moosa - 397-412 Modelling and Forecasting Monthly Airline Passenger Flows among Three Major Australian Cities
by Jae H. Kim & Monique T. Ngo - 413-428 The Americas: Part 1
by Raphael Raymond Bar-On
September 2001, Volume 7, Issue 3
- 213-214 Capital in a Tourism Satellite Account
by Richard R. Miller - 215-232 Capital in a Tourism Satellite Account
by Douglas Holtz-Eakin - 233-249 Wildlife-Based Tourism and Increased Support for Nature Conservation Financially and otherwise: Evidence from Sea Turtle Ecotourism at Mon Repos
by Clem Tisdell & Clevo Wilson - 251-265 Evaluating Public Management in a Tourism Natural Area: An Application to the CÃes Islands
by M. González-Gómez & X.M. González-MartÃnez & P. Polomé & A. Prada-Blanco - 267-275 An Economic Impact Case Study: The South Pacific Masters' Games
by Chris Ryan & Tim Lockyer - 277-293 Estimating the Impact of Economic Factors on Tourism: Evidence from Hong Kong
by Raymond Y.C. Tse - 295-310 New Trends in the Growth of Tourism Employment in the UK in the 1990s
by Barry Thomas & Alan Townsend
June 2001, Volume 7, Issue 2
- 117-133 The Impact of Seasonal Unit Roots and Vector ARMA Modelling on Forecasting Monthly Tourism Flows
by Patrik Gustavsson & Jonas Nordström - 135-147 Forecasting Tourism Using Univariate and Multivariate Structural Time Series Models
by Lindsay W. Turner & Stephen F. Witt - 149-161 Industrial Organization of the Package Tour Industry: Implications for Researchers
by Brian Davies & Paul Downward - 163-175 The Cost—Benefit Model as Applied to Tourism Development in the State of South Carolina, USA
by Frank Hefner & John C. Crotts & Julie Flowers - 177-190 The Adoption of Environmental Innovations in the Hotel Industry of Gran Canaria
by MatÃas González & Carmelo J. León - 191-208 East Asia and the Pacific, and WTO's International Tourism Summary for 2000
by Raphael Raymond Bar-On
March 2001, Volume 7, Issue 1
- 5-20 Wilderness Purism, Willingness to Pay and Management Preferences: A Study of Swedish Mountain Tourists
by Peter Fredman & Lars Emmelin - 21-38 Factors Influencing Demand for International Tourism: Tourism Demand Analysis Using Structural Equation Modelling, Revisited
by Lindsay W. Turner & Stephen F. Witt - 39-58 Benchmarking an Emerging Lodging Alternative in Canada: A Profile of the B&B Sector
by Alan R. Miciak & Kent Kirkland & J.R. Brent Ritchie - 59-74 Determinants of the Price of German Tourist Packages on the Island of Mallorca
by P.M. Aguiló & J. Alegre & A. Riera - 75-88 Panel Data and Tourism: A Case Study of Tenerife
by Francisco J. Ledesma-RodrÃguez & Manuel Navarro-Ibáñez & Jorge V. Pérez-RodrÃguez - 89-103 Middle East and the Mediterranean to 1999, and Preliminary Worldwide Estimates for 2000
by Raphael Raymond Bar-On
December 2000, Volume 6, Issue 4
- 301-319 The Impacts of Tourism on a Rural Retail Sector: A New Zealand Case Study
by Vicky Dudding & Chris Ryan - 321-334 Assessing the Effects of Information Asymmetry in Tourism Destinations
by Lin Crase & Julie Jackson - 335-357 Biodiversity and the Tourism Value of Changbai Mountain Biosphere Reserve, China: A Travel Cost Approach
by Dayuan Xue & Averil Cook & Clem Tisdell - 359-370 A Work Measurement Application for Hotel Housekeeping Management
by Abraham Mehrez & Aviad A. Israeli & Yosef Hadad - 371-391 Europe
by Raphael Raymond Bar-On
September 2000, Volume 6, Issue 3
- 205-219 Investment in Familiar Territory: Tourism and New Foreign Direct Investment
by Douglas M. Sanford Jr & Huiping Dong - 221-232 The Size—Age—Growth Relationship in Not-for-Profit Tourist Attractions: Evidence from UK Museums
by Peter Johnson - 233-249 Marketing through Frequent Flyer Programmes: The Example of China Airlines
by Abby Liu & Geoffrey Wall & John Westlake - 251-261 The Demand for Day-Visits: An Analysis of Visitor Spending
by Paul Downward & Les Lumsdon - 263-279 The Bus Touring Problem: Cluster — First, Route — Second Heuristic
by Ray Deitch & Shaul P. Ladany - 281-292 WTO's Preliminary Data for 1999 and Revised Forecasts to 2020 by Region: South Asia by Country
by Raphael Raymond Bar-On
June 2000, Volume 6, Issue 2
- 105-108 Tourism Safety and Security
