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Extrinsic versus Intrinsic Rewards for Contributing Reviews in an Online Platform

Citations

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Cited by:

  1. Cheng Zhao & Chong Alex Wang, 2023. "A cross-site comparison of online review manipulation using Benford’s law," Electronic Commerce Research, Springer, vol. 23(1), pages 365-406, March.
  2. Jinghui (Jove) Hou & Xiao Ma, 2022. "Space Norms for Constructing Quality Reviews on Online Consumer Review Sites," Information Systems Research, INFORMS, vol. 33(3), pages 1093-1112, September.
  3. Yipu Deng & Jinyang Zheng & Warut Khern-am-nuai & Karthik Kannan, 2022. "More than the Quantity: The Value of Editorial Reviews for a User-Generated Content Platform," Management Science, INFORMS, vol. 68(9), pages 6865-6888, September.
  4. Yi Yang & Kunpeng Zhang & Yangyang Fan, 2023. "sDTM: A Supervised Bayesian Deep Topic Model for Text Analytics," Information Systems Research, INFORMS, vol. 34(1), pages 137-156, March.
  5. Yang Li & Junrui Zhang & Miao Feng & Haoran Si, 2026. "Dynamic interaction effects between online reviews and spoilers: a PVAR approach," Electronic Commerce Research, Springer, vol. 26(1), pages 297-317, February.
  6. Maria Marchenko & Hendrik Sonnabend, 2025. "The never-ending book: the role of new material and peer feedback in user-generated content production," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 49(3), pages 435-458, September.
  7. Marios Kokkodis & Theodoros Lappas, 2020. "Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms," Information Systems Research, INFORMS, vol. 31(2), pages 412-430, June.
  8. Tianyi Li & Xiaoquan (Michael) Zhang, 2024. "Development Trajectory of Blockchain Platforms: The Role of Multirole," Information Systems Research, INFORMS, vol. 35(3), pages 1296-1323, September.
  9. Zibo Liu & Zhijie Lin & Ying Zhang & Yong Tan, 2022. "The Signaling Effect of Sampling Size in Physical Goods Sampling Via Online Channels," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 529-546, February.
  10. Yuewen Liu & Juan Feng, 2021. "Does Money Talk? The Impact of Monetary Incentives on User-Generated Content Contributions," Information Systems Research, INFORMS, vol. 32(2), pages 394-409, June.
  11. Xueyu Liu & Shue Mei & Weijun Zhong, 2024. "UGC creator's video‐generation and program‐participation decisions in the presence of ad‐revenue‐sharing programs," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 45(6), pages 4330-4349, September.
  12. Li, Peng & Park, Arim & Cho, Soohyun & Zhao, Yao, 2025. "Toward a more populous online platform: The economic impacts of compensated reviews," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 202(C).
  13. Fernandez-Lores, S. & Crespo-Tejero, N. & Fernández-Hernández, R. & García-Muiña, F.E., 2024. "Online product returns: The role of perceived environmental efficacy and post-purchase entrepreneurial cognitive dissonance," Journal of Business Research, Elsevier, vol. 174(C).
  14. Ina Garnefeld & Tabea Krah & Eva Böhm & Dwayne D. Gremler, 2021. "Online reviews generated through product testing: can more favorable reviews be enticed with free products?," Journal of the Academy of Marketing Science, Springer, vol. 49(4), pages 703-722, July.
  15. Heeseung Andrew Lee & Angela Aerry Choi & Wonseok Oh & Tianshu Sun, 2025. "To Split or to Merge? How Partitioning Affects Consumption and Engagement with Digital Content," Information Systems Research, INFORMS, vol. 36(4), pages 2170-2190, December.
  16. Martin Poniatowski & Hedda Lüttenberg & Daniel Beverungen & Dennis Kundisch, 2022. "Three layers of abstraction: a conceptual framework for theorizing digital multi-sided platforms," Information Systems and e-Business Management, Springer, vol. 20(2), pages 257-283, June.
  17. Hsing Kenneth Cheng & D. Daniel Sokol & Xinyu Zang, 2024. "The rise of empirical online platform research in the new millennium," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 33(2), pages 416-451, March.
  18. Kaiwei Zhang & Xi Weng & Xienan Cheng, 2022. "Optimal Pricing Schemes in the Presence of Social Learning and Costly Reporting," Papers 2211.07362, arXiv.org, revised Dec 2023.
  19. Pengkun Wu & Eric W. T. Ngai & Yuanyuan Wu, 2023. "Impact of praise cashback strategy: Implications for consumers and e‐businesses," Production and Operations Management, Production and Operations Management Society, vol. 32(9), pages 2825-2845, September.
