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Trust and risk in consumer acceptance of e-services

Citations

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Cited by:

  1. Martin P. Fritze & Andreas B. Eisingerich & Martin Benkenstein, 2019. "Digital transformation and possession attachment: examining the endowment effect for consumers’ relationships with hedonic and utilitarian digital service technologies," Electronic Commerce Research, Springer, vol. 19(2), pages 311-337, June.
  2. Kayode Odusanya & Olu Aluko & Banita Lal, 2022. "Building Consumers’ Trust in Electronic Retail Platforms in the Sub-Saharan Context: an exploratory study on Drivers and Impact on Continuance Intention," Information Systems Frontiers, Springer, vol. 24(2), pages 377-391, April.
  3. Xiaoyu Li & Jiahong Yuan & Yan Shi & Tianteng Wang & Xiangpei Hu & Felix Tung Sun Chan & Junhu Ruan, 2020. "An extended Bass Model on consumer quantity of B2C commerce platforms," Electronic Commerce Research, Springer, vol. 20(3), pages 609-628, September.
  4. Jilong Zhang & Jin Zhang & Kanliang Wang & Wei Yan, 2023. "Should doctors use or avoid medical terms? The influence of medical terms on service quality of E-health," Electronic Commerce Research, Springer, vol. 23(3), pages 1775-1805, September.
  5. Pi-Hsia Liang & Yan-Ping Chi, 2021. "Influence of Perceived Risk of Blockchain Art Trading on User Attitude and Behavioral Intention," Sustainability, MDPI, vol. 13(23), pages 1-20, December.
  6. Libin Guo & Xiangtian Guo, 2022. "A Blockchain Technology Introduction Strategy for Asymmetric Sharing Platforms under Different Homing Behaviors of Both Sides," IJERPH, MDPI, vol. 19(23), pages 1-22, November.
  7. Rongbin Yang & Santoso Wibowo, 2022. "User trust in artificial intelligence: A comprehensive conceptual framework," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2053-2077, December.
  8. Arfi, Wissal Ben & Nasr, Imed Ben & Kondrateva, Galina & Hikkerova, Lubica, 2021. "The role of trust in intention to use the IoT in eHealth: Application of the modified UTAUT in a consumer context," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
  9. Siwei Sun & Fangyu Zhang & Kaicheng Liao & Victor Chang, 2021. "Determine Factors of NFC Mobile Payment Continuous Adoption in Shopping Malls: Evidence From Indonesia," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 12(2), pages 1-20, July.
  10. Nani Shuhada Sehat & Siti Rohana Daud & Khaizie Sazimah Ahmad & Intan Liana Suhaime & Jumaelya Jogeran, 2024. "Acceptance Factors Affecting the Intention to Use Mobile Payments: QR Code Applications," Information Management and Business Review, AMH International, vol. 16(1), pages 287-304.
  11. Zhihua Xu & Jingmei Li & Jingzhu Shan & Wensi Zhang, 2021. "Extending the Theory of Planned Behavior to understand residents’ coping behaviors for reducing the health risks posed by haze pollution," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(2), pages 2122-2142, February.
  12. Wutthiya Aekthanate Srisathan & Sasichakorn Wongsaichia & Nathateenee Gebsombut & Phaninee Naruetharadhol & Chavis Ketkaew, 2023. "The Green-Awakening Customer Attitudes towards Buying Green Products on an Online Platform in Thailand: The Multigroup Moderation Effects of Age, Gender, and Income," Sustainability, MDPI, vol. 15(3), pages 1-30, January.
  13. Weck, Marina & Afanassieva, Marianne, 2023. "Toward the adoption of digital assistive technology: Factors affecting older people's initial trust formation," Telecommunications Policy, Elsevier, vol. 47(2).
  14. Chakraborty, Debarun & Siddiqui, Aaliyah & Siddiqui, Mujahid & Rana, Nripendra P. & Dash, Ganesh, 2022. "Mobile payment apps filling value gaps: Integrating consumption values with initial trust and customer involvement," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  15. Elshaer, Ibrahim A. & Alrawad, Mahmaod & Lutfi, Abdalwali & Azazz, Alaa M.S., 2024. "Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM – fsQCA," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  16. Kayode Odusanya & Olu Aluko & Banita Lal, 0. "Building Consumers’ Trust in Electronic Retail Platforms in the Sub-Saharan Context: an exploratory study on Drivers and Impact on Continuance Intention," Information Systems Frontiers, Springer, vol. 0, pages 1-15.
  17. Haiqing Hu & Pandu R. Tadikamalla, 2020. "When to launch a sales promotion for online fashion products? An empirical study," Electronic Commerce Research, Springer, vol. 20(4), pages 737-756, December.
  18. Mou, Jian & Benyoucef, Morad, 2021. "Consumer behavior in social commerce: Results from a meta-analysis," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
  19. Maria Magdalena Bujnowska-Fedak & Łukasz Wysoczański, 2020. "Access to an Electronic Health Record: A Polish National Survey," IJERPH, MDPI, vol. 17(17), pages 1-17, August.
  20. Chong Li & Yingqi Li, 2023. "Factors Influencing Public Risk Perception of Emerging Technologies: A Meta-Analysis," Sustainability, MDPI, vol. 15(5), pages 1-37, February.
  21. Sabina Lissitsa & Ofrit Kol, 2021. "Four generational cohorts and hedonic m-shopping: association between personality traits and purchase intention," Electronic Commerce Research, Springer, vol. 21(2), pages 545-570, June.
  22. Leo Sleuwaegen & Peter M. Smith, 2022. "Who purchases cross-border? Individual and country level determinants of the decision to purchase cross-border in the European Single Market," Electronic Commerce Research, Springer, vol. 22(3), pages 749-785, September.
  23. Zarifis, Alex & Cheng, Xusen, 2022. "A model of trust in Fintech and trust in Insurtech: How Artificial Intelligence and the context influence it," Journal of Behavioral and Experimental Finance, Elsevier, vol. 36(C).
  24. Jianping Li & Yinhong Yao & Yuanjie Xu & Jingyu Li & Lu Wei & Xiaoqian Zhu, 2019. "Consumer’s risk perception on the Belt and Road countries: evidence from the cross-border e-commerce," Electronic Commerce Research, Springer, vol. 19(4), pages 823-840, December.
  25. Pallant, Jason I. & Pallant, Jessica L. & Sands, Sean J. & Ferraro, Carla R. & Afifi, Eslam, 2022. "When and how consumers are willing to exchange data with retailers: An exploratory segmentation," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  26. Donghee Shin & William T. Bianco, 2020. "In Blockchain We Trust: Does Blockchain Itself Generate Trust?," Social Science Quarterly, Southwestern Social Science Association, vol. 101(7), pages 2522-2538, December.
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