IDEAS home Printed from https://ideas.repec.org/a/tec/eximia/v3y2021i1p1-8.html
   My bibliography  Save this article

Organizational culture, organizational learning and performance of firms

Author

Listed:
  • Peter Kiboi Ngugi

    (Business Development Department, Kenya Utalii College, P. O. Box 31052-00600, Nairobi)

  • Joyce Komen

    (HOD Management Science Moi University, P.O Box, 3900-30100, Eldoret)

  • Michael Korir

    (Director Quality Assurance Moi University P.O Box, 3900-30100, Eldoret)

Abstract

Organizational culture has been identified as an effective factor that determines how things get done in an organization. It is intangible, provides direction and aligns to the business vision and mission, helping decision making, prioritizing activities and defining accountability thus becoming the most important word in the business boardroom. Organizational learning is the process of creating, retaining, and transferring knowledge within an organization and an organization improves over time as it gains experience. From this experience, an organization is able to create knowledge. Organizational learning capability is important to develop other capabilities. A learning organization is the term given to an organization or a firm that facilitates the learning of its members and continuously transforms itself. A firm need to accumulate past experience and transform individual knowledge into organizational knowledge and then with the aid of continuous learning the firm should develop competence required to adopt to environmental changes. Organizational performance comprises the actual output of results of an organization as measured against its intended outputs. Listed commercial organizations at the stock exchange trade for profits and performance indicates level of profitability. Organizational learning as a dynamic capability helps organizations in coordinating internal and external information to sustain their knowledge management systems and gain competitive advantage. Cultural values then impact what might be expected actions moderating performance of these organizations. Despite the value of these interactions, in business, there are few empirical studies that have tested the underlying assumptions of the influence of culture on the dynamic capability organizational learning. The aim of this study was to determine the moderating effect of organizational culture on the relationship between dynamic capability organizational learning, on organizational performance in commercial organizations listed in Nairobi securities exchange. A cross sectional research design was adopted, where the target population of the sixty-seven listed companies was to be focused making it a census survey. Data was collected using a 5 Likert -scale questionnaire, data was analyzed using descriptive and inferential statistics using multiple linear regression. The study indicated that organizational learning capability had a statistically significant influence on organizational performance (_=0.348, p=.000). Organizational culture had a moderating effect on the relationship between organizational learning capability and performance (_R2=0.069, p=.000). It is therefore recommended that organizational learning while important in managerial activities had an inverse relationship with organizational performance but the results were not significant, while entrepreneurial culture should be enhanced.

Suggested Citation

  • Peter Kiboi Ngugi & Joyce Komen & Michael Korir, 2021. "Organizational culture, organizational learning and performance of firms," Eximia Journal, Plus Communication Consulting SRL, vol. 3(1), pages 1-8, December.
  • Handle: RePEc:tec:eximia:v:3:y:2021:i:1:p:1-8
    as

    Download full text from publisher

    File URL: https://eximiajournal.com/index.php/eximia/article/view/74/33
    Download Restriction: no

