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Social media analytics – Challenges in topic discovery, data collection, and data preparation

Citations

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Cited by:

  1. Nayab Javed & Syed Haider Khalil & Amir Ishaque & Fahad Sultan, 2024. "From Green Lovemarks to Brand Loyalty: Examining the Underlining Role of Customer Engagement Behaviour and Altruism," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 17365-17389, December.
  2. Irina Wedel & Michael Palk & Stefan Voß, 2022. "A Bilingual Comparison of Sentiment and Topics for a Product Event on Twitter," Information Systems Frontiers, Springer, vol. 24(5), pages 1635-1646, October.
  3. Ashrafi, Amir & Zare Ravasan, Ahad & Trkman, Peter & Afshari, Samira, 2019. "The role of business analytics capabilities in bolstering firms’ agility and performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 1-15.
  4. María José Aramburu & Rafael Berlanga & Indira Lanza-Cruz, 2024. "A Data Quality Multidimensional Model for Social Media Analysis," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 66(6), pages 667-689, December.
  5. Vasily KASHKIN & Yuriy ANDROSIK, 2024. "Using Social Media Analytics And Parsing Programs To Identify And Analyze The Target Audience," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 61-71, March.
  6. Sallaku, Karolina & Avloniti, Anthi & Magrizos, Solon & Vilamová, Šárka & Massis, Alfredo De, 2025. "Consumer Behaviour in Growth Hacking: Developing and Validating the Shareability Construct," Journal of Business Research, Elsevier, vol. 189(C).
  7. Menghan Zhang & Xue Qi & Ze Chen & Jun Liu, 2022. "Social Bots’ Involvement in the COVID-19 Vaccine Discussions on Twitter," IJERPH, MDPI, vol. 19(3), pages 1-14, January.
  8. Paolo Mariani & Andrea Marletta, 2022. "Missing value or behaviour: how to increase the signal of social media data," METRON, Springer;Sapienza Università di Roma, vol. 80(2), pages 139-151, August.
  9. Mustak, Mekhail & Hallikainen, Heli & Laukkanen, Tommi & Plé, Loïc & Hollebeek, Linda D. & Aleem, Majid, 2024. "Using machine learning to develop customer insights from user-generated content," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  10. Zijing Ye & Ruisi Li & Jing Wu, 2022. "Dynamic Demand Evaluation of COVID-19 Medical Facilities in Wuhan Based on Public Sentiment," IJERPH, MDPI, vol. 19(12), pages 1-22, June.
  11. Prabhsimran Singh & Surleen Kaur & Abdullah M. Baabdullah & Yogesh K. Dwivedi & Sandeep Sharma & Ravinder Singh Sawhney & Ronnie Das, 2023. "Is #SDG13 Trending Online? Insights from Climate Change Discussions on Twitter," Information Systems Frontiers, Springer, vol. 25(1), pages 199-219, February.
  12. Linda Ryan Bengtsson & Jessica Edlom, 2021. "Mapping Transmedia Marketing in the Music Industry: A Methodology," Media and Communication, Cogitatio Press, vol. 9(3), pages 164-174.
  13. Cano-Marin, Enrique & Mora-Cantallops, Marçal & Sanchez-Alonso, Salvador, 2023. "The power of big data analytics over fake news: A scientometric review of Twitter as a predictive system in healthcare," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
  14. Jamalnia, Aboozar & Gong, Yu & Govindan, Kannan, 2023. "Sub-supplier's sustainability management in multi-tier supply chains: A systematic literature review on the contingency variables, and a conceptual framework," International Journal of Production Economics, Elsevier, vol. 255(C).
  15. Pejman Ebrahimi & Datis Khajeheian & Maria Fekete-Farkas, 2021. "A SEM-NCA Approach towards Social Networks Marketing: Evaluating Consumers’ Sustainable Purchase Behavior with the Moderating Role of Eco-Friendly Attitude," IJERPH, MDPI, vol. 18(24), pages 1-21, December.
  16. Roy, Pradeep K. & Singh, Jyoti P. & Baabdullah, Abdullah M. & Kizgin, Hatice & Rana, Nripendra P., 2018. "Identifying reputation collectors in community question answering (CQA) sites: Exploring the dark side of social media," International Journal of Information Management, Elsevier, vol. 42(C), pages 25-35.
  17. Schmidt, Corinna Vera Hedwig & Gaßmann, Patrick Sven & McElvany, Nele & Flatten, Tessa Christina, 2025. "Angel funding and entrepreneurs' well-being: The mediating role of autonomy, competence, and relatedness," Journal of Business Venturing, Elsevier, vol. 40(2).
