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Das Qualitätsmanagement und Ratingindikatoren von SDAX Unternehmen

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  • Gürtler, Marc
  • Schunck, Stefan

Abstract

Der Beitrag behandelt die erst kürzlich in der Zeitschrift Die Betriebswirtschaft durch Haller (2004) aufgeworfene Frage, ob und inwiefern ein funktionierendes Qualitätsmanagement Einfluss auf die Wirtschaftlichkeit von deutschen Unternehmen nimmt. Konkret wird im Rahmen einer empirischen Analyse die Wirkung des Qualitätsmanagements auf das Rating von SDAX Unternehmen untersucht, wobei drei unterschiedliche Maßstäbe für das Qualitätsmanagementniveau zugrunde gelegt werden: Zertifizierung nach DIN ISO 9000, Entwicklungsstufen eines Qualitätsmanagements, Prozessfähigkeit von Kernprozessen. Als Ergebnis zeigen die statistischen Tests einen signifikant positiven Zusammenhang zwischen einer hohen Prozessfähigkeit und dem unternehmerischen Rating, so dass die Erhebung von Prozessfähigkeitskennzahlen für den Ratingprozess sinnvoll erscheint.

Suggested Citation

  • Gürtler, Marc & Schunck, Stefan, 2005. "Das Qualitätsmanagement und Ratingindikatoren von SDAX Unternehmen," Working Papers FW13V3, Technische Universität Braunschweig, Institute of Finance.
    • Handle: RePEc:zbw:tbsifw:fw13v3
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    References listed on IDEAS

    as
    1. Kevin B. Hendricks & Vinod R. Singhal, 1996. "Quality Awards and the Market Value of the Firm: An Empirical Investigation," Management Science, INFORMS, vol. 42(3), pages 415-436, March.
    2. Gürtler, Marc & Heithecker, Dirk, 2004. "Der Loss Given Default und die Behandlung erwarteter Verluste im Baseler IRB-Ansatz," Working Papers FW07V1, Technische Universität Braunschweig, Institute of Finance.
    3. Kevin B. Hendricks & Vinod R. Singhal, 1997. "Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards," Management Science, INFORMS, vol. 43(9), pages 1258-1274, September.
    4. Kevin B. Hendricks & Vinod R. Singhal, 2001. "The Long-Run Stock Price Performance of Firms with Effective TQM Programs," Management Science, INFORMS, vol. 47(3), pages 359-368, March.
    5. Nikolaus Beck & Peter Walgenbach, 2003. "Iso 9000 And Formalization – How Organizational Contingencies Affect Organizational Responses To Institutional Forces," Schmalenbach Business Review (sbr), LMU Munich School of Management, vol. 55(4), pages 293-320, October.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    ISO 9000; Prozessfähigkeit; Qualitätsmanagement; Rating; ISO 9000; process capability; quality management; rating;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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