IDEAS home Printed from https://ideas.repec.org/a/wly/sustdv/v32y2024i6p7262-7277.html
   My bibliography  Save this article

The (de)motives for using food waste reduction apps among hospitality providers

Author

Listed:
  • Belén Derqui
  • Viachaslau Filimonau

Abstract

Digital technology can aid in redistributing surplus meals in hospitality organisations, but little is known about the (de)motives for its use among industry professionals. Yet, a better understanding of these (de)motives can facilitate a more tailored design of technological solutions for sustainability purposes. This study examines managerial perceptions of Too Good To Go, a world's leading app for surplus food redistribution, according to the number of downloads and reviews in both Google Play and iPhone App Store. By applying qualitative methods, through in‐depth, semi‐structured interviews among foodservice providers in Barcelona, Spain (n = 42), the study showcases economic motives as a prime driver of this technology's adoption while environmental motives play a secondary role. Low awareness of food waste generation, a lack of technological expertise, and limited resources represent the main demotives. To facilitate surplus food redistribution, technological solutions should be simplified and enhanced with other functions, such as delivery. The economic benefits of technology use should be emphasised, while making a conscious effort to enhance food waste awareness among industry professionals.

Suggested Citation

  • Belén Derqui & Viachaslau Filimonau, 2024. "The (de)motives for using food waste reduction apps among hospitality providers," Sustainable Development, John Wiley & Sons, Ltd., vol. 32(6), pages 7262-7277, December.
    • Handle: RePEc:wly:sustdv:v:32:y:2024:i:6:p:7262-7277
    DOI: 10.1002/sd.3070
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/sd.3070
    Download Restriction: no
    File URL: https://libkey.io/10.1002/sd.3070?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Michelini, Laura & Principato, Ludovica & Iasevoli, Gennaro, 2018. "Understanding Food Sharing Models to Tackle Sustainability Challenges," Ecological Economics, Elsevier, vol. 145(C), pages 205-217.
    2. Bajželj, Bojana & Quested, Thomas E. & Röös, Elin & Swannell, Richard P.J., 2020. "The role of reducing food waste for resilient food systems," Ecosystem Services, Elsevier, vol. 45(C).
    3. Aleksander Buczacki & Bartłomiej Gładysz & Erika Palmer, 2021. "HoReCa Food Waste and Sustainable Development Goals—A Systemic View," Sustainability, MDPI, vol. 13(10), pages 1-16, May.
    4. Ram Narayan & Anita Gehlot & Rajesh Singh & Shaik Vaseem Akram & Neeraj Priyadarshi & Bhekisipho Twala, 2022. "Hospitality Feedback System 4.0: Digitalization of Feedback System with Integration of Industry 4.0 Enabling Technologies," Sustainability, MDPI, vol. 14(19), pages 1-18, September.
    5. Ludovica Principato & Alessio Leo & Giovanni Mattia & Carlo Alberto Pratesi, 2021. "The next step in sustainable dining: the restaurant food waste map for the management of food waste," Italian Journal of Marketing, Springer, vol. 2021(3), pages 189-207, September.
    6. repec:eme:mrn000:01409170210782990 is not listed on IDEAS
    7. Papargyropoulou, Effie & Fearnyough, Kate & Spring, Charlotte & Antal, Lucy, 2022. "The future of surplus food redistribution in the UK: Reimagining a ‘win-win’ scenario," Food Policy, Elsevier, vol. 108(C).
    8. Malla Mattila & Nina Mesiranta & Anna Heikkinen, 2020. "Platform-based sustainable business models: reducing food waste in food services," International Journal of Entrepreneurship and Innovation Management, Inderscience Enterprises Ltd, vol. 24(4/5), pages 249-265.
    9. Ludovica Principato & Stefano Marchetti & Marco Barbanera & Luca Ruini & Leonardo Capoccia & Camilla Comis & Luca Secondi, 2023. "Introducing digital tools for sustainable food supply management: Tackling food loss and waste in industrial canteens," Journal of Industrial Ecology, Yale University, vol. 27(4), pages 1060-1075, August.
    10. Fuentes, Christian & Cegrell, Olivia & Vesterinen, Josefine, 2021. "Digitally enabling sustainable food shopping: App glitches, practice conflicts, and digital failure," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    11. Ramon Palau-Saumell & Santiago Forgas-Coll & Javier Sánchez-García & Emilio Robres, 2019. "User Acceptance of Mobile Apps for Restaurants: An Expanded and Extended UTAUT-2," Sustainability, MDPI, vol. 11(4), pages 1-24, February.
    12. Konstantinos Demestichas & Emmanouil Daskalakis, 2020. "Information and Communication Technology Solutions for the Circular Economy," Sustainability, MDPI, vol. 12(18), pages 1-19, September.
    13. Lew, Susan & Tan, Garry Wei-Han & Loh, Xiu-Ming & Hew, Jun-Jie & Ooi, Keng-Boon, 2020. "The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model," Technology in Society, Elsevier, vol. 63(C).
    14. Mazzucchelli, Alice & Gurioli, Martina & Graziano, Domenico & Quacquarelli, Barbara & Aouina-Mejri, Chiraz, 2021. "How to fight against food waste in the digital era: Key factors for a successful food sharing platform," Journal of Business Research, Elsevier, vol. 124(C), pages 47-58.
