IDEAS home Printed from https://ideas.repec.org/r/eim/papers/n200307.html
   My bibliography  Save this item

Organizing Successful New Service Development: A Literature Review

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Hung-Tai Tsou & Ja-Shen Chen & Cindy Yunhsin Chou & Tzu-Wen Chen, 2019. "Sharing Economy Service Experience and Its Effects on Behavioral Intention," Sustainability, MDPI, vol. 11(18), pages 1-25, September.
  2. Matthew R. Marvel & G. T. Lumpkin, 2017. "Domain Learning and Opportunity Development in a High-Tech Context," Journal of Enterprising Culture (JEC), World Scientific Publishing Co. Pte. Ltd., vol. 25(01), pages 67-96, March.
  3. Emerson Mainardes & Maria Silva & Maria Souza Domingues, 2010. "The development of new higher education courses," Service Business, Springer;Pan-Pacific Business Association, vol. 4(3), pages 271-288, December.
  4. Haili Zhang & Michael Song & Huanhuan He, 2020. "Achieving the Success of Sustainability Development Projects through Big Data Analytics and Artificial Intelligence Capability," Sustainability, MDPI, vol. 12(3), pages 1-23, January.
  5. Bin Sang & Nasrin Aghamohammadi & Rafidah Md Noor, 2024. "The Effects of Dynamic Strategy and Updating Network Structure Towards Customer Participation Innovation Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 5480-5510, June.
  6. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen advances in service innovation studies," Chapters, in: Ada Scupola & Lars Fuglsang (ed.), Services, Experiences and Innovation, chapter 3, pages 39-65, Edward Elgar Publishing.
  7. Georgeta Ilie, 2023. "Trade In Skill-Intensive Services - Through the Pandemic and Accelerating Digitalization," Global Economic Observer, "Nicolae Titulescu" University of Bucharest, Faculty of Economic Sciences;Institute for World Economy of the Romanian Academy, vol. 11(1), pages 73-83, May.
  8. Yang, Yefei & Lee, Peter K.C. & Cheng, T.C.E., 2016. "Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 275-288.
  9. Burton, Jamie & Story, Vicky M. & Raddats, Chris & Zolkiewski, Judy, 2017. "Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies," International Journal of Production Economics, Elsevier, vol. 192(C), pages 29-39.
  10. Giacomo DI FOGGIA, 2015. "Governance, Strategy And Innovation Of Utilities Controlled By Urban Governing Bodies: Insights For Industrial Policy," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(3), pages 5-20, September.
  11. de Reuver, Mark & Bouwman, Harry, 2012. "Governance mechanisms for mobile service innovation in value networks," Journal of Business Research, Elsevier, vol. 65(3), pages 347-354.
  12. Sullivan, Diane M. & Marvel, Matthew R. & Wolfe, Marcus T., 2021. "With a little help from my friends? How learning activities and network ties impact performance for high tech startups in incubators," Technovation, Elsevier, vol. 101(C).
  13. Yuanqiong He & Hongyi Sun & Kin Lai & Yun Chen, 2015. "Organizational empowerment and service strategy in manufacturing," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 445-462, September.
  14. Intekhab (Ian) Alam, 2010. "Process of customer interaction during new service development in an emerging country," The Service Industries Journal, Taylor & Francis Journals, vol. 31(16), pages 2741-2756, July.
  15. Tor Helge Aas, 2016. "Open Service Innovation: The Case of Tourism Firms in Scandinavia," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 12(2), pages 53-75.
  16. Marit Engen & Peter Magnusson, 2015. "Exploring the role of front-line employees as innovators," The Service Industries Journal, Taylor & Francis Journals, vol. 35(6), pages 303-324, April.
  17. Marvel, Matthew R. & Wolfe, Marcus T. & Kuratko, Donald F., 2020. "Escaping the knowledge corridor: How founder human capital and founder coachability impacts product innovation in new ventures," Journal of Business Venturing, Elsevier, vol. 35(6).
  18. Setyani Dwi Lestari, 2017. "Environmental Uncertainty and Market Orientation on Business Performance with Innovation as an Intervening Variable: A Survey of Banking Industry in Indonesia," GATR Journals jmmr141, Global Academy of Training and Research (GATR) Enterprise.
  19. John N. Walsh & Jamie O’Brien, 2017. "A Knowledge-Based Framework for Service Management," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-31, December.
