The impact of step-down line extension on consumer-brand relationships: A risky strategy for luxury brands
This paper analyzes the role of the brand concept (luxury vs. non-luxury) in the impact of step-down line extension on consumer-brand relationships. A before-and-after pseudo-experimental study conducted on the Internet among BMW and Peugeot buyers shows that step-down line extension negatively influences the main variables of consumer-brand relationships (e.g., self-brand connections, brand attachment, brand trust and brand commitment) only for the luxury brand BMW. On the contrary, no dilution effects are found for the non-luxury brand Peugeot.
|Date of creation:||2011|
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|Note:||View the original document on HAL open archive server: http://halshs.archives-ouvertes.fr/halshs-00660296|
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