IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v26y2024i6d10.1007_s10796-024-10520-y.html
   My bibliography  Save this article

Dynamic Capabilities for the Twin Transformation Climb: A Capability Maturity Model

Author

Listed:
  • Katharina Breiter

    (FIM Research Center for Information Management
    Branch Business & Information Systems Engineering of the Fraunhofer FIT
    University of Hohenheim)

  • Carlotta Crome

    (FIM Research Center for Information Management
    Branch Business & Information Systems Engineering of the Fraunhofer FIT
    University of Applied Sciences Augsburg)

  • Anna Maria Oberländer

    (FIM Research Center for Information Management
    Branch Business & Information Systems Engineering of the Fraunhofer FIT
    University of Bayreuth)

  • Feline Schnaak

    (FIM Research Center for Information Management
    Branch Business & Information Systems Engineering of the Fraunhofer FIT)

Abstract

Digital transformation and sustainability transformation are at the top of organizations’ agendas to remain competitive. While guidance on both transformations exists separately, even more research on integrating digital and sustainability transformation, namely twin transformation, is required. Specifically, deeper knowledge about relevant twin transformation capabilities and progress is needed for effective implementation. To enhance the understanding and provide corresponding guidance, we developed a twin transformation capability maturity model focusing on dynamic capabilities required to realize twin transformation based on a structured literature review and interviews with 13 experts. Further, we demonstrated its use with a technology service provider. Our contribution is twofold: First, accounting for organizations’ twin transformation starting points in terms of their digitalization and sustainability experience and expertise, we reveal three pathways to becoming a twin transformer. Second, our work provides an overview of 45 relevant twin transformation capabilities structured along six capability dimensions and four maturity stages. Our work also provides relevant practical implications supporting organizations in assessing their twin transformation maturity building the foundation for targeted capability development.

