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Managing IT Outsourcing Risk: Lessons Learned

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  • Benoit Aubert
  • Michel Patry
  • Suzanne Rivard

Abstract

This document takes stock from several studies on outsourcing risk. A definition of risk is offered and illustration from many case studies is used to show how risk can be managed. Results show that an active risk management approach can reduce risk exposure subtantially while enabling the organizations to still reap the benefits associated with outsourcing. Cet article fait un constat des leçons tirées de récentes analyses du risque d'impartition. Une définition opérationnelle du risque d'impartition est donnée. Les mécanismes de gestion de risque sont également discutés. Les résultats de différentes études démontrent qu'une gestion active du risque permet de réduire sensiblement les niveaux d'exposition au risque, notamment dans le cas de contrats d'impartition des technologies de l'information.

Suggested Citation

  • Benoit Aubert & Michel Patry & Suzanne Rivard, 2001. "Managing IT Outsourcing Risk: Lessons Learned," CIRANO Working Papers 2001s-39, CIRANO.
    • Handle: RePEc:cir:cirwor:2001s-39
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    File URL: https://cirano.qc.ca/files/publications/2001s-39.pdf
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    References listed on IDEAS

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    7. Benoit Aubert & Michel Patry & Suzanne Rivard, 1998. "Assessing the Risk of IT Outsourcing," CIRANO Working Papers 98s-16, CIRANO.
    8. Lawrence Loh & N. Venkatraman, 1992. "Diffusion of Information Technology Outsourcing: Influence Sources and the Kodak Effect," Information Systems Research, INFORMS, vol. 3(4), pages 334-358, December.
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    Cited by:

    1. Jean-Grégoire Bernard & Suzanne Rivard & Benoit Aubert, 2002. "Évaluation du risque d'implantation de progiciel," CIRANO Project Reports 2002rp-15, CIRANO.
    2. Jean-Grégoire Bernard & Benoit Aubert & Simon Bourdeau & Éric Clément & Caroline Debuissy & Marie-Josée Dumoulin & Marc Laberge & Nathalie de Marcellis-Warin & Ingrid Peignier, 2002. "Le risque : un modèle conceptuel d'intégration," CIRANO Project Reports 2002rp-16, CIRANO.

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