by Anders Steene - 109-121 Tourists' Perceptions of Security: The Risk—Fear Paradox
by R. I. Mawby - 123-138 Tourism and Terrorism: A Quantitative Analysis of Major Terrorist Acts and Their Impact on Tourism Destinations
by Abraham Pizam & Ginger Smith - 139-149 Creating Safe and Secure Communities in Economically Challenging Times
by Peter E. Tarlow - 151-158 Perceived Safety as an Important Quality Dimension among Senior Tourists
by Lars-Johan Lindqvist & Peter Björk - 159-167 Reducing the Health Risks Associated with Travel
by Rodney Cartwright - 169-185 Impact of Food-Borne Illness on Food Safety Concerns of International Air Travellers
by Tanya L. MacLaurin & Donald J. MacLaurin & Loi Soh Loi - 187-198 Identifying the Responsibility for Risk at Tourism Destinations: The UK Experience
by John Hunter-Jones - 199-199 Notice to Readers — Databank Article
by N/A
March 2000, Volume 6, Issue 1
- 5-19 Demand Modelling Methodologies: Integration and other Issues
by Clive Morley - 21-46 Impact of the Environment on Holiday Destination Choices of Prospective UK Tourists: Implications for Tropical North Queensland
by Twan Huybers & Jeff Bennett - 47-59 Modelling Business Travel
by Nada Kulendran & Kenneth Wilson - 61-72 Use of Intervention Models to Assess the Effects of the EU Presidency on Revenues from International Tourism
by E. Smeral & M. Wüger - 73-83 Report: A Study of Tourist Demand and Accommodation in the Mt Paekdusan/Changbaishan Area
by Jae Min Kim - 85-97 Africa
by Raphael Raymond Bar-On
December 1999, Volume 5, Issue 4
- 313-314 Measurement of the Economic Impact of Tourism: WTO's Enzo Paci World Conference at Nice
by Peter Shackleford & Antonio Massieu Verdugo - 315-330 The Canadian Experience in Developing and Using the Tourism Satellite Account
by Scott M. Meis - 331-343 The Canadian National Tourism Indicators: A Dynamic Picture of the Satellite Account
by Jacques Delisle - 345-351 Mexico's Experience of Setting up its Tourism Satellite Account
by Gabriel DÃaz Rivera - 353-381 A Regional Approach for Tourism Satellite Accounts and Links to the National Account
by Heinz Rütter & Adrian Berwert - 383-413 The Employment Module for the Tourism Satellite Account of the OECD
by N.M. Heerschap - 415-423 Providing Decent Employment in the Hospitality and Tourism Industry: The Role of the ILO
by Dirk Belau - 425-436 Regional and Inter-Regional Economic Impacts of Tourism Consumption: Methodology and the Case of Italy
by Mara Manente - 437-458 The Measurement of Seasonality and its Economic Impacts
by Raphael Raymond Bar-On
September 1999, Volume 5, Issue 3
- 217-250 An Analysis of the Economic Contribution of Inbound International Tourism in Turkey
by Cevat Tosun - 251-260 A Simultaneous Model of Tourism Flow, Spending and Receipts
by Raymond Y.C. Tse - 261-276 Stabilization Policies for the Tourist Sector
by Anne-Mette Hjalager - 277-291 Forecasting Monthly Tourist Departures from Australia
by Jae H. Kim - 293-307 The Americas
by Raphael Raymond Bar-On
June 1999, Volume 5, Issue 2
- 121-139 A Cost—Benefit Study of Protection of the Northern Beaches of Australia's Gold Coast
by Mike Raybould & Trevor Mules - 141-159 Assessing the Impact of Urban Casinos on Tourism in New Zealand
by Douglas G. Pearce - 161-174 Tourist Levies and Willingness to Pay for a Whale Shark Experience
by Derrin Davis & C. A. Tisdell - 175-190 Optimal Tourist Bus Tours
by Shaul P. Ladany - 191-210 Europe
by Raphael Raymond Bar-On
March 1999, Volume 5, Issue 1
- 5-8 Seasonality in Tourism: Understanding the Challenges
by Tom Baum - 9-23 Modelling the Seasonality of Hotel Nights in Denmark by County and Nationality
by Nils Karl Sørensen - 25-47 Seasonality in Irish Tourism, 1973–1995
by Elizabeth (Liz) Kennedy - 49-68 The off-Season is ‘No Season’: The Case of the Danish Island of Bornholm
by Svend Lundtorp & Charlotte R. Rassing & Stephen Wanhill - 69-91 An Analysis of the Nature, Causes and Marketing Implications of Seasonality in the Occupancy Performance of English Hotels
by Douglas Jeffrey & Robin R. D. Barden - 93-113 WTO's International Tourism Summary for 1998: East Asia and the Pacific
by Raphael Raymond Bar-On
December 1998, Volume 4, Issue 4
