IDEAS home Printed from https://ideas.repec.org/a/sae/ausman/v48y2023i4p801-843.html
   My bibliography  Save this article

Digital transformation enablers in high-tech and low-tech companies: A comparative analysis

Author

Listed:
  • Titov Sergei
  • Trachuk Arkady
  • Linder Natalya

    (Financial University under the Government of the Russian Federation, Moscow, Russia)

  • RD Pathak

    (The University of the South Pacific, Suva, Fiji)

  • Danny Samson

    (The University of Melbourne, Melbourne, VIC, Australia)

  • Zafar Husain

    (College of Business, Al Ain University, Al Ain, United Arab Emirates)

  • S Sushil

    (Indian Institute of Technology, Delhi, India)

Abstract

Digital transformation (DT) is a complex, socio-technical, strategic, and often radical change influenced by various aspects, among which non-technological, organizational factors play significant roles. The literature on DT enablers suggests sensitivity to the organizational context, especially to the technology intensity of companies. This article analyzes the variations in non-technological DT enablers in high-tech and low-tech manufacturing companies. Through a systematic literature review, using coding techniques and cluster analysis, we created 20 aggregated enabler categories. With the Decision Making Trial and Evaluation Laboratory (DEMATEL) method, clustered DT enablers in high-tech and low-tech companies were compared. High-tech companies enable DT with the factors related primarily to organizational flexibility and dynamism. In contrast, low-tech firms propel DT with the enablers connected to more stable, traditional, managerial practices. JEL Classification: 031 and 032

