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Making access to credit more democratic: tools and practices between social innovation and old inequalities

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Abstract

The economic crisis highlights the problem of access to credit also from the point of view of families. The Italian banking industry has launched projects aimed at offering financial support to disadvantaged people, implementing new products for certain categories of customers normally excluded from credit due to the high risks involved. The information collected about each customer is an input in the decision-making process. Hence, it is crucial to investigate how it is selected, how it is (re)assembled, and how it is evaluated. Understanding how information about a customer is selected and processed helps us to identify what resources owned by households are translated into a positive score to access credit and into opportunities to enjoy additional goods and services, thus reconfiguring the trends of inclusion and exclusion within the financial system.

Suggested Citation

  • Valentina Moiso, 2014. "Making access to credit more democratic: tools and practices between social innovation and old inequalities," CERIS Working Paper 201420, CNR-IRCrES Research Institute on Sustainable Economic Growth - Torino (TO) ITALY - former Institute for Economic Research on Firms and Growth - Moncalieri (TO) ITALY.
    • Handle: RePEc:csc:cerisp:201420
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    1. Gilles Postel-Vinay & Philip T. Hoffman & Jean-Laurent Rosenthal, 2007. "Surviving large losses: financial crises, the middle class, and the development of capital markets," PSE-Ecole d'économie de Paris (Postprint) halshs-00826238, HAL.
    2. Ferrary, Michel, 2003. "Trust and social capital in the regulation of lending activities," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(6), pages 673-699.
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    More about this item

    JEL classification:

    • G1 - Financial Economics - - General Financial Markets
    • I39 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - Other
    • D14 - Microeconomics - - Household Behavior - - - Household Saving; Personal Finance
    • Z13 - Other Special Topics - - Cultural Economics - - - Economic Sociology; Economic Anthropology; Language; Social and Economic Stratification

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