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The Internationalisation of Business Service Firms: A Stages Approach

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  • Joanne Roberts

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  • Joanne Roberts, 1999. "The Internationalisation of Business Service Firms: A Stages Approach," The Service Industries Journal, Taylor & Francis Journals, vol. 19(4), pages 68-88, October.
    • Handle: RePEc:taf:servic:v:19:y:1999:i:4:p:68-88
    DOI: 10.1080/02642069900000045
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    Citations

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    Cited by:

    1. Alexander Eickelpasch & Alexander Vogel, 2010. "Determinants of the export behaviour of German business services companies," The Service Industries Journal, Taylor & Francis Journals, vol. 31(4), pages 513-526, May.
    2. Markus Reihlen & Sascha Albers & Tuulia Kewitz, 2009. "Internationalization as Strategic Change: The Case of Deutsche Treuhand-Gesellschaft," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 20(2), pages 209-233.
    3. Davis, Tim R.V., 2004. "Different service firms, different international strategies," Business Horizons, Elsevier, vol. 47(6), pages 51-59.
    4. David A. Ball & Valerie J. Lindsay & Elizabeth L. Rose, 2008. "Rethinking the paradigm of service internationalisation: Less resource-intensive market entry modes for information-intensive soft services," Management International Review, Springer, vol. 48(4), pages 413-431, April.
    5. Volker Mahnke & Markus Venzin, 2002. "How do digital information good characteristics influence pace and modalities of international market entry?," DRUID Working Papers 02-13, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    6. Taylor, Murray & Jack, R. & Madsen, T. & Alam, M.A., 2021. "The nature of service characteristics and their impact on internationalization: A multiple case study of born global firms," Journal of Business Research, Elsevier, vol. 132(C), pages 517-529.
    7. Anna Lejpras, 2019. "Determinants of export performance: differences between service and manufacturing SMEs," Service Business, Springer;Pan-Pacific Business Association, vol. 13(1), pages 171-198, March.
    8. Klein, Klemens & Albers, Sascha & Allroggen, Florian & Malina, Robert, 2015. "Serving vs. settling: What drives the establishment of low-cost carriers’ foreign bases?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 79(C), pages 17-30.
    9. Bianchi, Constanza & Drennan, Judy, 2012. "Drivers of satisfaction and dissatisfaction for overseas service customers: A critical incident technique approach," Australasian marketing journal, Elsevier, vol. 20(1), pages 97-107.
    10. Peter J. Taylor & Gilda Catalana & David Walker, 2004. "Multiple globalisations: regional, hierarchical and sectoral articulations of global business services through world cities," The Service Industries Journal, Taylor & Francis Journals, vol. 24(3), pages 63-81, May.
    11. Heinz Hollenstein, 2001. "Patterns and Determinants of International Activities: Are SMEs Different?," WIFO Working Papers 155, WIFO.
    12. Riku Laanti & Fred McDougall & Georges Baume, 2009. "How well do Traditional Theories Explain the Internationalisation of Service MNEs from Small and Open Economies? – Case: National Telecommunication Companies," Management International Review, Springer, vol. 49(1), pages 121-144, February.
    13. Jack, Robert & As-Saber, Sharif & Edwards, Ron & Buckley, Peter, 2008. "The role of service embeddedness in the internationalisation process of manufacturing firms," International Business Review, Elsevier, vol. 17(4), pages 442-451, August.
    14. Henk Kox, 2001. "Exposure of the business services industry to international competition," CPB Document 10.rdf, CPB Netherlands Bureau for Economic Policy Analysis.
    15. David Doloreux & Anika Laperrière, 2014. "Internationalisation and innovation in the knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 635-657, December.
    16. Robert Wentrup, 2016. "The online–offline balance: internationalization for Swedish online service providers," Journal of International Entrepreneurship, Springer, vol. 14(4), pages 562-594, December.
    17. Albers, Sascha & Heuermann, Caroline & Koch, Benjamin, 2009. "International market entry strategies of EU and Asia-Pacific low fare airlines," Working Paper Series 106, University of Cologne, Department of Business Policy and Logistics.
    18. Gleich, Wolfgang & Schmeisser, Bjoern & Zschoche, Miriam, 2017. "The influence of competition on international sourcing strategies in the service sector," International Business Review, Elsevier, vol. 26(2), pages 279-287.
    19. Alexander Vogel, 2009. "Exporter Performance in the German Business Services Sector: First Evidence from the Services Statistics Panel," Working Paper Series in Economics 111, University of Lüneburg, Institute of Economics.
    20. Uner, M. Mithat & Cetin, Burak & Cavusgil, S. Tamer, 2020. "On the internationalization of Turkish hospital chains: A dynamic capabilities perspective," International Business Review, Elsevier, vol. 29(3).
    21. Helena Turunen & Niina Nummela, 2017. "Internationalisation at home: The internationalisation of location-bound service SMEs," Journal of International Entrepreneurship, Springer, vol. 15(1), pages 36-54, March.
    22. Denitsa Hazarbassanova Blagoeva & Peter D. Ørberg Jensen & Hemant Merchant, 2020. "Services in International Business Studies: A Replication and Extension of Merchant and Gaur (2008)," Management International Review, Springer, vol. 60(3), pages 427-457, June.

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