Suggested Citation

  • Titov Sergei & Trachuk Arkady & Linder Natalya & RD Pathak & Danny Samson & Zafar Husain & S Sushil, 2023. "Digital transformation enablers in high-tech and low-tech companies: A comparative analysis," Australian Journal of Management, Australian School of Business, vol. 48(4), pages 801-843, November.
    • Handle: RePEc:sae:ausman:v:48:y:2023:i:4:p:801-843
    DOI: 10.1177/03128962231157102
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/03128962231157102
    Download Restriction: no
    File URL: https://libkey.io/10.1177/03128962231157102?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Swen Nadkarni & Reinhard Prügl, 2021. "Digital transformation: a review, synthesis and opportunities for future research," Management Review Quarterly, Springer, vol. 71(2), pages 233-341, April.
    2. Srikanta Acharya, 2019. "Beyond Learning Outcomes: Impact of Organizational Flexibility on Strategic Performance Measures of Commercial E-Learning Providers," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(1), pages 31-41, March.
    3. Prakash Agrawal & Rakesh Narain, 2021. "Analysis of enablers for the digitalization of supply chain using an interpretive structural modelling approach," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 72(2), pages 410-439, July.
    4. Brock, Guy & Pihur, Vasyl & Datta, Susmita & Datta, Somnath, 2008. "clValid: An R Package for Cluster Validation," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 25(i04).
    5. Prakash Agrawal & Rakesh Narain, 2021. "Analysis of enablers for the digitalization of supply chain using an interpretive structural modelling approach," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 72(2), pages 410-439, July.
    6. Jonas Soluk & Nadine Kammerlander, 2021. "Digital transformation in family-owned Mittelstand firms: A dynamic capabilities perspective," European Journal of Information Systems, Taylor & Francis Journals, vol. 30(6), pages 676-711, November.
    7. Jafari-Sadeghi, Vahid & Amoozad Mahdiraji, Hannan & Busso, Donatella & Yahiaoui, Dorra, 2022. "Towards agility in international high-tech SMEs: Exploring key drivers and main outcomes of dynamic capabilities," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    8. Steffen Roth, 2019. "The open theory and its enemy: Implicit moralisation as epistemological obstacle for general systems theory," Systems Research and Behavioral Science, Wiley Blackwell, vol. 36(3), pages 281-288, May.
    9. Srijit Krishnan & Sumit Gupta & Mathiyazhagan Kaliyan & Vikas Kumar & Jose Arturo Garza-Reyes, 2021. "Assessing the key enablers for Industry 4.0 adoption using MICMAC analysis: a case study," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 70(5), pages 1049-1071, March.
    10. Iva Vuksanović Herceg & Vukašin Kuč & Veljko M. Mijušković & Tomislav Herceg, 2020. "Challenges and Driving Forces for Industry 4.0 Implementation," Sustainability, MDPI, vol. 12(10), pages 1-22, May.
    11. Kęstutis Peleckis, 2021. "Application of the DEMATEL Model for Assessing IT Sector’s Sustainability," Sustainability, MDPI, vol. 13(24), pages 1-14, December.
    12. Roman Teichert, 2019. "Digital Transformation Maturity: A Systematic Review of Literature," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 67(6), pages 1673-1687.
    13. André Hanelt & René Bohnsack & David Marz & Cláudia Antunes Marante, 2021. "A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change," Journal of Management Studies, Wiley Blackwell, vol. 58(5), pages 1159-1197, July.
    14. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
    15. Stuart Evans & Homa Bahrami, 2020. "Super-Flexibility in Practice: Insights from a Crisis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 207-214, September.
    16. Chen, Hansong & Tian, Zhen, 2022. "Environmental uncertainty, resource orchestration and digital transformation: A fuzzy-set QCA approach," Journal of Business Research, Elsevier, vol. 139(C), pages 184-193.
    17. Eduardo Machado & Luiz Felipe Scavarda & Rodrigo Goyannes Gusmão Caiado & Antonio Márcio Tavares Thomé, 2021. "Barriers and Enablers for the Integration of Industry 4.0 and Sustainability in Supply Chains of MSMEs," Sustainability, MDPI, vol. 13(21), pages 1-31, October.
    18. Alexey Borovkov & Oleg Rozhdestvenskiy & Elizaveta Pavlova & Alexey Glazunov & Konstantin Savichev, 2021. "Key Barriers of Digital Transformation of the High-Technology Manufacturing: An Evaluation Method," Sustainability, MDPI, vol. 13(20), pages 1-13, October.
    19. Sebastian Firk & André Hanelt & Jana Oehmichen & Michael Wolff, 2021. "Chief Digital Officers: An Analysis of the Presence of a Centralized Digital Transformation Role," Journal of Management Studies, Wiley Blackwell, vol. 58(7), pages 1800-1831, November.
    20. Alexandra Amy Boeing & Karina Jorristma & Mark A Griffin & Sharon K Parker, 2020. "Surfacing the social factors early: A sociotechnical approach to the design of a future submarine," Australian Journal of Management, Australian School of Business, vol. 45(3), pages 527-545, August.
    21. Porfírio, José António & Carrilho, Tiago & Felício, José Augusto & Jardim, Jacinto, 2021. "Leadership characteristics and digital transformation," Journal of Business Research, Elsevier, vol. 124(C), pages 610-619.
    22. Fernando Galindo-Rueda & Fabien Verger, 2016. "OECD Taxonomy of Economic Activities Based on R&D Intensity," OECD Science, Technology and Industry Working Papers 2016/4, OECD Publishing.
