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Adoption of ISO 9000 quality assurance standards by South African agribusiness firms

Author

Listed:
  • Christopher R. Turner

    (School of Agricultural Sciences and Agribusiness, University of Natal, Pietermaritzburg, South Africa)

  • Gerald F. Ortmann

    (School of Agricultural Sciences and Agribusiness, University of Natal, Pietermaritzburg, South Africa)

  • Michael C. Lyne

    (School of Agricultural Sciences and Agribusiness, University of Natal, Pietermaritzburg, South Africa)

Abstract

A postal survey was conducted in 1998 among 92 South African agribusiness firms to establish the extent of adoption of the ISO 9000 quality assurance standards, reasons for certification, and the costs and benefits of adopting these standards. Almost 36% of respondent firms were ISO 9000 certified. The desire to improve customer service, a basis for quality improvement, and the need to improve operational efficiency (reduce wastage) were the most important factors influencing certification. Respondents reported financial, managerial, and production benefits following certification. Two-group and three-group discriminant analyses were performed. Results revealed that ISO 9000 certified firms tended to be larger, established firms with parent company affiliation, manufacturing products derived from agricultural output and exporting to developed countries. Most non-ISO 9000 certified firms had adopted an alternative quality assurance system. The most important variable distinguishing ISO 9000 adopters from adopters of alternative quality assurance systems was turnover (firm size). [Econ-Lit citations: L100, L150, L200] © 2000 John Wiley & Sons, Inc.

Suggested Citation

  • Christopher R. Turner & Gerald F. Ortmann & Michael C. Lyne, 2000. "Adoption of ISO 9000 quality assurance standards by South African agribusiness firms," Agribusiness, John Wiley & Sons, Ltd., vol. 16(3), pages 295-307.
  • Handle: RePEc:wly:agribz:v:16:y:2000:i:3:p:295-307
    DOI: 10.1002/1520-6297(200022)16:3<295::AID-AGR3>3.0.CO;2-P
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    Cited by:

    1. Mulu Gebreeyesus, 2015. "Firm adoption of international standards: evidence from the Ethiopian floriculture sector," Agricultural Economics, International Association of Agricultural Economists, vol. 46(S1), pages 139-155, November.
    2. Micheline Goedhuys & Pierre Mohnen, 2017. "Management Standard Certification and Firm productivity: Micro-evidence from Africa," Journal of African Development, African Finance and Economic Association, vol. 19(1), pages 61-83.
    3. Herzfeld, Thomas & Drescher, Larissa S. & Grebitus, Carola, 2011. "Cross-national adoption of private food quality standards," EconStor Open Access Articles, ZBW - German National Library of Economics, pages 401-411.
    4. Tuba Pekkirbizli & Mohamad Isam Almadani & Ludwig Theuvsen, 2015. "Food safety and quality assurance systems in Turkish agribusiness: an empirical analysis of determinants of adoption," ECONOMIA AGRO-ALIMENTARE, FrancoAngeli Editore, vol. 17(3), pages 31-55.
    5. J. Luis Guasch & Jean-Louis Racine & Isabel Sánchez & Makhtar Diop, 2007. "Quality Systems and Standards for a Competitive Edge," World Bank Publications, The World Bank, number 6768.
    6. Henson, Spencer J. & Sparling, David & Herath, Deepananda P.B. & Dessureault, Simon, 2005. "Traceability in the Canadian Dairy Processing Sector," Economic and Market Information 55303, Agriculture and Agri-Food Canada.
    7. Emmanuel K. Yiridoe & J. Stephen Clark & Geb E. Marett & Robert Gordon & Peter Duinker, 2003. "ISO 14001 EMS standard registration decisions among Canadian organizations," Agribusiness, John Wiley & Sons, Ltd., vol. 19(4), pages 439-457.
    8. Darroch, Mark A.G., 2010. "South African Farmers’ Perceptions of the Benefits and Costs of Complying with EUREPGAP to Export Fresh Citrus to the European Union (EU)," 2010 AAAE Third Conference/AEASA 48th Conference, September 19-23, 2010, Cape Town, South Africa 96437, African Association of Agricultural Economists (AAAE);Agricultural Economics Association of South Africa (AEASA).

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