- 301-323 Tourism Demand Analysis Using Structural Equation Modelling
by Lindsay W. Turner & Yvette Reisinger & Stephen F. Witt - 325-337 Diversification and German Tour Operators: The Case of TUI and Coach Tourism
by Dieter Gauf & Howard Hughes - 339-352 Economic Impacts of Small Events: Estimates and Determinants — A New Zealand Example
by Chris Ryan - 353-365 Demand Theory Reconsidered: Reflections on the Demand for Tourism in Cyprus
by Ron Ayres - 367-386 Total Quality, Human Resource Management and Tourism
by C. A. Hope & A. P. Mühlemann - 387-394 South Asia and WTO's Global Forecasts to 2020
by Raphael Raymond Bar-On - 395-395 Enzo Paci 1946–1998
by Raphael Raymond Bar-On
September 1998, Volume 4, Issue 3
- 213-231 Does Gambling Complement the Tourist Industry? Some Empirical Evidence of Import Substitution and Demand Displacement
by Michael Przybylski & Daniel Felsenstein & Daniel Freeman & Laura Littlepage - 233-240 Do More Tourists Lead to Higher Levels of Consumption?
by Raymond Y.C. Tse - 241-251 Competition and Contestability in the UK Package Tour Industry: Some Econometric Observations
by Brian Davies & Paul Downward - 253-263 Time-Dependent Analysis for International Hotel Demand in Seoul
by Youngtae Kim & Muzaffer Uysal - 265-277 Liam and Noel in Balloch: An Economic Impact Assessment
by Graham Senior & Mike Danson - 279-283 Report: The World Tourism Organization's Efforts in the Development of a Tourism Satellite Account
by Enzo Paci - 285-296 Middle East
by Raphael Raymond Bar-On
June 1998, Volume 4, Issue 2
- 101-130 Income and Price Elasticities by Nationality for Tourists in Denmark
by Thomas C. Jensen - 131-145 Environmental Resources as Latent Primary Factors of Production in Tourism: The Case of Forest-Based Commercial Recreation
by David W. Marcouiller - 147-169 Optimal Management of Ecotourism
by A. Mananyi - 171-185 The Demand for Tourism to Greece: A Cointegration Approach
by Petros Lathiras & Costas Siriopoulos - 187-188 Continuing Debate
by N/A - 189-190 The Authors Respond
by Chris Gratton & Greg Richards - 191-192 Report: Tourism and Leisure Research Network
by Peter Johnson - 193-204 Global Tourism Trends to 1997: Africa
by Raphael Raymond Bar-On
March 1998, Volume 4, Issue 1
- 5-19 Airline Sales and Distribution Channels: The Impact of New Technology
by Peter S. Morrell - 21-32 Economic Systems and Their Impact on Tourist Resort Development: The Case of the Spa in Europe
by William Bacon - 33-49 Landowner Participation in the Regulation of Outdoor Recreation: Some Problems in Snowmobiling Regulation
by Lars Hultkrantz & Reza Mortazavi - 51-70 Capital Investment in the UK Arts, Sport and Heritage Sectors: An Evaluation of Statistics
by Peter Johnson & Barry Thomas - 71-78 Rejoinder
by Richard R. Miller - 79-81 Rejoinder
by Mundt - 82-84 The Authors Respond
by Chris Gratton & Greg Richards - 85-96 The Americas
by Raphael Raymond Bar-On
December 1997, Volume 3, Issue 4
- 309-317 The Use of Composite National Indicators for Tourism Forecasting
by L. Turner & N. Kulendran & H. Fernando - 319-328 The Determinants of Expenditures by Mexican Visitors to the Border Cities of Texas
by Nader Asgary & Gilberto de los Santos & Vern Vincent & Victor Davila - 329-340 The Determinants of Capital Structure Choice in the US Restaurant Industry
by Woo Gon Kim - 341-359 The Economic Impact of Tourism in Israel: A Multi-Regional Input—Output Analysis
by Daniel Freeman & Esther Sultan - 361-377 Australian Tourism Industry Policy: A New View
by Harry Clarke - 379-397 Common-Sense Analysis for Tourism: A Theoretical Discussion
by David Airey & C.J.S. Burger & Mirko Dohnal & L. Mhlane - 399-411 Europe
by Raphael Raymond Bar-On
September 1997, Volume 3, Issue 3
- 213-226 Structural Change in the European Package Tour Industry: UK/German Comparisons
by Chris Gratton & Greg Richards - 227-239 Economic Evaluation of Recreation and Tourism in Natural Areas: A Case Study in New South Wales, Australia
by Jack Carlsen - 241-248 Developing Representations of User Pays Strategies in Nature-Based Tourism Settings
by Diane Lee Burns - 249-263 TSAs and the WTTC/WEFA Methodology: Different Satellites or Different Planets?