    File URL: https://eximiajournal.com/index.php/eximia/article/view/74
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zheng, Wei & Yang, Baiyin & McLean, Gary N., 2010. "Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management," Journal of Business Research, Elsevier, vol. 63(7), pages 763-771, July.
    2. Gregory, Brian T. & Harris, Stanley G. & Armenakis, Achilles A. & Shook, Christopher L., 2009. "Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes," Journal of Business Research, Elsevier, vol. 62(7), pages 673-679, July.
    3. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    4. Lazonick, William & Teece, David J. (ed.), 2012. "Management Innovation: Essays in the Spirit of Alfred D. Chandler, Jr," OUP Catalogue, Oxford University Press, number 9780199695683, Decembrie.
    5. Michael J. Tippins & Ravipreet S. Sohi, 2003. "IT competency and firm performance: is organizational learning a missing link?," Strategic Management Journal, Wiley Blackwell, vol. 24(8), pages 745-761, August.
    6. Yilmaz, Cengiz & Ergun, Ercan, 2008. "Organizational culture and firm effectiveness: An examination of relative effects of culture traits and the balanced culture hypothesis in an emerging economy," Journal of World Business, Elsevier, vol. 43(3), pages 290-306, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Singh, Shiwangi & Sharma, Meenakshi & Dhir, Sanjay, 2021. "Modeling the effects of digital transformation in Indian manufacturing industry," Technology in Society, Elsevier, vol. 67(C).
    2. Javanmardi Kashan, Alireza & Wiewiora, Anna & Mohannak, Kavoos, 2021. "Unpacking organisational culture for innovation in Australian mining industry," Resources Policy, Elsevier, vol. 73(C).
    3. Limaj, Everist & Bernroider, Edward W.N., 2019. "The roles of absorptive capacity and cultural balance for exploratory and exploitative innovation in SMEs," Journal of Business Research, Elsevier, vol. 94(C), pages 137-153.
    4. Yong-Sun Chang & Jian Hui Guo & Joel M. Evans, 2023. "Flexible but stable: the mediated influence of an organization’s culture on performance," Asian Business & Management, Palgrave Macmillan, vol. 22(1), pages 463-492, February.
    5. A. E. Rodríguez Salazar & M. A. Domínguez-Crespo & A. M. Torres-Huerta & A. I. Licona-Aguilar & A. Nivón-Pellón & V. N. Orta-Guzmán, 2021. "Analysis of the Dynamical Capabilities into the Public Research Institutes to Their Strategic Decision-Making," Sustainability, MDPI, vol. 13(12), pages 1-22, June.
    6. Arnett, Dennis B. & Sandvik, Izabela L. & Sandvik, Kåre, 2018. "Two paths to organizational effectiveness – Product advantage and life-cycle flexibility," Journal of Business Research, Elsevier, vol. 84(C), pages 285-292.
    7. Martínez-Caro, Eva & Cegarra-Navarro, Juan Gabriel & Alfonso-Ruiz, Francisco Javier, 2020. "Digital technologies and firm performance: The role of digital organisational culture," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    8. Siddharth Gaurav Majhi & Ambuj Anand & Arindam Mukherjee & Nripendra P. Rana, 2022. "The Optimal Configuration of IT-Enabled Dynamic Capabilities in a firm’s Capabilities Portfolio: a Strategic Alignment Perspective," Information Systems Frontiers, Springer, vol. 24(5), pages 1435-1450, October.
    9. Verdu-Jover, Antonio J. & Alos-Simo, Lirios & Gomez-Gras, Jose-Maria, 2018. "Adaptive culture and product/service innovation outcomes," European Management Journal, Elsevier, vol. 36(3), pages 330-340.
    10. Jiménez-Jiménez, Daniel & Sanz-Valle, Raquel, 2011. "Innovation, organizational learning, and performance," Journal of Business Research, Elsevier, vol. 64(4), pages 408-417, April.
    11. Ismael Barros-Contreras & Jesús Manuel Palma-Ruiz & Angel Torres-Toukoumidis, 2021. "Organizational Capabilities for Family Firm Sustainability: The Role of Knowledge Accumulation and Family Essence," Sustainability, MDPI, vol. 13(10), pages 1-17, May.
    12. Bianchi, Constanza & Mathews, Shane, 2016. "Internet marketing and export market growth in Chile," Journal of Business Research, Elsevier, vol. 69(2), pages 426-434.
    13. Fakhraddin Maroofi, 2016. "Investigating The Links Between The Distinct Layers Of An Organisation’S Culture And Innovative Behaviours," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-28, October.
    14. Kim, Sung Min & Mahoney, Joseph T., 2008. "Resource Co-specialization, Firm Growth, and Organizational Performance: An Empirical Analysis of Organizational Restructuring and IT Implementations," Working Papers 08-0107, University of Illinois at Urbana-Champaign, College of Business.
    15. Ismael Barros-Contreras & Héctor Pérez-Fernández & Natalia Martín-Cruz & Juan Hernangómez B., 2023. "Can we make family social capital flourish? The moderating role of generational involvement," Journal of Family and Economic Issues, Springer, vol. 44(3), pages 655-673, September.
    16. Luis Enrique Valdez-Juárez & Domingo García-Pérez-de-Lema & Gonzalo Maldonado-Guzmán, 2018. "ICT and KM, Drivers of Innovation and Profitability in SMEs," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-34, March.
    17. Braojos-Gomez, Jessica & Benitez-Amado, Jose & Javier Llorens-Montes, F., 2015. "How do small firms learn to develop a social media competence?," International Journal of Information Management, Elsevier, vol. 35(4), pages 443-458.
    18. Piermichele La Sala & Raffaele Silvestri & Francesco Contò, 2017. "Differentiation strategies for the wine and nursery sector: empirical evidence from an Italy region," Agricultural and Food Economics, Springer;Italian Society of Agricultural Economics (SIDEA), vol. 5(1), pages 1-17, December.
    19. Kimata, Akira & Itakura, Hiroaki, 2021. "Interactions between organizational culture, capability, and performance in the technological aspect of society: Empirical research into the Japanese service industry," Technology in Society, Elsevier, vol. 64(C).
    20. Baker, William E. & Mukherjee, Debmalya & Gattermann Perin, Marcelo, 2022. "Learning orientation and competitive advantage: A critical synthesis and future directions," Journal of Business Research, Elsevier, vol. 144(C), pages 863-873.

    More about this item

    Keywords

    Culture; Organizational learning; Performance;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:tec:eximia:v:3:y:2021:i:1:p:1-8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tanase Tasente (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.