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The Correlation Between Motivation and Employee Satisfaction in the Service Industry

Author

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  • Laurentiu Stelian Mihai

    (Bucharest University of Economic Studies)

  • Florin-Aurelian Birchi

    (Bucharest University of Economic Studies)

Abstract

No abstract is available for this item.

Suggested Citation

  • Laurentiu Stelian Mihai & Florin-Aurelian Birchi, "undated". "The Correlation Between Motivation and Employee Satisfaction in the Service Industry," BASIQ Conference Proceedings 2023:011, Bucharest University of Economic Studies.
    • Handle: RePEc:bat:basiq1:2023:011
    DOI: 10.24818/BASIQ/2023/09/012
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    References listed on IDEAS

    as
    1. MacKenzie, Scott B. & Podsakoff, Philip M., 2012. "Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies," Journal of Retailing, Elsevier, vol. 88(4), pages 542-555.
    2. Carolyn Stringer & Jeni Didham & Paul Theivananthampillai, 2011. "Motivation, pay satisfaction, and job satisfaction of front‐line employees," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 8(2), pages 161-179, June.
    3. Zhen Wang & Shiyong Xu & Yanling Sun & Yanjun Liu, 2019. "Transformational leadership and employee voice: an affective perspective," Frontiers of Business Research in China, Springer, vol. 13(1), pages 1-14, December.
    4. Carolyn Stringer & Jeni Didham & Paul Theivananthampillai, 2011. "Motivation, pay satisfaction, and job satisfaction of front‐line employees," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 8(2), pages 161-179, June.
    5. Andries J. du Plessis & Nalinh Douangphichit & Patrick Dodd, 2016. "HRM in Relation To Employee Motivation and Job Performance in the Hospitality Industry," Journal of International Business Research and Marketing, Inovatus Services Ltd., vol. 1(4), pages 12-21, May.
    6. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    7. Adriana Burlea-Schiopoiu & Laurentiu Stelian Mihai, 2019. "An Integrated Framework on the Sustainability of SMEs," Sustainability, MDPI, vol. 11(21), pages 1-22, October.
    8. Kreps, David M, 1997. "Intrinsic Motivation and Extrinsic Incentives," American Economic Review, American Economic Association, vol. 87(2), pages 359-364, May.
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