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The ERP Revolution: Surviving vs. Thriving

Author

Listed:
  • Jeanne W. Ross

    (Massachusetts Institute of Technology)

  • Michael R. Vitale

    (University of Melbourne)

Abstract

This paper presents preliminary findings from a research project that examined how firms are generating business value from their investments in enterprise resource planning (ERP) systems. The research, which was done jointly with Benchmarking Partners, describes the stages of ERP implementation, the obstacles that firms encountered in generating benefits from the systems, and some critical success factors for getting business value from the implementation of an ERP system in business.

Suggested Citation

  • Jeanne W. Ross & Michael R. Vitale, 2000. "The ERP Revolution: Surviving vs. Thriving," Information Systems Frontiers, Springer, vol. 2(2), pages 233-241, August.
    • Handle: RePEc:spr:infosf:v:2:y:2000:i:2:d:10.1023_a:1026500224101
    DOI: 10.1023/A:1026500224101
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    Citations

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    Cited by:

    1. Iuliana DOROBAT (SCORTA), 2007. "Key players and activities across the ERP life cycle: A temporal perspective," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 0(4), pages 126-130.
    2. Iulia Ungureanu, 2022. "Erp And Financial Performance €“ Case Study On Romanian Companies," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 29, pages 47-59, June.
    3. Placide Poba-Nzaou & Sylvestre Uwizeyemungu & Louis Raymond & Guy Paré, 2014. "Motivations underlying the adoption of ERP systems in healthcare organizations: Insights from online stories," Information Systems Frontiers, Springer, vol. 16(4), pages 591-605, September.
    4. Nicolaou, A. & Bhattacharya, S., 2008. "Sustainability of ERPS performance outcomes: The role of post-implementation review quality," International Journal of Accounting Information Systems, Elsevier, vol. 9(1), pages 43-60.
    5. Wenjuan Xu & Peiyu Ou & Weiguo Fan, 2017. "Antecedents of ERP assimilation and its impact on ERP value: A TOE-based model and empirical test," Information Systems Frontiers, Springer, vol. 19(1), pages 13-30, February.
    6. Zanasi, Cesare & Marconi, Gianni, 2008. "Impact of the Introduction of an e-CRM Solution in the Feed Industry: The Case of Progeo-Mangimi," 110th Seminar, February 18-22, 2008, Innsbruck-Igls, Austria 49894, European Association of Agricultural Economists.
    7. Weiling Ke & Lele Kang & Chuan-Hoo Tan & Chih-Hung Peng, 2021. "User Competence with Enterprise Systems: The Effects of Work Environment Factors," Information Systems Research, INFORMS, vol. 32(3), pages 860-875, September.
    8. Zhu, Yan & Li, Yan & Wang, Weiquan & Chen, Jian, 2010. "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, Elsevier, vol. 30(3), pages 265-276.
    9. Jun Tian & Kanliang Wang & Yan Chen & Björn Johansson, 2010. "From IT deployment capabilities to competitive advantage: An exploratory study in China," Information Systems Frontiers, Springer, vol. 12(3), pages 239-255, July.
    10. Aloini, Davide & Dulmin, Riccardo & Mininno, Valeria, 2012. "Modelling and assessing ERP project risks: A Petri Net approach," European Journal of Operational Research, Elsevier, vol. 220(2), pages 484-495.
    11. Jones, Derek C. & Kalmi, Panu & Kauhanen, Antti, 2011. "Firm and employee effects of an enterprise information system: Micro-econometric evidence," International Journal of Production Economics, Elsevier, vol. 130(2), pages 159-168, April.
    12. Ivan Kulikov & Aleksandr Semin & Egor Skvortsov & Natalia Ziablitckaia & Ekaterina Skvortsova, 2020. "Challenges of enterprise resource planning (ERP) implementation in agriculture," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(3), pages 1847-1857, March.
    13. Yogesh K. Dwivedi & Banita Lal & Navonil Mustafee & Michael D. Williams, 2009. "Profiling a decade of Information Systems Frontiers’ research," Information Systems Frontiers, Springer, vol. 11(1), pages 87-102, March.
    14. Ghassan Beydoun & Babak Abedin & José M. Merigó & Melanie Vera, 2019. "Twenty Years of Information Systems Frontiers," Information Systems Frontiers, Springer, vol. 21(2), pages 485-494, April.
    15. Manisha Seth & D.P. Goyal & Ravi Kiran, 2015. "Development of a Model for Successful Implementation of Supply Chain Management Information System in Indian Automotive Industry," Vision, , vol. 19(3), pages 248-262, September.
    16. Dechow, Niels & Mouritsen, Jan, 2005. "Enterprise resource planning systems, management control and the quest for integration," Accounting, Organizations and Society, Elsevier, vol. 30(7-8), pages 691-733.
    17. Sheu, Chwen & Chae, Bongsug & Yang, C.-L.Chen-Lung, 2004. "National differences and ERP implementation: issues and challenges," Omega, Elsevier, vol. 32(5), pages 361-371, October.

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