Suggested Citation

  • Katharina Breiter & Carlotta Crome & Anna Maria Oberländer & Feline Schnaak, 2024. "Dynamic Capabilities for the Twin Transformation Climb: A Capability Maturity Model," Information Systems Frontiers, Springer, vol. 26(6), pages 2205-2226, December.
    • Handle: RePEc:spr:infosf:v:26:y:2024:i:6:d:10.1007_s10796-024-10520-y
    DOI: 10.1007/s10796-024-10520-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-024-10520-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-024-10520-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. David Soto Setzke & Tobias Riasanow & Markus Böhm & Helmut Krcmar, 2023. "Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations," Information Systems Frontiers, Springer, vol. 25(3), pages 1017-1037, June.
    2. Jan vom Brocke & Alan Hevner & Alexander Maedche, 2020. "Introduction to Design Science Research," Progress in IS, in: Jan vom Brocke & Alan Hevner & Alexander Maedche (ed.), Design Science Research. Cases, pages 1-13, Springer.
    3. Maha Faisal Alsayegh & Rashidah Abdul Rahman & Saeid Homayoun, 2020. "Corporate Economic, Environmental, and Social Sustainability Performance Transformation through ESG Disclosure," Sustainability, MDPI, vol. 12(9), pages 1-20, May.
    4. Guandalini, Ilaria, 2022. "Sustainability through digital transformation: A systematic literature review for research guidance," Journal of Business Research, Elsevier, vol. 148(C), pages 456-471.
    5. Jonas Soluk & Nadine Kammerlander, 2021. "Digital transformation in family-owned Mittelstand firms: A dynamic capabilities perspective," European Journal of Information Systems, Taylor & Francis Journals, vol. 30(6), pages 676-711, November.
    6. Eduard Eisner & Cadence Hsien & Mark Mennenga & Zi-Yu Khoo & Jasmin Dönmez & Christoph Herrmann & Jonathan Sze Choong Low, 2022. "Self-Assessment Framework for Corporate Environmental Sustainability in the Era of Digitalization," Sustainability, MDPI, vol. 14(4), pages 1-33, February.
    7. Kayikci, Yasanur & Kazancoglu, Yigit & Gozacan-Chase, Nazlican & Lafci, Cisem & Batista, Luciano, 2022. "Assessing smart circular supply chain readiness and maturity level of small and medium-sized enterprises," Journal of Business Research, Elsevier, vol. 149(C), pages 375-392.
    8. Anna Witek-Crabb, 2019. "CSR Maturity in Polish Listed Companies: A Qualitative Diagnosis Based on a Progression Model," Sustainability, MDPI, vol. 11(6), pages 1-28, March.
    9. John Venable & Jan Pries-Heje & Richard Baskerville, 2016. "FEDS: a Framework for Evaluation in Design Science Research," European Journal of Information Systems, Taylor & Francis Journals, vol. 25(1), pages 77-89, January.
    10. Lilla Hortovanyi & Robert E. Morgan & Iva Vuksanovic Herceg & Dragan Djuricin & Robert Hanak & Dora Horvath & Marian L. Mocan & Anita Romanova & Roland Z. Szabo, 2023. "Assessment of digital maturity: the role of resources and capabilities in digital transformation in B2B firms," International Journal of Production Research, Taylor & Francis Journals, vol. 61(23), pages 8043-8061, December.
    11. Hua Shang & Renfei Chen & Zhongwen Li, 2020. "Dynamic sustainability capabilities and corporate sustainability performance: The mediating effect of resource management capabilities," Sustainable Development, John Wiley & Sons, Ltd., vol. 28(4), pages 595-612, July.
    12. Juan-José Ortega-Gras & María-Victoria Bueno-Delgado & Gregorio Cañavate-Cruzado & Josefina Garrido-Lova, 2021. "Twin Transition through the Implementation of Industry 4.0 Technologies: Desk-Research Analysis and Practical Use Cases in Europe," Sustainability, MDPI, vol. 13(24), pages 1-18, December.
    13. Katharina Stelzl & Maximilian Röglinger & Katrin Wyrtki, 2020. "Building an ambidextrous organization: a maturity model for organizational ambidexterity," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 1203-1230, November.
    14. Mina Nasiri & Minna Saunila & Juhani Ukko & Tero Rantala & Hannu Rantanen, 2023. "Shaping Digital Innovation Via Digital-related Capabilities," Information Systems Frontiers, Springer, vol. 25(3), pages 1063-1080, June.
    15. Ebru Gökalp & Veronica Martinez, 2022. "Digital transformation maturity assessment: development of the digital transformation capability maturity model," International Journal of Production Research, Taylor & Francis Journals, vol. 60(20), pages 6282-6302, October.
    16. Xiao Han & Menghan Zhang & Yixuan Hu & Yuan Huang, 2022. "Study on the Digital Transformation Capability of Cost Consultation Enterprises Based on Maturity Model," Sustainability, MDPI, vol. 14(16), pages 1-18, August.
    17. Mirvis, Philip & Herrera, Maria Elena Baltazar & Googins, Bradley & Albareda, Laura, 2016. "Corporate social innovation: How firms learn to innovate for the greater good," Journal of Business Research, Elsevier, vol. 69(11), pages 5014-5021.
    18. Denis Dennehy & Anastasia Griva & Nancy Pouloudi & Yogesh K. Dwivedi & Matti Mäntymäki & Ilias O. Pappas, 2023. "Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI," Information Systems Frontiers, Springer, vol. 25(1), pages 1-7, February.
    19. Jonas Nygaard Uhrenholt & Jesper Hemdrup Kristensen & Maria Camila Rincón & Sofie Adamsen & Steffen Foldager Jensen & Brian Vejrum Waehrens, 2022. "Maturity Model as a Driver for Circular Economy Transformation," Sustainability, MDPI, vol. 14(12), pages 1-17, June.
    20. Daniel J. Veit & Jason B. Thatcher, 2023. "Digitalization as a problem or solution? Charting the path for research on sustainable information systems," Journal of Business Economics, Springer, vol. 93(6), pages 1231-1253, August.
    21. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    22. Jörg Becker & Ralf Knackstedt & Jens Pöppelbuß, 2009. "Developing Maturity Models for IT Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(3), pages 213-222, June.
    23. Ilias O. Pappas & Patrick Mikalef & Yogesh K. Dwivedi & Letizia Jaccheri & John Krogstie, 2023. "Responsible Digital Transformation for a Sustainable Society," Information Systems Frontiers, Springer, vol. 25(3), pages 945-953, June.
    24. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    25. Dorninger, Christian & Abson, David J. & Apetrei, Cristina I. & Derwort, Pim & Ives, Christopher D. & Klaniecki, Kathleen & Lam, David P.M. & Langsenlehner, Maria & Riechers, Maraja & Spittler, Nathal, 2020. "Leverage points for sustainability transformation: a review on interventions in food and energy systems," Ecological Economics, Elsevier, vol. 171(C).