    23. Ke Wang & Yafei Zhao & Rajan Kumar Gangadhari & Zhixing Li, 2021. "Analyzing the Adoption Challenges of the Internet of Things (IoT) and Artificial Intelligence (AI) for Smart Cities in China," Sustainability, MDPI, vol. 13(19), pages 1-35, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Annosi, Maria Carmela & Capo, Francesca & Appio, Francesco Paolo & Bedetti, Ivan, 2023. "Unveiling micro-foundations of digital transformation: Cognitive models, routines, and organizational structures in agri-food SMEs," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    2. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    3. Fatih Gurcan & Gizem Dilan Boztas & Gonca Gokce Menekse Dalveren & Mohammad Derawi, 2023. "Digital Transformation Strategies, Practices, and Trends: A Large-Scale Retrospective Study Based on Machine Learning," Sustainability, MDPI, vol. 15(9), pages 1-23, May.
    4. Piepponen, Amanda & Ritala, Paavo & Keränen, Joona & Maijanen, Päivi, 2022. "Digital transformation of the value proposition: A single case study in the media industry," Journal of Business Research, Elsevier, vol. 150(C), pages 311-325.
    5. Weber, Ellen & Büttgen, Marion & Bartsch, Silke, 2022. "How to take employees on the digital transformation journey: An experimental study on complementary leadership behaviors in managing organizational change," Journal of Business Research, Elsevier, vol. 143(C), pages 225-238.
    6. Vuchkovski, Davor & Zalaznik, Maja & Mitręga, Maciej & Pfajfar, Gregor, 2023. "A look at the future of work: The digital transformation of teams from conventional to virtual," Journal of Business Research, Elsevier, vol. 163(C).
    7. Pinto, Marcelo Rezende & Salume, Paula Karina & Barbosa, Marcelo Werneck & de Sousa, Paulo Renato, 2023. "The path to digital maturity: A cluster analysis of the retail industry in an emerging economy," Technology in Society, Elsevier, vol. 72(C).
    8. Zhu, Xiumei & Li, Yue, 2023. "The use of data-driven insight in ambidextrous digital transformation: How do resource orchestration, organizational strategic decision-making, and organizational agility matter?," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    9. Levent Gun & Salih Zeki Imamoglu & Hulya Turkcan & Huseyin Ince, 2024. "Effect of Digital Transformation on Firm Performance in the Uncertain Environment: Transformational Leadership and Employee Self-Efficacy as Antecedents of Digital Transformation," Sustainability, MDPI, vol. 16(3), pages 1-17, January.
    10. AlNuaimi, Bader K. & Kumar Singh, Sanjay & Ren, Shuang & Budhwar, Pawan & Vorobyev, Dmitriy, 2022. "Mastering digital transformation: The nexus between leadership, agility, and digital strategy," Journal of Business Research, Elsevier, vol. 145(C), pages 636-648.
    11. Di Ye & Bin Xu & Bingling Wei & Linlin Zheng & Yenchun Jim Wu, 2024. "Employee work engagement in the digital transformation of enterprises: a fuzzy-set qualitative comparative analysis," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
    12. Huang, Heshu & Wang, Caiting & Wang, Liukai & Yarovaya, Larisa, 2023. "Corporate digital transformation and idiosyncratic risk: Based on corporate governance perspective," Emerging Markets Review, Elsevier, vol. 56(C).
    13. Mishra, Deepa Bhatt & Haider, Imran & Gunasekaran, Angappa & Sakib, Md. Nazmus & Malik, Nishtha & Rana, Nripendra P., 2023. "“Better together”: Right blend of business strategy and digital transformation strategies," International Journal of Production Economics, Elsevier, vol. 266(C).
    14. Bhandari, Krishna Raj & Zámborský, Peter & Ranta, Mikko & Salo, Jari, 2023. "Digitalization, internationalization, and firm performance: A resource-orchestration perspective on new OLI advantages," International Business Review, Elsevier, vol. 32(4).
    15. Fernandez-Vidal, Jorge & Antonio Perotti, Francesco & Gonzalez, Reyes & Gasco, Jose, 2022. "Managing digital transformation: The view from the top," Journal of Business Research, Elsevier, vol. 152(C), pages 29-41.
    16. Hanisch, Marvin & Goldsby, Curtis M. & Fabian, Nicolai E. & Oehmichen, Jana, 2023. "Digital governance: A conceptual framework and research agenda," Journal of Business Research, Elsevier, vol. 162(C).
    17. Liu, Zixu & Zhou, Jianghua & Li, Jizhen, 2023. "How do family firms respond strategically to the digital transformation trend: Disclosing symbolic cues or making substantive changes?," Journal of Business Research, Elsevier, vol. 155(PA).
    18. Jinqiu He & Huiwen Su, 2022. "Digital Transformation and Green Innovation of Chinese Firms: The Moderating Role of Regulatory Pressure and International Opportunities," IJERPH, MDPI, vol. 19(20), pages 1-21, October.
    19. Markus Menz & Sven Kunisch & Julian Birkinshaw & David J. Collis & Nicolai J. Foss & Robert E. Hoskisson & John E. Prescott, 2021. "Corporate Strategy and the Theory of the Firm in the Digital Age," Journal of Management Studies, Wiley Blackwell, vol. 58(7), pages 1695-1720, November.
    20. Deist, Maximilian K. & McDowell, William C. & Bouncken, Ricarda B., 2023. "Digital units and digital innovation: Balancing fluidity and stability for the Creation, Conversion, and Dissemination of sticky knowledge," Journal of Business Research, Elsevier, vol. 161(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ausman:v:48:y:2023:i:4:p:801-843. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.agsm.edu.au .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.