  18. Geissinger, Andrea & Laurell, Christofer & Öberg, Christina & Sandström, Christian, 2023. "Social media analytics for innovation management research: A systematic literature review and future research agenda," Technovation, Elsevier, vol. 123(C).
  19. Li, Xinwei & Xu, Mao & Zeng, Wenjuan & Tse, Ying Kei & Chan, Hing Kai, 2023. "Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  20. Jamali, Mehdi & Nejat, Ali & Ghosh, Souparno & Jin, Fang & Cao, Guofeng, 2019. "Social media data and post-disaster recovery," International Journal of Information Management, Elsevier, vol. 44(C), pages 25-37.
  21. Wen-zhong Shi & Fanxin Zeng & Anshu Zhang & Chengzhuo Tong & Xiaoqi Shen & Zhewei Liu & Zhicheng Shi, 2022. "Online public opinion during the first epidemic wave of COVID-19 in China based on Weibo data," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-10, December.
  22. Katharina Baum & Annika Baumann & Katharina Batzel, 2024. "Investigating Innovation Diffusion in Gender-Specific Medicine: Insights from Social Network Analysis," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 66(3), pages 335-355, June.
  23. İbrahim Gökdaş & Ömer Cem Karacaoğlu & Abdulkadir Özkaya, 2024. "COVID-19 and teachers’ digital competencies: a comprehensive bibliometric and topic modeling analysis," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-17, December.
  24. Nurul Liyana Ramlan & Siti Aisyah Asrul & Mohamed Saladin Abdul Rasool & Rizuwan Abu Karim, 2023. "The Relationships between Social Media Adoption and Homestay Performance in Malaysia," Information Management and Business Review, AMH International, vol. 15(4), pages 603-609.
  25. Luis J. Callarisa-Fiol & Miguel Ángel Moliner-Tena & Rosa Rodríguez-Artola & Javier Sánchez-García, 2023. "Entrepreneurship innovation using social robots in tourism: a social listening study," Review of Managerial Science, Springer, vol. 17(8), pages 2945-2971, November.
  26. Emmanuel Silva Quaye & Cleopatra Taoana & Russell Abratt & Peter Anabila, 2022. "Customer advocacy and brand loyalty: the mediating roles of brand relationship quality and trust," Journal of Brand Management, Palgrave Macmillan, vol. 29(4), pages 363-382, July.
  27. Elbanna, Amany & Bunker, Deborah & Levine, Linda & Sleigh, Anthony, 2019. "Emergency management in the changing world of social media: Framing the research agenda with the stakeholders through engaged scholarship," International Journal of Information Management, Elsevier, vol. 47(C), pages 112-120.
  28. Francisco Javier Lacarcel & Raquel Huete, 2023. "Digital communication strategies used by private companies, entrepreneurs, and public entities to attract long-stay tourists: a review," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 691-708, June.
  29. Eneriko Mbofani, 2024. "Political Tolerance Challenges and Strategies in Multiparty Societies’ in Sadc: The Case of Zimbabwe (2017-2023)," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(10), pages 1368-1393, October.
  30. Zachlod, Cécile & Samuel, Olga & Ochsner, Andrea & Werthmüller, Sarah, 2022. "Analytics of social media data – State of characteristics and application," Journal of Business Research, Elsevier, vol. 144(C), pages 1064-1076.
  31. Amit K. Srivastava & Rajhans Mishra, 2023. "Analyzing Social Media Research: A Data Quality and Research Reproducibility Perspective," IIM Kozhikode Society & Management Review, , vol. 12(1), pages 39-49, January.
  32. Agarwal, Neha Dhruv & Kumar, V.V. Ravi & Gunasekaran, Angappa, 2024. "Leveraging social media to examine sustainability communication of home appliance brands," Technology in Society, Elsevier, vol. 77(C).
  33. Martínez-Rojas, María & Pardo-Ferreira, María del Carmen & Rubio-Romero, Juan Carlos, 2018. "Twitter as a tool for the management and analysis of emergency situations: A systematic literature review," International Journal of Information Management, Elsevier, vol. 43(C), pages 196-208.
  34. Jennifer Fromm & Kaan Eyilmez & Melina Baßfeld & Tim A. Majchrzak & Stefan Stieglitz, 2023. "Social Media Data in an Augmented Reality System for Situation Awareness Support in Emergency Control Rooms," Information Systems Frontiers, Springer, vol. 25(1), pages 303-326, February.
  35. Chae, Bongsug (Kevin), 2019. "A General framework for studying the evolution of the digital innovation ecosystem: The case of big data," International Journal of Information Management, Elsevier, vol. 45(C), pages 83-94.
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