Growth, crisis and change in the insurance industry: a retrospect
The insurance industry currently finds itself in a revolutionary situation characterized, in part, by the impact of new direct marketing techniques, facilitated by new technologies; by corporate restructuring and the creation of international mega-corporations; and by the accelerating globalization of the industry. This article surveys recent research on insurance history with the aim of placing these developments in their long-run context. Three areas are examined for evidence of continuities and discontinuities with the past: namely, the impact of technology, the interaction between markets and organizational change, and the globalization of insurance and its relationship to economic growth.
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Volume (Year): 12 (2002)
Issue (Month): 3 ()
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- Oliver Westall, 1997. "Invisible, Visible and 'Direct' Hands: An Institutional Interpretation of Organisational Structure and Change in British General Insurance," Business History, Taylor & Francis Journals, vol. 39(4), pages 44-66.
- Yates, JoAnne, 1951-, 1993. "Co-evolution of information processing technology and use : interaction between the life insurance and tabulating industries," Working papers 3575-93., Massachusetts Institute of Technology (MIT), Sloan School of Management.
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