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Getting quality the old-fashioned way : self confirming attributions in the dynamics of process improvement

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  • Repenning, Nelson P. (Nelson Peter)
  • Sterman, John.

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  • Repenning, Nelson P. (Nelson Peter) & Sterman, John., 1997. "Getting quality the old-fashioned way : self confirming attributions in the dynamics of process improvement," Working papers WP 3952-97., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    • Handle: RePEc:mit:sloanp:2653
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    File URL: http://hdl.handle.net/1721.1/2653
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    References listed on IDEAS

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    1. Orlikowski, Wanda J. (Wanda Janina), 1995. "Action and artifact : the structuring of technologies-in-use," Working papers 3867-95., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    2. John D. Sterman, 1989. "Modeling Managerial Behavior: Misperceptions of Feedback in a Dynamic Decision Making Experiment," Management Science, INFORMS, vol. 35(3), pages 321-339, March.
    3. Kevin B. Hendricks & Vinod R. Singhal, 1996. "Quality Awards and the Market Value of the Firm: An Empirical Investigation," Management Science, INFORMS, vol. 42(3), pages 415-436, March.
    4. Sterman, John., 1994. "Learning in and about complex systems," Working papers 3660-94., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    5. Wruck, Karen Hopper & Jensen, Michael C., 1994. "Science, specific knowledge, and total quality management," Journal of Accounting and Economics, Elsevier, vol. 18(3), pages 247-287, November.
    6. Diehl, Ernst & Sterman, John D., 1995. "Effects of Feedback Complexity on Dynamic Decision Making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(2), pages 198-215, May.
    7. Sterman, John D., 1989. "Misperceptions of feedback in dynamic decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 43(3), pages 301-335, June.
    8. Wanda J. Orlikowski, 1992. "The Duality of Technology: Rethinking the Concept of Technology in Organizations," Organization Science, INFORMS, vol. 3(3), pages 398-427, August.
    9. Arkes, Hal R. & Blumer, Catherine, 1985. "The psychology of sunk cost," Organizational Behavior and Human Decision Processes, Elsevier, vol. 35(1), pages 124-140, February.
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    Cited by:

    1. Repenning, Nelson P. (Nelson Peter), 1998. "The transition problem in product development," Working papers WP 4036-98., Massachusetts Institute of Technology (MIT), Sloan School of Management.

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    HD28 .M414 no.3952-97;

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