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Cross-Cultural Analysiis of European e-Government Adoption


  • Aykut, Arslan


In terms of adoption, the topic of e-government has focused on the supply side (or government-related issues) such as strategies and policy, challenges, technical issues, evaluation of the usability of e-government Websites; however, less attention has been given to the demand (or citizen’s) perspective. Recent studies of the citizen adoption of e-government services suggest that trust, security, and transparency are the major issues for e-government adoption. The aim of this study was to explore whether cross-national differences in the adoption of e-government (Internet users who visited public authorities’ websites in last three months to obtain information, download, and file forms) are associated with differences among national cultures as described in Hofstede's model of cultural dimensions (Power Distance, Individualism, Masculinity, Uncertainty Avoidance and Long-Term Orientation).

Suggested Citation

  • Aykut, Arslan, 2009. "Cross-Cultural Analysiis of European e-Government Adoption," MPRA Paper 20705, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:20705

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    References listed on IDEAS

    1. Aykut, Arslan, 2009. "A Strategic Orientation Model for the Turkish Local e-Governments," MPRA Paper 20704, University Library of Munich, Germany.
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    Cited by:

    1. Valerij Dermol (Ed.) & Anna Rakowska (Ed.), 2014. "Strategic Approaches to Human Resources Management Practice," ToKnowPress Monographs, ToKnowPress, number 978-83-65020-00-0.

    More about this item


    e-government; e-government adoption; European e-government; European Culture; Cross-cultural difference;

    JEL classification:

    • H1 - Public Economics - - Structure and Scope of Government
    • H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government
    • H7 - Public Economics - - State and Local Government; Intergovernmental Relations
    • R5 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Regional Government Analysis

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