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Relation between OCB, conflict managing, and productivity: A comparative analysis on the single working women in Vietnam and UAE

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  • Kauffman, Howel

Abstract

This study seeks to empirically examine the Relation between OCB (with exterior behaviors), conflict managing, and productivity on the sample of 203 single working mothers in Vietnam and UAE. We utilized the newly proposed version of OCB theory which incorporates the “exterior” behaviors[1] .New studies proposes that the conflict occurrence management is now believed to be the better solutions of the interpersonal conflicts [2]. Following this new proposal, we collected the data on ‘’managing the conflict occurrence’’, instead of the data of traditional conflict resolution. Again, instead of collecting data in conventional way, we collected the data of micro-information two times a day (working day). We applied a range of parametric and no-parametric statistical techniques in order to investigate the relationship between them. The results indicates that OCB with exterior behavior and conflict occurrence management has significant and positive impact on the productivity. Lastly, this research proposes some Human resources management (HRM) policies for Vietnam, in order to achieve the 3P: Population, Property, and Productivity.

Suggested Citation

  • Kauffman, Howel, 2021. "Relation between OCB, conflict managing, and productivity: A comparative analysis on the single working women in Vietnam and UAE," OSF Preprints rnbkf, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:rnbkf
    DOI: 10.31219/osf.io/rnbkf
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    1. Paul Collier & Anke Hoeffler, 2005. "Resource Rents, Governance, and Conflict," Journal of Conflict Resolution, Peace Science Society (International), vol. 49(4), pages 625-633, August.
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