IDEAS home Printed from
   My bibliography  Save this paper

New Product Development & Management Of Knowledge In Portuguese Higher Education


  • Bernardo Batiz-Lazo

    (Open University Business School)

  • Jorge Gomes

    (University of Twente)

  • Maria Mendes

    (Deloitte Touche)


This chapter uses key concepts in the knowledge management literature to analyse the procedures and practices used by a project management team to identify, create, store, disseminate, and apply knowledge management systems for successful project completion. This project allowed a long established participant to develop on-line delivery capabilities in Portuguese higher education. The case study suggests that, throughout the project, implementing effective knowledge management practices required that participants widened and deepened the required knowledge base in five distinct areas: project management, the team, product/solution, the companies involved in the project, and the interaction with the external environment. The analysis also suggests as key requirements for effective knowledge management those relating to trust between the parties, key knowledge workers, and heavy dependence on new information and communication technologies.

Suggested Citation

  • Bernardo Batiz-Lazo & Jorge Gomes & Maria Mendes, 2002. "New Product Development & Management Of Knowledge In Portuguese Higher Education," Industrial Organization 0211019, EconWPA.
  • Handle: RePEc:wpa:wuwpio:0211019
    Note: Type of Document - pdf; to print on HP/PostScript/Franciscan monk; pages: 30

    Download full text from publisher

    File URL:
    Download Restriction: no

    References listed on IDEAS

    1. Cooper, Robert G., 1990. "Stage-gate systems: A new tool for managing new products," Business Horizons, Elsevier, vol. 33(3), pages 44-54.
    2. A. W. Coats, 1996. "Introduction," History of Political Economy, Duke University Press, vol. 28(5), pages 3-11, Supplemen.
    3. Radetzki, Marian, 1996. "Editor's introduction," Resources Policy, Elsevier, vol. 22(1-2), pages 1-4.
    4. Whitaker, Randall, 1996. "Managing context in enterprise knowledge processes," European Management Journal, Elsevier, vol. 14(4), pages 399-406, August.
    Full references (including those not matched with items on IDEAS)

    More about this item


    Knowledge management; e-Business; e-Learning; project management; new product development;

    JEL classification:

    • L - Industrial Organization

    NEP fields

    This paper has been announced in the following NEP Reports:


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wpa:wuwpio:0211019. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (EconWPA). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.