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Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study

Author

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  • Hollenbeck, Candice R.
  • Peters, Cara
  • Zinkhan, George M.

Abstract

This article explores the expansion of brand meaning within a spectacular, retail environment. Spectacular retailing environments include themed retailing, brandscapes, flagship brand stores, themed entertainment brand stores, themed flagship brand stores, and brand museums. This research uses an extended case-study method to investigate the World of Coca-Cola brand museum located in Atlanta, Georgia. A brand museum is a type of themed flagship brand store, but there are some unique aspects. One key feature of brand museums is the resemblance to traditional museums, but, in the former, the brand is positioned within historical and educational contexts. Within the brand museum context, this study explains how brand meaning can be expanded along seven dimensions: humanization, socialization, localization, globalization, contextualization, theatricization, and characterization. Retailing implications are discussed.

Suggested Citation

  • Hollenbeck, Candice R. & Peters, Cara & Zinkhan, George M., 2008. "Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study," Journal of Retailing, Elsevier, vol. 84(3), pages 334-353.
    • Handle: RePEc:eee:jouret:v:84:y:2008:i:3:p:334-353
    DOI: 10.1016/j.jretai.2008.05.003
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    References listed on IDEAS

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