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Mobile Apps Use and WOM in the Food Delivery Sector: The Role of Planned Behavior, Perceived Security and Customer Lifestyle Compatibility

Citations

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Cited by:

  1. Dr. Irene Samanta & Dr. Panagiotis Kaldis & Konstantinos Papageorgiou, 2022. "Consumer’s Engagement in Social Media and Implications in Trusting e-Word of Mouth," International Journal of Finance, Insurance and Risk Management, International Journal of Finance, Insurance and Risk Management, vol. 12(1), pages 37-48.
  2. Teng Yu & Yajun Zhang & Ai Ping Teoh & Anchao Wang & Chengliang Wang, 2023. "Factors Influencing University Students’ Behavioral Intention to Use Electric Car-Sharing Services in Guangzhou, China," SAGE Open, , vol. 13(4), pages 21582440231, November.
  3. Amily Fikry & Azreen Joanna Abdul & Ameena Sibghatullah & Nur Shahrulliza Muhammad & Zatul Fahany Harun, 2024. "From Click to Cuisine: Navigating the Landscape of Customer Satisfaction in Online Food Delivery Apps," Information Management and Business Review, AMH International, vol. 16(3), pages 579-588.
  4. Cagla Pinar Utkutug & Erkan Yildiz, 2026. "Gaining Positive E-WOM Through Reputation Depending on Information Privacy Concerns in Banking Services: Moderation Roles of Boycott Participation and Boycott Frequency," Corporate Reputation Review, Palgrave Macmillan, vol. 29(1), pages 4-23, February.
  5. Chakraborty, Debarun & Singu, Hari Babu & Patre, Smruti, 2022. "Fitness Apps's purchase behaviour: Amalgamation of Stimulus-Organism-Behaviour-Consequence framework (S–O–B–C) and the innovation resistance theory (IRT)," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  6. Alcántara-Pilar, Juan Miguel & Rodriguez-López, María Eugenia & Kalinić, Zoran & Liébana-Cabanillas, Francisco, 2024. "From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  7. Jabeen, Fauzia & Dhir, Amandeep & Islam, Nazrul & Talwar, Shalini & Papa, Armando, 2023. "Emotions and food waste behavior: Do habit and facilitating conditions matter?," Journal of Business Research, Elsevier, vol. 155(PB).
  8. Armah, Abdul Karim & Li, Jinfa & Wei, Mengdi, 2025. "Effect of infrastructure and technological factors on slum online commerce and product delivery: A structural functionalism perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 85(C).
  9. Vita Nurul Fathya & Gunawan Ari Nursanto & Rasona Sunara Akbar, 2025. "Public E-service Value Co-creation to Increase Citizen Well-being," Public Organization Review, Springer, vol. 25(2), pages 751-772, June.
  10. Nathathenee Gebsombut & Phaninee Naruetharadhol & Pattaraporn Chaiwong & Lakkana Hengboriboon, 2025. "Smart Home Security: Factors Affecting Consumer Intention to Put Smart Home Security in Place," SAGE Open, , vol. 15(3), pages 21582440251, August.
  11. Wei Chiang Chan & Wan Hashim Wan Ibrahim & May Chiun Lo & Mohamad Kadim Suaidi & Shiaw Tong Ha, 2020. "Sustainability of Public Transportation: An Examination of User Behavior to Real-Time GPS Tracking Application," Sustainability, MDPI, vol. 12(22), pages 1-20, November.
  12. Das, Manoj & Ramalingam, Mahesh, 2022. "What drives product involvement and satisfaction with OFDs amid COVID-19?," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  13. Marvello Yang & Abdullah Al Mamun & Muhammad Mohiuddin & Noorshella Che Nawi & Noor Raihani Zainol, 2021. "Cashless Transactions: A Study on Intention and Adoption of e-Wallets," Sustainability, MDPI, vol. 13(2), pages 1-18, January.
