IDEAS home Printed from https://ideas.repec.org/a/spr/opmare/v17y2024i1d10.1007_s12063-021-00246-4.html
   My bibliography  Save this article

Covid-19 Disaster relief projects management: an exploratory study of critical success factors

Author

Listed:
  • Arvind Upadhyay

    (University of Stavanger, University of Stavanger Business School)

  • Maria Jose Perezalonso Hernandez

    (Sustainable Projects)

  • Krishna Chandra Balodi

    (Indian Institute of Management Lucknow)

Abstract

The COVID-19 pandemic has caused unprecedented socio-economic devastation. With widespread displacement of population/ migrants, considerable destruction of property, increase in mortality, morbidity, and poverty, infectious disease outbreaks and epidemics have become global threats requiring a collective response. Project Management is, however, a relatively less explored discipline in the Third Sector, particularly in the domain of humanitarian assistance or exploratory projects. Via a systematic literature review and experts' interviews, this paper explores the essence of humanitarian projects in terms of the challenges encountered and the factors that facilitate or hinder project success during crises like Covid-19. Additionally, the general application of project management in international assistance projects is analysed to determine how project management can contribute to keeping the project orientation humane during a crisis. The analysis reveals that applying project management tools and techniques are beneficial to achieve success in humanitarian assistance projects. However, capturing, codifying, and disseminating the knowledge generated in the process and placing the end-users at the centre of the project life cycle is a prerequisite. While the latter can seem obvious, the findings demonstrate that the inadequate inclusion of beneficiaries is one of the main reasons that prevent positive project outcomes leading to unsustainable outcomes. The key finding of this paper is that the lack of human-centred approaches in project management for humanitarian assistance and development projects is the main reason such projects fail to achieve desired outcomes.

