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The Ways that Digital Technologies Inform Visitor's Engagement with Cultural Heritage Sites: Informal Learning in the Digital Era

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  • Wenrui Wang

    ("University of Sheffield, Western Bank, S10 2TN, Sheffield, The U.K. " Author-2-Name: Author-2-Workplace-Name: Author-3-Name: Author-3-Workplace-Name: Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

"Objective - Heritage sites are typical informal learning spaces that play significant roles in promoting cultural and historical knowledge among visitors. Visitors' engagement with heritage sites is a traditional view of exploring the informal learning spaces in the cultural sector. Methodology/Technique - Informal learning within heritage sites, however, has been informed and changed by digitization and virtualization in the cultural sector. But this generates new research interests in establishing links between traditional and digital cultural studies using a case study methodology. Finding - This paper discussed several cases to show how digital technologies inform visitors' engagement with heritage sites. Novelty - In this way, this paper also explores informal learning in the digital era. This paper also offers suggestions for future researchers in this area. Type of Paper - Empirical"

Suggested Citation

  • Wenrui Wang, 2023. "The Ways that Digital Technologies Inform Visitor's Engagement with Cultural Heritage Sites: Informal Learning in the Digital Era ," GATR Journals gjbssr628, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:gjbssr628
    DOI: https://doi.org/10.35609/gjbssr.2022.10.4(3)
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    References listed on IDEAS

    as
    1. Michael Gibbert & Winfried Ruigrok & Barbara Wicki, 2008. "What passes as a rigorous case study?," Strategic Management Journal, Wiley Blackwell, vol. 29(13), pages 1465-1474, December.
    2. Jessie Pallud, 2017. "Impact of interactive technologies on stimulating learning experiences in a museum," Post-Print hal-03868875, HAL.
    3. Jessie Pallud & Detmar Straub, 2014. "Effective website design for experience-influenced environments: The case of high culture museums," Post-Print hal-03868848, HAL.
    4. Taheri, Babak & Jafari, Aliakbar & O'Gorman, Kevin, 2014. "Keeping your audience: Presenting a visitor engagement scale," Tourism Management, Elsevier, vol. 42(C), pages 321-329.
    5. Heather L. O'Brien & Elaine G. Toms, 2008. "What is user engagement? A conceptual framework for defining user engagement with technology," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(6), pages 938-955, April.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Engagement; informal learning; digital heritage sites; digital technologies; cultural sector; digital era.;
    All these keywords.

    JEL classification:

    • Z10 - Other Special Topics - - Cultural Economics - - - General

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    This paper has been announced in the following NEP Reports:

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