  20. Bingjie Qian & Tat Koon Koh & Xiaoquan (Michael) Zhang, 2025. "From Anonymity to Accountability: How Virtual Identity Disclosure Changes the Quantity and Quality of “Likes”," Information Systems Research, INFORMS, vol. 36(3), pages 1926-1937, September.
  21. Dandan Qiao & Shun-Yang Lee & Andrew B. Whinston & Qiang Wei, 2020. "Financial Incentives Dampen Altruism in Online Prosocial Contributions: A Study of Online Reviews," Information Systems Research, INFORMS, vol. 31(4), pages 1361-1375, December.
  22. Mark C. Ballandies & Valentin Holzwarth & Barry Sunderland & Evangelos Pournaras & Jan vom Brocke, 2025. "Advancing Customer Feedback Systems with Blockchain," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 67(4), pages 449-471, August.
  23. Peng Li & Arim Park & Soohyun Cho & Yao Zhao, 2022. "Toward a More Populous Online Platform: The Economic Impacts of Compensated Reviews," Papers 2201.11051, arXiv.org, revised Oct 2024.
  24. Zhijuan Hong & Ruhai Wu & Yan Sun & Kunxiang Dong, 2020. "Buyer preferences for auction pricing rules in online outsourcing markets: fixed price vs. open price," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 163-179, March.
  25. Warut Khern-am-nuai & Hossein Ghasemkhani & Dandan Qiao & Karthik Kannan, 2024. "The Impact of Online Q&As on Product Sales: The Case of Amazon Answer," Information Systems Research, INFORMS, vol. 35(2), pages 747-765, June.
  26. Qiu-Hong Wang & Ruibin Geng & Seung Hyun Kim, 2024. "Chilling Effect of the Enforcement of Computer Misuse Act: Evidence from Publicly Accessible Hack Forums," Information Systems Research, INFORMS, vol. 35(3), pages 1195-1215, September.
  27. Ananya Sen & Tom Grad & Pedro Ferreira & Jörg Claussen, 2024. "(How) Does User-Generated Content Impact Content Generated by Professionals? Evidence from Local News," Management Science, INFORMS, vol. 70(9), pages 6045-6068, September.
  28. Tamaddoni, Ali & Seenivasan, Satheesh & Pallant, Jason I. & Skiera, Bernd, 2023. "Investigating the effect of status changes in review platforms," International Journal of Research in Marketing, Elsevier, vol. 40(1), pages 189-209.
  29. Cui, Geng & Chung, Yuho & Peng, Ling & Zheng, Wanyi, 2022. "The importance of being earnest: Mandatory vs. voluntary disclosure of incentives for online product reviews," Journal of Business Research, Elsevier, vol. 141(C), pages 633-645.
  30. Chen, Ruolan & Yuan, Ruizhi & Huang, Bo & Liu, Martin J., 2023. "Feeling warm or skeptical? An investigation into the effects of incentivized eWOM programs on customers’ eWOM sharing intentions," Journal of Business Research, Elsevier, vol. 167(C).
  31. Dirk van Straaten, 2021. "Incentive Schemes in Customer Rating Systems - Comparing the Effects of Unconditional and Conditional Rebates on Intrinsic Motivation," Working Papers Dissertations 71, Paderborn University, Faculty of Business Administration and Economics.
  32. Hui Zhao & Xiaoyuan Wang & Debing Ni & Kevin W. Li, 2023. "The Quality-Signaling Role of Manipulated Consumer Reviews," Group Decision and Negotiation, Springer, vol. 32(3), pages 503-536, June.
  33. Xinyu Liu & Yezheng Liu & Yang Qian & Yuanchun Jiang & Haifeng Ling, 2025. "Learning consumer preferences through textual and visual data: a multi-modal approach," Electronic Commerce Research, Springer, vol. 25(4), pages 2955-2984, August.
  34. Yue Jin & Yong Tan & Jinghua Huang, 2022. "Managing contributor performance in knowledge‐sharing communities: A dynamic perspective," Production and Operations Management, Production and Operations Management Society, vol. 31(11), pages 3945-3962, November.
  35. Anna Ressi, 2020. "Discussion of “The Market for Reviews: Strategic Behavior of Online Product Reviewers with Monetary Incentives”," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(3), pages 437-445, July.
  36. Johannes Wachs & Leonore Roseler & Tobias Gesche & Elliott Ash & Anik'o Hann'ak, 2026. "Good Question! The Effect of Positive Feedback on Contributions to Online Public Goods," Papers 2604.10360, arXiv.org.
