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Branch banking networks assessment using DEA:A benchmarking analysis

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  • Aude Hubrecht-Deville

    () (Université de Bourgogne)

Abstract

This paper presents a benchmarking analysis of the branches and regional banks of a large French banking group. The analysis focuses on the operational performance. Starting from an “individual” diagnostic at the branch level, a “network” diagnostic is developed at the regional banks level. The variations of performance are discussed within each regional bank and from one regional bank to another by using a DEA (“Data Envelopment Analysis”) approach. This approach allows to develop a synthetic index called the technical inefficiency score. Results reveal that 30% of these branches are efficient. Special emphasis is placed on quantifying the productive gains at the regional banks level and on practicing intra- and inter regional banks benchmarking.

Suggested Citation

  • Aude Hubrecht-Deville, 2007. "Branch banking networks assessment using DEA:A benchmarking analysis," Working Papers CREGO 1071103, Université de Bourgogne - CREGO EA7317 Centre de recherches en gestion des organisations.
  • Handle: RePEc:dij:wpfarg:1071103
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    References listed on IDEAS

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    More about this item

    Keywords

    productivity; benchmarking; aggregate measure; branches; banking network.;

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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