  20. Blommerde-Winters, Tadhg, 2022. "The roles of NSD performance and standardized service development processes in the performance of micro, small, and medium-sized enterprises," Journal of Business Research, Elsevier, vol. 139(C), pages 56-68.
  21. Tossavainen, Päivi J., 2013. "Beyond sporadic actions: How to approach multi-party stakeholder collaboration in service development," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 6(4), pages 171-191.
  22. Villani, Elisa & Linder, Christian & Lechner, Christian & Muller, Lina, 2021. "How do non-innovative firms start innovation and build legitimacy? The case of professional service firms," Journal of Business Research, Elsevier, vol. 137(C), pages 614-625.
  23. Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
  24. Heeyong Noh & Youngkeun Song & Ae-Soon Park & Byungun Yoon & Sungjoo Lee, 2016. "Development of new technology-based services," The Service Industries Journal, Taylor & Francis Journals, vol. 36(5-6), pages 200-222, April.
  25. Y. Lisa Zhao & Michael Song & Gregory L. Storm, 2013. "Founding Team Capabilities and New Venture Performance: The Mediating Role of Strategic Positional Advantages," Entrepreneurship Theory and Practice, , vol. 37(4), pages 789-814, July.
  26. Amit Sareen & Sharadindu Pandey, 2022. "Organizational Innovation in Knowledge Intensive Business Services: The role of Networks, Culture and Resources for Innovation," FIIB Business Review, , vol. 11(1), pages 107-118, March.
  27. Schulte-Kulkmann, Nicole, 2024. "In the eye of the beholder: Examining the role of dynamic capabilities, industry dynamics, and internal knowledge sharing in strategists' entry decisions," Junior Management Science (JUMS), Junior Management Science e. V., vol. 9(4), pages 2050-2081.
  28. Khodadad-Saryazdi, Ali, 2021. "Exploring the telemedicine implementation challenges through the process innovation approach: A case study research in the French healthcare sector," Technovation, Elsevier, vol. 107(C).
  29. Roberta Sebastiani, 2015. "The service innovation challenge," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2015(2), pages 7-12.
  30. Lehnen, Jens & Ehls, Daniel & Herstatt, Cornelius, 2014. "Implementation of lead users into management practice: A literature review of publications in business press," Working Papers 78, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
  31. Homburg, Christian & Kuehnl, Christina, 2014. "Is the more always better? A comparative study of internal and external integration practices in new product and new service development," Journal of Business Research, Elsevier, vol. 67(7), pages 1360-1367.
  32. Eggert, Andreas & Thiesbrummel, Christoph & Deutscher, Christian, 2014. "Differential effects of product and service innovations on the financial performance of industrial firms," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 7(3), pages 380-405.
  33. Gonzalo Maldonado-Guzmán & José Trinidad Marín-Aguilar & Sandra Yesenia Pinzón-Castro, 2017. "Service Innovation in Mexican Small Business," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(4), pages 1-1.
  34. Iden, Jon & Eikebrokk, Tom Roar, 2013. "Implementing IT Service Management: A systematic literature review," International Journal of Information Management, Elsevier, vol. 33(3), pages 512-523.
  35. Maria de Lurdes Calisto & Soumodip Sarkar, 2017. "Innovation and corporate entrepreneurship in service businesses," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 581-600, September.
  36. Yang, Yefei & Lee, Peter K.C. & Cheng, T.C. Edwin, 2017. "Leveraging selected operational improvement practices to achieve both efficiency and creativity: A multi-level study in frontline service operations," International Journal of Production Economics, Elsevier, vol. 191(C), pages 298-310.
  37. Jens Poeppelbuss & Martin Ebel & Jürgen Anke, 2022. "Iterative uncertainty reduction in multi-actor smart service innovation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 599-627, June.
  38. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
  39. Hima Gupta, 2017. "Integration of Quality and Innovation Practices for Global Sustainability: An Empirical Study of Indian SMEs," Global Business Review, International Management Institute, vol. 18(1), pages 210-225, February.
  40. Yang Yang & Zhongqiu Li & Yingying Su, 2018. "The Effectiveness of Service Innovation Practices to Reduce Energy Consumption Based on Adaptive Theory," Sustainability, MDPI, vol. 10(9), pages 1-16, September.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.