  14. Tandon, Anushree & Kaur, Puneet & Bhatt, Yogesh & Mäntymäki, Matti & Dhir, Amandeep, 2021. "Why do people purchase from food delivery apps? A consumer value perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  15. Neelam Chawla & Basanta Kumar, 2022. "E-Commerce and Consumer Protection in India: The Emerging Trend," Journal of Business Ethics, Springer, vol. 180(2), pages 581-604, October.
  16. Wutthiya Aekthanate Srisathan & Sasichakorn Wongsaichia & Nathateenee Gebsombut & Phaninee Naruetharadhol & Chavis Ketkaew, 2023. "The Green-Awakening Customer Attitudes towards Buying Green Products on an Online Platform in Thailand: The Multigroup Moderation Effects of Age, Gender, and Income," Sustainability, MDPI, vol. 15(3), pages 1-30, January.
  17. Mohamed Jasim, K., 2024. "Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  18. Fuyong Lu & Xian Huang & Xintao Wang, 2022. "Willingness to Pay for Mobile Health Live Streaming during the COVID-19 Pandemic: Integrating TPB with Compatibility," Sustainability, MDPI, vol. 14(23), pages 1-22, November.
  19. Anderson Ngelambong & Siti Norsyafiqah Salim & Saiful Bahri Mohd Kamal & Mauren Gita Miranti, 2024. "When Tech Goes Sour: A Directed Qualitative Content Analysis of Negative User Experiences in Food and Beverage Mobile Apps," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(6), pages 1620-1635, June.
  20. Xiaodan Jin & Eunhye Kim & Kyung-chul Kim & Sitian Chen, 2024. "RETRACTED ARTICLE: Innovative Knowledge Generation: Exploring Trends in the Use of Early Childhood Education Apps in Chinese Families," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 12253-12292, September.
  21. Horace C. Mingo, 2024. "Emerging Vulnerabilities in Cyberspace: Analyzing Organizational Behaviors and Complexities," RAIS Conference Proceedings 2022-2026 0468, Research Association for Interdisciplinary Studies.
  22. Yusri Arshad & Muhamad Afiq Mohd Sahar & Sharifah Norhafiza Syed Ibrahim & Mohd Mas Rizat Abdul Latif, 2024. "Factors that Influence Customer Satisfaction in Mobile Payment of Online Food Delivery Mobile Applications," Information Management and Business Review, AMH International, vol. 16(4), pages 95-105.
  23. Hadi Nur Hadi & Rekarti Endi, 2024. "Intention Of Micro And Small Industry Entrepreneurs Toward Using Food Delivery Applications (Case Study In South Jakarta)," Economic and Regional Studies / Studia Ekonomiczne i Regionalne, Sciendo, vol. 17(4), pages 727-748.
  24. Belanche, Daniel & Casaló, Luis V. & Flavián, Marta & Ibáñez-Sánchez, Sergio, 2021. "Understanding influencer marketing: The role of congruence between influencers, products and consumers," Journal of Business Research, Elsevier, vol. 132(C), pages 186-195.
  25. Kamel Mouloudj & Maria Carmela Aprile & Ahmed Chemseddine Bouarar & Anuli Njoku & Marian A. Evans & Le Vu Lan Oanh & Dachel Martínez Asanza & Smail Mouloudj, 2025. "Investigating Antecedents of Intention to Use Green Agri-Food Delivery Apps: Merging TPB with Trust and Electronic Word of Mouth," Sustainability, MDPI, vol. 17(8), pages 1-23, April.
  26. Sabrina Capito & Albena Pergelova, 2023. "Treat yourself: Food delivery apps and the interplay between justification for use and food well‐being," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(1), pages 479-506, January.
  27. Dae-Ho Byun & Han-Na Yang & Dong-Seop Chung, 2020. "Evaluation of Mobile Applications Usability of Logistics in Life Startups," Sustainability, MDPI, vol. 12(21), pages 1-17, October.
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