by Stephen L. J. Smith & David Wilton - 265-279 The Economics of Tipping: Tips, Profits and the Market's Demand—Supply Equilibrium
by Zvi Schwartz - 281-287 Rejoinder
by N/A - 289-300 Global Tourism Trends — To 1996
by Raphael Raymond Bar-On
June 1997, Volume 3, Issue 2
- 93-118 Financial Management in Tourism: A Destination Perspective
by Lorn R. Sheehan & J.R. Brent Ritchie - 119-136 Valuing International Tourism Benefits from Natural Areas
by Carmelo J. León - 137-160 Short- and Long-Term Effects of World Exposition 1986 on US Demand for British Columbia Tourism
by Richard A. Holmes & Abul F. M. Shamsuddin - 161-183 Casino Gambling as an Economic Development Strategy
by Terance J. Rephann & Margaret Dalton & Anthony Stair & Andrew Isserman - 185-199 An Investigation of the Time Series Behaviour of International Tourist Arrivals
by Kevin KF. Wong - 201-205 East Asia and the Pacific
by John Fletcher & John Latham
March 1997, Volume 3, Issue 1
- 5-20 A Framework for Monitoring Global Travel and Tourism Taxes: The WTTC Tax Barometer
by James Myers & Peter Forsberg & Donald Holecek - 21-38 Impacts and Benefits of MICE Tourism: A Framework for Analysis
by Larry Dwyer & Peter Forsyth - 39-56 Univariate Modelling Using Periodic and Non-Periodic Analysis: Inbound Tourism to Japan, Australia and New Zealand Compared
by Lindsay W. Turner & N. Kulendran & H. Fernando - 57-68 Differential Multipliers for Tourism in Victoria
by Guy R. West & Ari Gamage - 69-81 An Econometric Classification and Review of International Tourism Demand Models
by Christine Lim - 83-88 Global Tourism Trends
by John Fletcher & John Latham
December 1996, Volume 2, Issue 4
- 283-302 The Impact of Tourism on Employment in Denmark: Different Definitions, Different Results
by Christian Hansen & Susanne Jensen - 303-320 Estimating the Recreation Use Values of National Parks
by Jeff Bennett - 321-337 Food Purchases in a Five-Star Hotel: A Case Study of the Aquila Prambanan Hotel, Yogyakarta, Indonesia
by David J. Telfer - 339-351 Estimating the Probability of Return Visits Using a Survey of Tourist Expenditure in the Balearic Islands
by Catalina Juaneda Sampol - 353-368 The Value of Travel Time: An Empirical Study Using Repeated Samples of Non-Business Trips
by Per Johansson & Reza Mortazavi - 369-373 Databank: Definitions and Classifications
by Raphael Raymond Bar-On
September 1996, Volume 2, Issue 3
- 203-222 Modelling Quarterly Tourist Flows to Australia Using Cointegration Analysis
by N. Kulendran - 223-234 A Comparison of Three Methods for Estimating Tourism Demand Models
by Clive L. Morley - 235-250 Spatial Distribution of Tourism in China: Economic and other Influences
by Jie Wen & Clem Tisdell - 251-263 A Dynamic Equilibrium Pricing Model: A Game Theoretic Approach to Modelling Conventions' Room Rates
by Zvi Schwartz - 265-272 Recreation Travel Time Conditional on Labour Supply, Work Travel Time and Income
by Tomas Sjögren & Kurt Brännäs - 273-276 Databank: South Asia
by John Fletcher & John Latham
June 1996, Volume 2, Issue 2
- 107-117 An economic perspective on special events
by Trevor Mules & Bill Faulkner - 119-136 Regional tourist organizations in Spain: emergence, policies and consequences
by Douglas G. Pearce - 137-149 A country-of-origin analysis of tourist expenditure: the case of Turkey
by Tom Baum & Ram Mudambi - 151-158 The Structure, Conduct, Performance paradigm as applied to the UK hotel industry
by Brian Davies & Paul Downward