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The Duality of Knowledge

Author

Listed:
  • Paul Hildreth

    (CS-YORK - Department of Computer Science [York] - University of York [York, UK])

  • Chris Kimble

    (Euromed Marseille - École de management - Association Euromed Management - Marseille, MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School)

Abstract

Knowledge Management (KM) is a field that has attracted much attention both in academic and practitioner circles. Most KM projects appear to be primarily concerned with knowledge that can be quantified and can be captured, codified and stored - an approach more deserving of the label Information Management. Recently there has been recognition that some knowledge cannot be quantified and cannot be captured, codified or stored. However, the predominant approach to the management of this knowledge remains to try to convert it to a form that can be handled using the 'traditional' approach. In this paper, we argue that this approach is flawed and some knowledge simply cannot be captured. A method is needed which recognises that knowledge resides in people: not in machines or documents. We will argue that KM is essentially about people and the earlier technology driven approaches, which failed to consider this, were bound to be limited in their success. One possible way forward is offered by Communities of Practice, which provide an environment for people to develop knowledge through interaction with others in an environment where knowledge is created nurtured and sustained.

Suggested Citation

  • Paul Hildreth & Chris Kimble, 2002. "The Duality of Knowledge," Post-Print halshs-00492437, HAL.
    • Handle: RePEc:hal:journl:halshs-00492437
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00492437
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    References listed on IDEAS

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    1. Scott D. N. Cook & John Seely Brown, 1999. "Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing," Organization Science, INFORMS, vol. 10(4), pages 381-400, August.
    2. Paul Hildreth & Peter Wright & Chris Kimble, 2005. "Knowledge Management: Are We Missing Something?," Industrial Organization 0504007, University Library of Munich, Germany.
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    Cited by:

    1. Haradhan Kumar Mohajan, 2016. "Knowledge is an Essential Element at Present World," International Journal of Publication and Social Studies, Asian Economic and Social Society, vol. 1(1), pages 31-53.
    2. Zbigniew Zontek, 2016. "The Role of Human Resources in Enhancing Innovation in Tourism Enterprises," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 14(1 (Spring), pages 55-73.
    3. Amzad Hossain, 2015. "Evolution of Mutual Knowledge-Based Economy in Regional Integration: An Experience from the Cooperation Council of Arab States of the Gulf," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 6(4), pages 790-817, December.
    4. José Braga Vasconcelos & Chris Kimble & Álvaro Rocha, 2016. "A special issue on knowledge and competence management: Developing Enterprise solutions," Information Systems Frontiers, Springer, vol. 18(6), pages 1035-1039, December.
    5. Michael Giamellaro, 2017. "Dewey’s Yardstick," SAGE Open, , vol. 7(1), pages 21582440177, March.
    6. Kim, Kyung Kyu & Umanath, Narayan S. & Kim, Joo Young & Ahrens, Fred & Kim, Beomsoo, 2012. "Knowledge complementarity and knowledge exchange in supply channel relationships," International Journal of Information Management, Elsevier, vol. 32(1), pages 35-49.
    7. Thuy Do & Frédéric Le Roy & Thuy Seran, 2021. "Cooperation between global and local firms in emerging markets: a coopetition approach The case in Vietnam," Post-Print hal-03215229, HAL.
    8. Chris Kimble, 2013. "Knowledge management, codification and tacit knowledge," Post-Print halshs-00826911, HAL.
    9. Jamal Shamsie & Michael J. Mannor, 2013. "Looking Inside the Dream Team: Probing Into the Contributions of Tacit Knowledge as an Organizational Resource," Organization Science, INFORMS, vol. 24(2), pages 513-529, April.
    10. Haradhan Kumar Mohajan, 2017. "Knowledge is an Essential Element at Present World," International Journal of Publication and Social Studies, Asian Economic and Social Society, vol. 1(1), pages 31-53, June.
    11. Joachim Heinzl & Ah-Lian Kor & Graham Orange & Hans Kaufmann, 2013. "Technology transfer model for Austrian higher education institutions," The Journal of Technology Transfer, Springer, vol. 38(5), pages 607-640, October.
    12. Dufva, Mikko & Ahlqvist, Toni, 2015. "Knowledge creation dynamics in foresight: A knowledge typology and exploratory method to analyse foresight workshops," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 251-268.
    13. Kimble, Chris & Bourdon, Isabelle, 2008. "Some success factors for the communal management of knowledge," International Journal of Information Management, Elsevier, vol. 28(6), pages 461-467.
    14. Luis F. Luna‐Reyes & Laura J. Black & Anthony M. Cresswell & Theresa A. Pardo, 2008. "Knowledge sharing and trust in collaborative requirements analysis," System Dynamics Review, System Dynamics Society, vol. 24(3), pages 265-297, September.
    15. Ribeiro, Richard & Kimble, Chris & Cairns, Paul, 2010. "Quantum phenomena in Communities of Practice," International Journal of Information Management, Elsevier, vol. 30(1), pages 21-27.
    16. Chris Kimble, 2014. "Electronic Health Records: Cure-all or Chronic Condition?," Post-Print hal-00985175, HAL.
    17. Hinton, Brad, 2003. "Knowledge Management And Communities Of Practice: An Experience From Rabobank Australia And New Zealand," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 5(3), pages 1-15.
    18. Herciu, Mihaela & Ogrean, Claudia, 2006. "Valorificarea capitalului intelectual - criteriu pentru performanta manageriala in societatea bazata pe cunoastere," MPRA Paper 1635, University Library of Munich, Germany, revised Sep 2006.
    19. Isabelle Bourdon & Chris Kimble, 2008. "An Analysis of Key Factors for the Success of the Communal Management of Knowledge," Post-Print halshs-00487656, HAL.
    20. Isabelle Le Breton–Miller & Danny Miller, 2015. "The Arts and Family Business: Linking Family Business Resources and Performance to Industry Characteristics," Entrepreneurship Theory and Practice, , vol. 39(6), pages 1349-1370, November.
    21. Ikujiro Nonaka & Georg von Krogh, 2009. "Perspective---Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory," Organization Science, INFORMS, vol. 20(3), pages 635-652, June.
    22. Che Rusuli & R. Tasmin & J. Takala & H. Norazlin & K. Phusavat & J. Walsh & Raja Abdullah Yaacob, 2013. "Relationship Between Knowledge Management Practices And Library Users’ Satisfaction: A Preliminary Result of Malaysian University Libraries," Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management,, ToKnowPress.
    23. de Vasconcelos, José Braga & Kimble, Chris & Carreteiro, Paulo & Rocha, Álvaro, 2017. "The application of knowledge management to software evolution," International Journal of Information Management, Elsevier, vol. 37(1), pages 1499-1506.
    24. Isabelle Le Breton-Miller & Danny Miller, 2015. "The paradox of resource vulnerability: Considerations for organizational curatorship," Strategic Management Journal, Wiley Blackwell, vol. 36(3), pages 397-415, March.
    25. Kwee Keong Choong & Patrick W. Leung, 2022. "A Critical Review of the Precursors of the Knowledge Economy and Their Contemporary Research: Implications for the Computerized New Economy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1573-1610, June.

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