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Designing, developing, and deploying artificial intelligence systems: Lessons from and for the public sector
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- Rajaram, Kumaran & Tinguely, Patrick Nicolas, 2024. "Generative artificial intelligence in small and medium enterprises: Navigating its promises and challenges," Business Horizons, Elsevier, vol. 67(5), pages 629-648.
- Robertson, Jeandri & Ferreira, Caitlin & Botha, Elsamari & Oosthuizen, Kim, 2024. "Game changers: A generative AI prompt protocol to enhance human-AI knowledge co-construction," Business Horizons, Elsevier, vol. 67(5), pages 499-510.
- Abou-Foul, Mohamad & Ruiz-Alba, Jose L. & López-Tenorio, Pablo J., 2023. "The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 157(C).
- Manis, K.T. & Madhavaram, Sreedhar, 2023. "AI-Enabled marketing capabilities and the hierarchy of capabilities: Conceptualization, proposition development, and research avenues," Journal of Business Research, Elsevier, vol. 157(C).
- Zirar, Araz & Ali, Syed Imran & Islam, Nazrul, 2023. "Worker and workplace Artificial Intelligence (AI) coexistence: Emerging themes and research agenda," Technovation, Elsevier, vol. 124(C).
- Jacques Bughin, 2024. "The Role of Firm AI Capabilities in Generative AI-pair Coding," Working Papers TIMES² 2024-076, ULB -- Universite Libre de Bruxelles.
- Ramendra Verma & Shikha Kapoor, 2024. "Exploring barriers to acceptance of artificial intelligence in social welfare schemes of governments in India – a systematic literature review," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(11), pages 5139-5156, November.
- MEDAGLIA Rony & MIKALEF Patrick & TANGI Luca, 2024. "Competences and governance practices for artificial intelligence in the public sector," JRC Research Reports JRC138702, Joint Research Centre.
- Erika GRABOCKA & Ervisa NDOKA, 2025. "AI-driven innovation within the ICT sector," Smart Cities and Regional Development (SCRD) Journal, Smart-EDU Hub, Faculty of Public Administration, National University of Political Studies & Public Administration, vol. 9(1), pages 77-97, January.
- Gianluca MISURACA & Colin van Noordt, 2020. "AI Watch - Artificial Intelligence in public services: Overview of the use and impact of AI in public services in the EU," JRC Research Reports JRC120399, Joint Research Centre.
- Yu-Che Chen & Michael J. Ahn & Yi-Fan Wang, 2023. "Artificial Intelligence and Public Values: Value Impacts and Governance in the Public Sector," Sustainability, MDPI, vol. 15(6), pages 1-22, March.
- Roberts, Deborah L. & Candi, Marina, 2024. "Artificial intelligence and innovation management: Charting the evolving landscape," Technovation, Elsevier, vol. 136(C).
- Peter Parycek & Verena Schmid & Anna-Sophie Novak, 2024. "Artificial Intelligence (AI) and Automation in Administrative Procedures: Potentials, Limitations, and Framework Conditions," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 8390-8415, June.
- Araz Zirar, 2023. "Can artificial intelligence’s limitations drive innovative work behaviour?," Review of Managerial Science, Springer, vol. 17(6), pages 2005-2034, August.
- Colombelli, Alessandra & Belitski, Maksim & D’Amico, Elettra, 2023. "Artificial Intelligence and Firm Innovation: The Resource-Allocation Perspective," Department of Economics and Statistics Cognetti de Martiis LEI & BRICK - Laboratory of Economics of Innovation "Franco Momigliano", Bureau of Research in Innovation, Complexity and Knowledge, Collegio 202304, University of Turin.
- Rocco, Salvatore, 2022. "Implementing and managing Algorithmic Decision-Making in the public sector," SocArXiv ex93w, Center for Open Science.
- Sjödin, David & Parida, Vinit & Palmié, Maximilian & Wincent, Joakim, 2021. "How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops," Journal of Business Research, Elsevier, vol. 134(C), pages 574-587.
- Pietronudo, Maria Cristina & Croidieu, Grégoire & Schiavone, Francesco, 2022. "A solution looking for problems? A systematic literature review of the rationalizing influence of artificial intelligence on decision-making in innovation management," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
- Luca Dal Bene & Paolo Franchi & Antonella Garna & Giacomo Pieraccioli & Monica Piovi & Paolo Torrico, 2022. "La digitalizzazione dei servizi di supporto in sanità. L?esperienza di ESTAR," MECOSAN, FrancoAngeli Editore, vol. 2022(123), pages 195-209.
- Zhang, Weidong & Zuo, Na & He, Wu & Li, Songtao & Yu, Lu, 2021. "Factors influencing the use of artificial intelligence in government: Evidence from China," Technology in Society, Elsevier, vol. 66(C).
- Watson, Graeme J. & Desouza, Kevin C. & Ribiere, Vincent M. & Lindič, Jaka, 2021. "Will AI ever sit at the C-suite table? The future of senior leadership," Business Horizons, Elsevier, vol. 64(4), pages 465-474.
- Black, J. Stewart & van Esch, Patrick, 2020. "AI-enabled recruiting: What is it and how should a manager use it?," Business Horizons, Elsevier, vol. 63(2), pages 215-226.
- Mariani, Marcello M. & Machado, Isa & Magrelli, Vittoria & Dwivedi, Yogesh K., 2023. "Artificial intelligence in innovation research: A systematic review, conceptual framework, and future research directions," Technovation, Elsevier, vol. 122(C).
- Thomas Cantens, 2023. "How will the State think with the assistance of ChatGPT? The case of customs as an example of generative artificial intelligence in public administrations," CERDI Working papers hal-04233370, HAL.
- Noha Diab & Nicoleta Isac & Cosmin Dobrin, 2022. "Artificial Intelligence (AI) and Jobs: The Impact of Pandemic on Governmental Organizations in Istanbul - Turkey," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 23(1), pages 46-64, March.
- Tan Yigitcanlar & Rashid Mehmood & Juan M. Corchado, 2021. "Green Artificial Intelligence: Towards an Efficient, Sustainable and Equitable Technology for Smart Cities and Futures," Sustainability, MDPI, vol. 13(16), pages 1-14, August.
- Colombelli, Alessandra & Belitski, Maksim & D’Amico, Elettra, 2023. "Artificial Intelligence and Firm Innovation: The Resource-Allocation Perspective," Department of Economics and Statistics Cognetti de Martiis. Working Papers 202316, University of Turin.
- Manjul Gupta & Carlos M. Parra & Denis Dennehy, 2022. "Questioning Racial and Gender Bias in AI-based Recommendations: Do Espoused National Cultural Values Matter?," Information Systems Frontiers, Springer, vol. 24(5), pages 1465-1481, October.
- Makarius, Erin E. & Mukherjee, Debmalya & Fox, Joseph D. & Fox, Alexa K., 2020. "Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization," Journal of Business Research, Elsevier, vol. 120(C), pages 262-273.
- Mariya Armyanova & Yanka Aleksandrova, 2022. "Artificial Intelligence System Problems and Opportunities to Solve Them with Design Patterns," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 11(2), pages 172-183, August.
- Hülter, Svenja M. & Ertel, Christian & Heidemann, Ansgar, 2024. "Exploring the individual adoption of human resource analytics: Behavioural beliefs and the role of machine learning characteristics," Technological Forecasting and Social Change, Elsevier, vol. 208(C).