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Internal customers and internal suppliers

Author

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  • Hauser, John R.
  • Simester, Duncan I.
  • Wernerfelt, Birger.

Abstract

Includes bibliographical references (p. 25-28).

Suggested Citation

  • Hauser, John R. & Simester, Duncan I. & Wernerfelt, Birger., 1995. "Internal customers and internal suppliers," Working papers 3759-95. WP (Internationa, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    • Handle: RePEc:mit:sloanp:2546
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    File URL: http://hdl.handle.net/1721.1/2546
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    References listed on IDEAS

    as
    1. anonymous, 1982. "Communication," Management Science, INFORMS, vol. 28(11), pages 1350-1351, November.
    2. Hauser, John R. & Zettelmeyer, Florian., 1996. "Metrics to evaluate R,D&E," Working papers 156-96. Working paper (Sl, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    3. John R. Hauser & Duncan I. Simester & Birger Wernerfelt, 1994. "Customer Satisfaction Incentives," Marketing Science, INFORMS, vol. 13(4), pages 327-350.
    4. anonymous, 1982. "Communication," Management Science, INFORMS, vol. 28(3), pages 337-337, March.
    5. Simester, Duncan I. & Wernerfelt, Birger. & Hauser, John R., 1995. "Overcoming collusion : using a supervisor to costlessly resolve moral hazard," Working papers #117-95. Working paper (S, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    6. Holmstrom, Bengt & Milgrom, Paul, 1987. "Aggregation and Linearity in the Provision of Intertemporal Incentives," Econometrica, Econometric Society, vol. 55(2), pages 303-328, March.
    7. Rajiv Lal & V. Srinivasan, 1993. "Compensation Plans for Single- and Multi-Product Salesforces: An Application of the Holmstrom-Milgrom Model," Management Science, INFORMS, vol. 39(7), pages 777-793, July.
    8. Tirole, Jean, 1986. "Hierarchies and Bureaucracies: On the Role of Collusion in Organizations," The Journal of Law, Economics, and Organization, Oxford University Press, vol. 2(2), pages 181-214, Fall.
    9. Melumad, Nahum & Mookherjee, Dilip & Reichelstein, Stefan, 1992. "A theory of responsibility centers," Journal of Accounting and Economics, Elsevier, vol. 15(4), pages 445-484, December.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Hauser, John R., 1996. "Gainsharing issues in marketing," Working papers #142-96. Working paper (S, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    2. John R. Hauser & Duncan I. Simester & Birger Wernerfelt, 1997. "Side Payments in Marketing," Marketing Science, INFORMS, vol. 16(3), pages 246-255.
      • Hauser, John R. & Simester, Duncan I. & Wernerfelt, Birger., 1997. "Side payments in marketing," Working papers 161-97. Working paper (Sl, Massachusetts Institute of Technology (MIT), Sloan School of Management.

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    Keywords

    HD28 .M414 no.3759-; 95;

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