Does Internet banking substitute traditional banking? Empirical evidence from Italy
The paper aims at examining the drivers of the adoption of the Internet banking, in order to understand its role with respect to the traditional banking activity and to offer a comprehensive picture of the diffusion of such a technology within the sector. In doing so, it analyses the role of firm-specific and non firm-specific (technology, market, environment) characteristics in influencing the decision to adopt the new technological platforms to perform on-line banking transactions within the retail segment of the financial sector in Italy. The main purpose of this paper is to investigate the relationship between the Internet banking and the traditional banking activity, in order to understand if these two systems of financial services delivery are perceived as substitutes or complements by the banks.
|Date of creation:||Jul 2002|
|Date of revision:||Jul 2002|
|Contact details of provider:|| Postal: via Sarfatti, 25 - 20136 Milano - Italy|
Web page: http://www.kites.unibocconi.it/
|Order Information:|| Postal: E G E A - via R. Sarfatti, 25 - 20136 Milano -Italy|
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Mahler, Alwin & Rogers, Everett M., 1999. "The diffusion of interactive communication innovations and the critical mass: the adoption of telecommunications services by German banks," Telecommunications Policy, Elsevier, vol. 23(10-11), pages 719-740, November.
- Hester Donald D. & Calcagnini Giorgio & De Bonis Riccardo, 2001.
"Competition Through Innovation: ATMs in Italian Banks,"
Rivista italiana degli economisti,
Società editrice il Mulino, issue 3, pages 359-382.
- Hester,D.D. & Calcagnini,G. & Bonis,R. de, 1999. "Competition through innovation : ATMs in Italian banks," Working papers 27, Wisconsin Madison - Social Systems.
- Massoud Karshenas & Paul L. Stoneman, 1993.
"Rank, Stock, Order, and Epidemic Effects in the Diffusion of New Process Technologies: An Empirical Model,"
RAND Journal of Economics,
The RAND Corporation, vol. 24(4), pages 503-528, Winter.
- Karshenas, Massoud & Stoneman, Paul, 1990. "Rank, Stock, Order And Epidemic Effects In The Diffusion Of New Process Technologies : An Empirical Model," The Warwick Economics Research Paper Series (TWERPS) 358, University of Warwick, Department of Economics.
- Rui Baptista, 1999. "The Diffusion of Process Innovations: A Selective Review," International Journal of the Economics of Business, Taylor & Francis Journals, vol. 6(1), pages 107-129.
- Buzzacchi, Luigi & Colombo, Massimo G. & Mariotti, Sergio, 1995. "Technological regimes and innovation in services: the case of the Italian banking industry," Research Policy, Elsevier, vol. 24(1), pages 151-168, January.
- Kiefer, Nicholas M, 1988. "Economic Duration Data and Hazard Functions," Journal of Economic Literature, American Economic Association, vol. 26(2), pages 646-79, June.
- Stoneman, Paul & Kwon, Myung-Joong, 1994. "The Diffusion of Multiple Process Technologies," Economic Journal, Royal Economic Society, vol. 104(423), pages 420-31, March.
- Colombo, Massimo G & Mosconi, Rocco, 1995. "Complementarity and Cumulative Learning Effects in the Early Diffusion of Multiple Technologies," Journal of Industrial Economics, Wiley Blackwell, vol. 43(1), pages 13-48, March.
When requesting a correction, please mention this item's handle: RePEc:cri:cespri:wp134. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Valerio Sterzi)
If references are entirely missing, you can add them using this form.