    15. Wenjuan Mu & Gert Spaargaren & Alfons Oude Lansink, 2019. "Mobile Apps for Green Food Practices and the Role for Consumers: A Case Study on Dining Out Practices with Chinese and Dutch Young Consumers," Sustainability, MDPI, vol. 11(5), pages 1-19, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Charoenchai Agmapisarn & Prapakorn Seetha & Pipatpong Fakfare, 2025. "Optimizing Surplus Food Redistribution: Leveraging Digital Platforms to Advance Sustainable Consumption," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(3), pages 3831-3846, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mariarosaria Lombardi & Marco Costantino, 2021. "A Hierarchical Pyramid for Food Waste Based on a Social Innovation Perspective," Sustainability, MDPI, vol. 13(9), pages 1-16, April.
    2. Praveen Puram & Soumya Roy & Anand Gurumurthy, 2025. "Understanding the challenges affecting food-sharing apps’ usage: insights using a text-mining and interpretable machine learning approach," Annals of Operations Research, Springer, vol. 347(2), pages 843-865, April.
    3. Ying-Jiun Hsieh & Shu-Min Yang Lin & Lan-Ying Huang, 2021. "Sharing Leftover Food with Strangers via Social Media: A Value Perspective Based on Beliefs-Values-Behavior Framework," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
    4. Ranjbari, Meisam & Shams Esfandabadi, Zahra & Siebers, Peer-Olaf & Pisano, Paola & Quatraro, Francesco, 2024. "Digitally enabled food sharing platforms towards effective waste management in a circular economy: A system dynamics simulation model," Technovation, Elsevier, vol. 130(C).
    5. Kyung Hwa Seo & Jee Hye Lee, 2021. "The Emergence of Service Robots at Restaurants: Integrating Trust, Perceived Risk, and Satisfaction," Sustainability, MDPI, vol. 13(8), pages 1-16, April.
    6. Magno, Francesca & Cassia, Fabio, 2024. "Predicting restaurants’ surplus food platform continuance: Insights from the combined use of PLS-SEM and NCA and predictive model comparisons," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    7. Kirmani, Mohd Danish & Fatah Uddin, S.M. & Sadiq, Muhammad Ahsan & Ahmad, Asad & Haque, Md Asadul, 2023. "Food-leftover sharing intentions of consumers: An extension of the theory of planned behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    8. Marcin Wyskwarski & Anna Musioł-Urbańczyk & Barbara Sorychta-Wojsczyk & Dariusz Zdonek, 2025. "Understanding User Perceptions of Food-Related Applications: Insights from Topic Modeling on Food Waste Reduction and Sustainability," Sustainability, MDPI, vol. 17(10), pages 1-27, May.
    9. Hassanudin Mohd Thas Thaker & Niviethan Rao Subramaniam & Abdul Qoyum & Hafezali Iqbal Hussain, 2023. "Cashless society, e‐wallets and continuous adoption," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 28(3), pages 3349-3369, July.
    10. Alice Marie Yamabe-Ledoux & Osamu Saito & Keiko Hori, 2023. "Exploring the Opportunities and Challenges of ICT-Mediated Food Sharing in Japan," Sustainability, MDPI, vol. 15(5), pages 1-23, March.
    11. Bosisio, Jessica & Zamparo, Gioele & Mazzucchelli, Alice & Chierici, Roberto & Mason, Michela Cesarina, 2024. "Beyond economic convenience: Unveiling the motives for engaging in food sharing initiatives," Technovation, Elsevier, vol. 138(C).
    12. Peter Mantello & Manh-Tung Ho & Minh-Hoang Nguyen & Quan-Hoang Vuong, 2023. "Machines that feel: behavioral determinants of attitude towards affect recognition technology—upgrading technology acceptance theory with the mindsponge model," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-16, December.
    13. Arun T. M. & Puneet Kaur & Alberto Ferraris & Amandeep Dhir, 2021. "What motivates the adoption of green restaurant products and services? A systematic review and future research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 30(4), pages 2224-2240, May.
    14. Wang, Guoqiang & Tan, Garry Wei-Han & Yuan, Yunpeng & Ooi, Keng-Boon & Dwivedi, Yogesh K., 2022. "Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    15. Azzurra Annunziata & Massimiliano Agovino & Aniello Ferraro & Angela Mariani, 2020. "Household Food Waste: A Case Study in Southern Italy," Sustainability, MDPI, vol. 12(4), pages 1-13, February.
    16. Qinglan Liu & Longjian Yang & Miying Yang, 2021. "Digitalisation for Water Sustainability: Barriers to Implementing Circular Economy in Smart Water Management," Sustainability, MDPI, vol. 13(21), pages 1-28, October.
    17. Subhodeep Mukherjee & Manish Mohan Baral & Chittipaka Venkataiah & Surya Kant Pal & Ramji Nagariya, 2021. "Service robots are an option for contactless services due to the COVID-19 pandemic in the hotels," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 48(4), pages 445-460, December.
    18. Yu, Mengting & Principato, Ludovica & Formentini, Marco & Mattia, Giovanni & Cicatiello, Clara & Capoccia, Leonardo & Secondi, Luca, 2024. "Unlocking the potential of surplus food: A blockchain approach to enhance equitable distribution and address food insecurity in Italy," Socio-Economic Planning Sciences, Elsevier, vol. 93(C).
    19. Weronika Ceynowa & Adam Przybyłowski & Piotr Wojtasik & Łukasz Ciskowski, 2024. "Digitalization and Sustainability of Supply Chains: Assessing the Potential of the DYLLI Application in the Hotel, Restaurant, and Catering Industry," Sustainability, MDPI, vol. 16(23), pages 1-20, November.
    20. Muhammad Ali & Syed Ali Raza & Faiza Hakim & Chin-Hong Puah & Lee Yen Chaw, 2024. "An integrated framework for mobile payment in Pakistan: drivers, barriers, and facilitators of usage behavior," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(2), pages 257-275, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:sustdv:v:32:y:2024:i:6:p:7262-7277. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://onlinelibrary.wiley.com/journal/10.1002/(ISSN)1099-1719 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.