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Urban purchasing and city logistics - Logistic innovations
[Achats en ville et logistique urbaine Les innovations en logistique urbaine modifient-elles les comportements d'achats ? Distribution et logistique]

Author

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  • Bruno Durand

    (CEROS - Centre d'Etudes et de Recherches sur les Organisations et la Stratégie - UPN - Université Paris Nanterre)

Abstract

Aujourd'hui, il s'agit pour la grande distribution alimentaire, de proposer aux ménages urbains des innovations logistiques : (1) de Livraison A Domicile ; (2) de Livraison en deHors du Domicile. Ces innovations, basées sur la proximité, se veulent vertueuses, car plus économiques et plus écologiques. Au cours de cette communication, nous rappelons l'évolution du comportement des ménages urbains quant à leurs déplacements d'achats. Nous mettons, ensuite, en évidence à partir d'une série d'entretiens, les innovations logistiques expérimentées par les grands distributeurs alimentaires, et nous indiquons si ces innovations urbaines sont matures et si elles répondent aux attentes des consommateurs. Abstract Today, it is a question of large food retailer, offering urban households logistic innovations: (1) Home Delivery; (2) OutHome Delivery. These innovations, based on proximity, are virtuous because they are more economical and more ecological. During this communication, we recall the evolution of urban households' behaviour regarding their shopping trips. We then highlight, from a series of interviews, the logistic innovations experienced by the large food retailers, and indicate whether these urban innovations are mature and whether they meet consumer expectations.

Suggested Citation

  • Bruno Durand, 2020. "Urban purchasing and city logistics - Logistic innovations [Achats en ville et logistique urbaine Les innovations en logistique urbaine modifient-elles les comportements d'achats ? Distribution et ," Post-Print hal-02970301, HAL.
    • Handle: RePEc:hal:journl:hal-02970301
    Note: View the original document on HAL open archive server: https://hal.science/hal-02970301
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    References listed on IDEAS

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