  37. Jason Chan & Zihong Huang & De Liu & Zhigang Cai, 2024. "Better to Give Than to Receive: Impact of Adding a Donation Scheme to Reward-Based Crowdfunding Campaigns," Information Systems Research, INFORMS, vol. 35(1), pages 272-293, March.
  38. Marchenko, Maria & Sonnabend, Hendrik, 2022. "The Never Ending Book: The role of external stimuli and peer feedback in user-generated content production," Department of Economics Working Paper Series 320, WU Vienna University of Economics and Business.
  39. Pocchiari, Martina & Proserpio, Davide & Dover, Yaniv, 2025. "Online reviews: A literature review and roadmap for future research," International Journal of Research in Marketing, Elsevier, vol. 42(2), pages 275-297.
  40. Liu, Xianwei & Han, Meini & Liu, Jianwei & Zhang, Ziqiong, 2024. "Smart users: Effort management in earning rewards," Annals of Tourism Research, Elsevier, vol. 108(C).
  41. Konstantin Bauman & Alexander Tuzhilin, 2022. "Know Thy Context: Parsing Contextual Information from User Reviews for Recommendation Purposes," Information Systems Research, INFORMS, vol. 33(1), pages 179-202, March.
  42. Frances Xinhua Wang & Chris Anderson, 2023. "How Firm Strategies Affect Consumer Biases in Online Reviews," Service Science, INFORMS, vol. 15(3), pages 172-187, September.
  43. Hülya Karaman, 2026. "The Asymmetric Effects of Posting an Online Review on Future Spending and the Dark Side of Solicitations," Management Science, INFORMS, vol. 72(2), pages 1579-1594, February.
  44. Xiaoxiao Liu & Mingye Hu & Bo Sophia Xiao & Jingbo Shao, 2022. "Is my doctor around me? Investigating the impact of doctors’ presence on patients’ review behaviors on an online health platform," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(9), pages 1279-1296, September.
  45. Fine F. Leung & Flora F. Gu & Robert W. Palmatier, 2022. "Online influencer marketing," Journal of the Academy of Marketing Science, Springer, vol. 50(2), pages 226-251, March.
  46. Xiaopeng Luo & Shiqing Wang, 2024. "Can monetary incentives improve knowledge contribution? Effects on different types of knowledge," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 45(6), pages 4039-4052, September.
  47. Young Kwark & Gene Moo Lee & Paul A. Pavlou & Liangfei Qiu, 2021. "On the Spillover Effects of Online Product Reviews on Purchases: Evidence from Clickstream Data," Information Systems Research, INFORMS, vol. 32(3), pages 895-913, September.
  48. Dimitrios Tsekouras & Dominik Gutt & Irina Heimbach, 2024. "The robo bias in conversational reviews: How the solicitation medium anthropomorphism affects product rating valence and review helpfulness," Journal of the Academy of Marketing Science, Springer, vol. 52(6), pages 1651-1672, November.
  49. Manuel Sánchez-Paniagua & Eduardo Fidalgo & Enrique Alegre & Francisco Jáñez-Martino, 2026. "Fraud detection in e-commerce: a comparative analysis of features to enhance machine learning models," Electronic Commerce Research, Springer, vol. 26(2), pages 2467-2502, April.
  50. Xiao‐Jie Xu & Yong Liu & Wen‐Wen Ren & Jeffrey Yi‐Lin Forrest, 2023. "Pricing decision making and coordination of a dual‐channel supply chain considering online reviews and channel preferences," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(8), pages 4621-4636, December.
  51. Lena Abou El-Komboz & Anna Kerkhof & Johannes Loh, 2023. "Platform Partnership Programs and Content Supply: Evidence from the YouTube “Adpocalypse”," CESifo Working Paper Series 10363, CESifo.
  52. Xueyu Liu & Shue Mei & Weijun Zhong, 2023. "Video‐sharing platform's optimal monetary incentive decisions considering motivation crowding‐out effect," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 371-387, January.
  53. Ina Garnefeld & Sabrina Helm & Ann-Kathrin Grötschel, 2020. "May we buy your love? psychological effects of incentives on writing likelihood and valence of online product reviews," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(4), pages 805-820, December.
  54. Niam Yaraghi & Ramaswamy Ramesh & Giri Kumar Tayi, 2025. "Pay, Pat, and Clawback: Incentivizing Service Providers’ Participation in On-Demand Digital Platforms," Management Science, INFORMS, vol. 71(9), pages 7579-7599, September.
  55. Gordon Burtch & Qinglai He & Yili Hong & Dokyun Lee, 2022. "How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit," Management Science, INFORMS, vol. 68(5), pages 3488-3506, May.
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