    26. André Hanelt & René Bohnsack & David Marz & Cláudia Antunes Marante, 2021. "A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change," Journal of Management Studies, Wiley Blackwell, vol. 58(5), pages 1159-1197, July.
    27. Qingmei Chen & Wei Zhang & Nanshun Jin & Xiaocheng Wang & Peiru Dai, 2022. "Digital Transformation Evaluation for Small- and Medium-Sized Manufacturing Enterprises Using the Fuzzy Synthetic Method DEMATEL-ANP," Sustainability, MDPI, vol. 14(20), pages 1-23, October.
    28. Ana Maria Corrales-Estrada & Loyda Lily Gómez-Santos & Cesar Augusto Bernal-Torres & Jaime Eric Rodriguez-López, 2021. "Sustainability and Resilience Organizational Capabilities to Enhance Business Continuity Management: A Literature Review," Sustainability, MDPI, vol. 13(15), pages 1-25, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Antoine Harfouche & Mohammad I. Merhi & Abdullah Albizri & Denis Dennehy & Jason Bennett Thatcher, 2024. "Sustainable Development Through Technological Innovations and Data Analytics," Information Systems Frontiers, Springer, vol. 26(6), pages 1989-1996, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Daliborka Witschel & Julian Marius Müller & Kai-Ingo Voigt, 2023. "What Takes the Wind out of Their Sails? A Micro-Foundational Perspective of Challenges for Building Dynamic Capabilities Towards Digital Business Model Innovation," Schmalenbach Journal of Business Research, Springer, vol. 75(3), pages 345-388, September.
    2. Anne-Sophie Christmann & Carlotta Crome & Valerie Graf-Drasch & Anna Maria Oberländer & Leonie Schmidt, 2024. "The Twin Transformation Butterfly," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 66(4), pages 489-505, August.
    3. Fleury, Afonso & Fleury, Maria Tereza Leme & Oliveira, Luis & Leao, Pablo, 2024. "Going digital EMNEs: The role of digital maturity capability," International Business Review, Elsevier, vol. 33(4).
    4. Zahid Sarwar & Jingmei Gao & Adnan Khan, 2024. "Nexus of digital platforms, innovation capability, and strategic alignment to enhance innovation performance in the Asia Pacific region: a dynamic capability perspective," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 867-901, June.
    5. Daniel Leuthe & Tim Meyer-Hollatz & Tobias Plank & Anja Senkmüller, 2024. "Towards Sustainability of AI – Identifying Design Patterns for Sustainable Machine Learning Development," Information Systems Frontiers, Springer, vol. 26(6), pages 2103-2145, December.
    6. André de Abreu Saraiva Monteiro Alves & Fernando Manuel Pereira de Oliveira Carvalho, 2022. "How Dynamic Managerial Capabilities, Entrepreneurial Orientation, and Operational Capabilities Impact Microenterprises’ Global Performance," Sustainability, MDPI, vol. 15(1), pages 1-23, December.
    7. Kroh, Julia & Globocnik, Dietfried & Schultz, Carsten & Holdhof, Frederike & Salomo, Søren, 2024. "Micro-foundations of digital innovation capability – A mixed method approach to develop and validate a multi-dimensional measurement instrument," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    8. Changwei Pang & Qiong Wang, 2024. "How Digital Transformation Promotes Disruptive Innovation? Evidence from Chinese Entrepreneurial Firms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 7788-7818, June.
    9. Jun Cui, 2025. "Empirical Analysis of Digital Innovations Impact on Corporate ESG Performance: The Mediating Role of GAI Technology," Papers 2504.01041, arXiv.org.
    10. Jingyan Liu & Yiyan Yang, 2023. "Improving high‐tech enterprises' new product development performance through digital transformation: A configurational analysis based on fuzzy‐set qualitative comparative analysis (fsQCA)," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(7), pages 3878-3892, October.
    11. Soluk, Jonas & Decker-Lange, Carolin & Hack, Andreas, 2023. "Small steps for the big hit: A dynamic capabilities perspective on business networks and non-disruptive digital technologies in SMEs," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    12. Ilias O. Pappas & Patrick Mikalef & Yogesh K. Dwivedi & Letizia Jaccheri & John Krogstie, 2023. "Responsible Digital Transformation for a Sustainable Society," Information Systems Frontiers, Springer, vol. 25(3), pages 945-953, June.
    13. Annosi, Maria Carmela & Capo, Francesca & Appio, Francesco Paolo & Bedetti, Ivan, 2023. "Unveiling micro-foundations of digital transformation: Cognitive models, routines, and organizational structures in agri-food SMEs," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    14. Jelle Schepers & Pieter Vandekerkhof & Yannick Dillen, 2021. "The Impact of the COVID-19 Crisis on Growth-Oriented SMEs: Building Entrepreneurial Resilience," Sustainability, MDPI, vol. 13(16), pages 1-20, August.
    15. Kumar, Gopal & Subramanian, Nachiappan & Maria Arputham, Ramkumar, 2018. "Missing link between sustainability collaborative strategy and supply chain performance: Role of dynamic capability," International Journal of Production Economics, Elsevier, vol. 203(C), pages 96-109.
    16. Liu, Ju & Vigren, Olli, 2024. "Managing Digital Transformation for Innovation: A Multi-Level and Multi-Dimensional Integrated Model for Managers," Papers in Innovation Studies 2024/18, Lund University, CIRCLE - Centre for Innovation Research.
    17. Moritz Belling & Ulrich Pidun & Dodo zu Knyphausen-Aufseß, 2021. "Unbundling Strategic Change in Family Firms: the Influence of Familiness on the Strategic Change Process," Schmalenbach Journal of Business Research, Springer, vol. 73(3), pages 381-411, December.
    18. Ghafoori, Arman & Gupta, Manjul & Merhi, Mohammad I. & Gupta, Samrat & Shore, Adam P., 2024. "Toward the role of organizational culture in data-driven digital transformation," International Journal of Production Economics, Elsevier, vol. 271(C).
    19. Oliveira, Mariana & Zancul, Eduardo & Salerno, Mario Sergio, 2024. "Capability building for digital transformation through design thinking," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    20. Ziye Zhang & Meiying Wu & Jiajie Yin, 2024. "What Is Necessary for Digital Transformation of Large Manufacturing Companies? A Necessary Condition Analysis," Sustainability, MDPI, vol. 16(9), pages 1-18, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:26:y:2024:i:6:d:10.1007_s10796-024-10520-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.