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An EOQ model incorporating consumer behavior towards marketing policy change

Author

Listed:
  • Seung-Lae Kim

    (Drexel University)

  • Eunice Y. Kim

    (Towson University)

  • Se-Kwon Kim

    (Consultant)

Abstract

This paper introduces the Markovian EOQ model, an inventory management tool that considers how consumers respond to different marketing strategies. The model uses the Markov process to estimate the demand for two competing brands in a dynamic market. Its purpose is to create a more practical EOQ model that can be used in real-world scenarios where consumers may switch brands due to advertising, promotions, price adjustments, or dissatisfaction. By using the Markovian EOQ model, companies can make better inventory decisions and choose the most effective marketing strategies. One of the assumptions of the model is that the demand in the next period is a function of marketing expenditure in the current period. Our research found that the optimal lot size increases with marketing expenditure but at a slower rate than the traditional EOQ model due to brand loyalty. We provide a numerical example to demonstrate the effectiveness of the model.

Suggested Citation

  • Seung-Lae Kim & Eunice Y. Kim & Se-Kwon Kim, 2025. "An EOQ model incorporating consumer behavior towards marketing policy change," OPSEARCH, Springer;Operational Research Society of India, vol. 62(3), pages 1366-1382, September.
    • Handle: RePEc:spr:opsear:v:62:y:2025:i:3:d:10.1007_s12597-024-00850-5
    DOI: 10.1007/s12597-024-00850-5
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