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Building legitimacy and trust between a mining company and a community to earn social license to operate: A Peruvian case study

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  • Cesar Saenz

Abstract

The purpose of this paper is to understand how a mining company earns social license to operate (SLO) by taking action to gain legitimacy and build trust by presenting a comparative case study analysis of two mining operations in Peru. The analysis was qualitative in nature and was complemented by insights gleaned from supplementary interviews with key informants and the emerging literature on SLO, legitimacy, and trust. The findings revealed a model with a total of five components to earn SLO—three for legitimacy (pragmatic, moral, and cognitive legitimacy) and two for trust (decision‐maker factors and situational factors).

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  • Cesar Saenz, 2019. "Building legitimacy and trust between a mining company and a community to earn social license to operate: A Peruvian case study," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(2), pages 296-306, March.
    • Handle: RePEc:wly:corsem:v:26:y:2019:i:2:p:296-306
    DOI: 10.1002/csr.1679
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    9. Cesar Saenz, 2018. "The Context in Mining Projects Influences the Corporate Social Responsibility Strategy to Earn a Social Licence to Operate: A Case Study in Peru," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(4), pages 554-564, July.
    10. Anna Katharina Provasnek & Anton Sentic & Erwin Schmid, 2017. "Integrating Eco‐Innovations and Stakeholder Engagement for Sustainable Development and a Social License to Operate," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(3), pages 173-185, May.
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    1. Alicia Blanco-González & Francisco Díez-Martín & Giorgia Miotto, 2023. "Achieving Legitimacy Through Gender Equality Policies," SAGE Open, , vol. 13(2), pages 21582440231, May.
    2. Stuart, Alice & Bond, Alan & Franco, Aldina M.A. & Baker, Julia & Gerrard, Chris & Danino, Vittoria & Jones, Kylie, 2023. "Conceptualising social licence to operate," Resources Policy, Elsevier, vol. 85(PA).
    3. Maura Campra & Paolo Esposito & Valerio Brescia, 2023. "Corporate social responsibility and technological perspectives in healthcare: An exploratory analysis of the evolution of the anti‐corruption system through multiple case studies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(6), pages 2816-2829, November.
    4. Alina Benyaminova & Martin Mathews & Paul Langley & Alison Rieple, 2019. "The impact of changes in stakeholder salience on corporate social responsibility activities in Russian energy firms: A contribution to the divergence/convergence debate," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1222-1234, November.
    5. Haslam, Paul Alexander, 2021. "The micro-politics of corporate responsibility: How companies shape protest in communities affected by mining," World Development, Elsevier, vol. 139(C).

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