Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches
No abstract is available for this item.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Berger, Allen N. & Leusner, John H. & Mingo, John J., 1997.
"The efficiency of bank branches,"
Journal of Monetary Economics,
Elsevier, vol. 40(1), pages 141-162, September.
- Allen N. Berger & John H. Leusner & John J. Mingo, 1994. "The efficiency of bank branches," Finance and Economics Discussion Series 94-26, Board of Governors of the Federal Reserve System (U.S.).
- Allen Berger & John Leusner & John Mingo, 1994. "The Efficiency of Bank Branches," Center for Financial Institutions Working Papers 94-27, Wharton School Center for Financial Institutions, University of Pennsylvania.
- Oral, Muhittin & Yolalan, Reha, 1990. "An empirical study on measuring operating efficiency and profitability of bank branches," European Journal of Operational Research, Elsevier, vol. 46(3), pages 282-294, June.
- FERRIER, Gary & KERSTENS, Kris & VANDEN EECKAUT, Philippe, 1994.
"Radial and Nonradial Technical Efficiency Measures on a DEA Reference Technology : A Comparison using US Banking Data,"
CORE Discussion Papers
1994023, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
- Ferrier, G. D. & Kerstens, K. & Vanden Eeckaut, P., . "Radial and nonradial technical efficiency measures on a DEA reference technology: a comparison using US banking data," CORE Discussion Papers RP 1156, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
- Gary D. FERRIER & Kristiaan KERSTENS & Philippe VANDEN EECKAUT, 1994. "Radial and Nonradial Technical Efficiency Measures on DEA Reference Technology : A Comparison Using US Banking Data," Discussion Papers (REL - Recherches Economiques de Louvain) 1994043, Université catholique de Louvain, Institut de Recherches Economiques et Sociales (IRES).
- Fried, Harold O. & Knox Lovell, C. A. & Eeckaut, Philippe Vanden, 1993. "Evaluating the performance of US credit unions," Journal of Banking & Finance, Elsevier, vol. 17(2-3), pages 251-265, April.
- Zardkoohi, Asghar & Kolari, James, 1994. "Branch office economies of scale and scope: evidence from savings banks in Finland," Journal of Banking & Finance, Elsevier, vol. 18(3), pages 421-432, May.
- Sherman, H. David & Gold, Franklin, 1985. "Bank branch operating efficiency : Evaluation with Data Envelopment Analysis," Journal of Banking & Finance, Elsevier, vol. 9(2), pages 297-315, June.
- Parkan, Celik, 1987. "Measuring the efficiency of service operations: An application to bank branches," Engineering Costs and Production Economics, Elsevier, vol. 12(1-4), pages 237-242, July.
- Thompson, Russell G. & Langemeier, Larry N. & Lee, Chih-Tah & Lee, Euntaik & Thrall, Robert M., 1990. "The role of multiplier bounds in efficiency analysis with application to Kansas farming," Journal of Econometrics, Elsevier, vol. 46(1-2), pages 93-108.
- Giokas, DI, 1991. "Bank branch operating efficiency: A comparative application of DEA and the loglinear model," Omega, Elsevier, vol. 19(6), pages 549-557.
When requesting a correction, please mention this item's handle: RePEc:eee:ejores:v:98:y:1997:i:2:p:300-313. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.