Vertikale Integration und informations- und kommunikationsintensive Dienstleistungen
The ongoing debate on the ``service gap'' in Germany has lead to empirical findings bolstering the argument of a lack of outsourcing activities.Hence, there is still a need to back these findings from an organisational point of view. After a short overview on empirical findings, the present paper focuses on the impact of information and communication technologies (ICTs) inside organizations providing ICT-related services. Starting with the organizational literature it shows that ICTs may lower the monitoring costs within incentive contracts. In addition, the paper tries to develop a viewpoint on the degree of applicability of hierarchies as a sefeguard against risks stemming from the outsourcing of ICT-related activities. Thus it tries to shed some light on the explanations for an in-house production of ICT-related services.
|Date of creation:||01 Dec 1999|
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