Influencing Factors of Employee Turnover Based on the Random Forest and DEMATEL Method: Evidence from the Qinghai Electric Power Company in China

Under the background of the deepening reform of China’s electric power industry, how to make use of existing resources, keep existing employees, and identify and distinguish the influencing factors of turnover have become major problems faced by companies. At the same time, the identification of influencing factors also provides a reference for relevant enterprises to do a good job in talent reserve and recruitment. The influencing factors of employee turnover are numerous and interrelated. Identifying and distinguishing the influencing factors are the focus of academic research. Meanwhile, it provides a reference for relevant enterprises to do an excellent job in personnel reserve and recruitment. Aiming at the limitation of constructing a direct matrix based on experts’ scoring method in the traditional DEMATEL model, a model combining random forest and DEMATEL is proposed, applied to identify the influencing factors of employee turnover in electric power enterprises in Qinghai Province. Based on the employee turnover data set of Qinghai Electric Power Company from 2012 to 2020, the empirical analysis is conducted to analyze the influencing factors of employee turnover from two perspectives of the degree of centrality and the degree of causal. The research results show that marital status, household registration, political status, type of job, and the location of the work unit are the key influencing factors, providing a theoretical basis for the early warning of employee turnover and confirming the feasibility of the random forest‐DEMATEL method proposed by us.