Suggested Citation

  • Arvind Upadhyay & Maria Jose Perezalonso Hernandez & Krishna Chandra Balodi, 2024. "Covid-19 Disaster relief projects management: an exploratory study of critical success factors," Operations Management Research, Springer, vol. 17(1), pages 1-12, March.
    • Handle: RePEc:spr:opmare:v:17:y:2024:i:1:d:10.1007_s12063-021-00246-4
    DOI: 10.1007/s12063-021-00246-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12063-021-00246-4
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s12063-021-00246-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sylvain Lenfle & Christophe Midler & Markus Hällgren, 2019. "Exploratory Projects: From Strangeness to Theory," Post-Print hal-03161034, HAL.
    2. Joseph Lampel & Jamal Shamsie & Zur Shapira, 2009. "Experiencing the Improbable: Rare Events and Organizational Learning," Organization Science, INFORMS, vol. 20(5), pages 835-845, October.
    3. Scott D. N. Cook & John Seely Brown, 1999. "Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing," Organization Science, INFORMS, vol. 10(4), pages 381-400, August.
    4. Maurizio Zollo & Sidney G. Winter, 2002. "Deliberate Learning and the Evolution of Dynamic Capabilities," Organization Science, INFORMS, vol. 13(3), pages 339-351, June.
    5. Reut Noham & Michal Tzur, 2014. "The single and multi‐item transshipment problem with fixed transshipment costs," Naval Research Logistics (NRL), John Wiley & Sons, vol. 61(8), pages 637-664, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Linda Argote & Ella Miron-Spektor, 2011. "Organizational Learning: From Experience to Knowledge," Organization Science, INFORMS, vol. 22(5), pages 1123-1137, October.
    2. Jiajun Wu & Liwei Chen, 2022. "The Effects of Multilevel Orientations on Frontline Deliberate Learning," SAGE Open, , vol. 12(3), pages 21582440221, September.
    3. repec:hal:gemwpa:hal-00864332 is not listed on IDEAS
    4. Esther Tippmann & Pamela Sharkey Scott & Vincent Mangematin, 2014. "Stimulating Knowledge Search Routines and Architecture Competences: The Role of Organizational Context and Middle Management," Post-Print hal-00864332, HAL.
    5. Esther Tippmann & Pamela Sharkey Scott & Vincent Mangematin, 2014. "Stimulating Knowledge Search Routines and Architecture Competences: The Role of Organizational Context and Middle Management," Grenoble Ecole de Management (Post-Print) hal-00864332, HAL.
    6. Natalia Vuori & Tomi Laamanen & Maurizio Zollo, 2023. "Capability Development in Infrequent Organizational Processes: Unveiling the Interplay of Heuristics and Causal Knowledge," Journal of Management Studies, Wiley Blackwell, vol. 60(5), pages 1341-1381, July.
    7. Sunday Bolade & Stavros Sindakis, 2020. "Micro-Foundation of Knowledge Creation Theory: Development of a Conceptual Framework Theory," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1556-1572, December.
    8. Manning, Stephan, 2014. "Mitigate, tolerate or relocate? Offshoring challenges, strategic imperatives and resource constraints," Journal of World Business, Elsevier, vol. 49(4), pages 522-535.
    9. Franck Aggeri & Julie Labatut, 2010. "La gestion au prisme de ses instruments," Post-Print hal-02659906, HAL.
    10. Jennifer M. Oetzel & Chang Hoon Oh, 2014. "Learning to Carry the Cat by the Tail: Firm Experience, Disasters, and Multinational Subsidiary Entry and Expansion," Organization Science, INFORMS, vol. 25(3), pages 732-756, June.
    11. Elena Antonacopoulou & Wolfgang H Güttel & Stephan Kaiser & Allan Macpherson & Jérôme Méric, 2012. "Editorial: Why strategic organisational learning and why now?," Post-Print hal-02153382, HAL.
    12. Arumugam, V. & Antony, Jiju & Kumar, Maneesh, 2013. "Linking learning and knowledge creation to project success in Six Sigma projects: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 141(1), pages 388-402.
    13. Andreas Hartmann & Andrew Davies & Lars Frederiksen, 2010. "Learning to deliver service-enhanced public infrastructure: balancing contractual and relational capabilities," Construction Management and Economics, Taylor & Francis Journals, vol. 28(11), pages 1165-1175.
    14. Abiodun Tope Samson, 2015. "The Impact of Entrepreneurial Orientation, Reconfiguring Capability and Moderation of Environmental Turbulence on Export Performance of SMEs in Nigeria," Journal of Economics and Behavioral Studies, AMH International, vol. 7(3), pages 76-87.
    15. Pierre Marie Stassart & Maarten Crivits & Julie Hermesse & Louis Tessier & Julie Van Damme & Joost Dessein, 2018. "The Generative Potential of Tensions within Belgian Agroecology," Sustainability, MDPI, vol. 10(6), pages 1-22, June.
    16. Tarifa Fernández, Jorge & de Burgos Jiménez, Jerónimo & Céspedes Lorente, José Joaquín, 2018. "Absorptive capacity as a confounder of the process of supply chain integration," MPRA Paper 120125, University Library of Munich, Germany, revised 2018.
    17. Giada Baldessarelli & Nathalie Lazaric & Michele Pezzoni, 2022. "Organizational routines: Evolution in the research landscape of two core communities," Post-Print halshs-03718851, HAL.
    18. Tobias Knabke & Sebastian Olbrich, 2018. "Building novel capabilities to enable business intelligence agility: results from a quantitative study," Information Systems and e-Business Management, Springer, vol. 16(3), pages 493-546, August.
    19. Pooja Kushwaha & M. K. Rao, 2017. "Integrating the Linkages between Learning Systems and Knowledge Process: An Exploration of Learning Outcomes," Business Perspectives and Research, , vol. 5(1), pages 11-23, January.
    20. Filippo Carlo Wezel & Gino Cattani & Johannes M. Pennings, 2006. "Competitive Implications of Interfirm Mobility," Organization Science, INFORMS, vol. 17(6), pages 691-709, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:opmare:v:17:y:2024:i:1:d:10.1007_s12063-021-00246-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.