IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v16y2014i5d10.1007_s10796-013-9439-4.html
   My bibliography  Save this article

Service-oriented intelligent group decision support system: Application in transportation management

Author

Listed:
  • Shiwei He

    (Beijing Jiaotong University)

  • Rui Song

    (Beijing Jiaotong University)

  • Sohail S. Chaudhry

    (Villanova School of Business, Villanova University)

Abstract

In today’s ever changing consumer driven market economy, it is imperative for providers to respond expeditiously to the changes demanded by the customer. This phenomenon is no different in the transportation sector in which a service-oriented Group Decision Support System (GDSS) provides an important role in transportation enterprise to effectively manage and rapidly respond to the varying needs of the customer. In this paper, we explore the integration problem of service-oriented system and intelligence technology through the use of a GDSS. Initially, we analyze a service-oriented architecture and then, propose the design architecture of a service-oriented GDSS. Next, we put forward a general framework that integrates the intelligent techniques as a component into the architecture of service oriented GDSS. In addition, we illustrate how Artificial Intelligence techniques can resolve the conflicts of distributed group decisions. The paper is concluded by providing a number of applications in the railway management system that demonstrates the benefits of the utilization of a service oriented intelligent GDSS.

Suggested Citation

  • Shiwei He & Rui Song & Sohail S. Chaudhry, 2014. "Service-oriented intelligent group decision support system: Application in transportation management," Information Systems Frontiers, Springer, vol. 16(5), pages 939-951, November.
    • Handle: RePEc:spr:infosf:v:16:y:2014:i:5:d:10.1007_s10796-013-9439-4
    DOI: 10.1007/s10796-013-9439-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-013-9439-4
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-013-9439-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. He, Shiwei & Song, Rui & Chaudhry, Sohail S., 2000. "Fuzzy dispatching model and genetic algorithms for railyards operations," European Journal of Operational Research, Elsevier, vol. 124(2), pages 307-331, July.
    2. Shiwei He & Sohail Chaudhry & Zhonglin Lei & Wang Baohua, 2009. "Stochastic vendor selection problem: chance-constrained model and genetic algorithms," Annals of Operations Research, Springer, vol. 168(1), pages 169-179, April.
    3. Gerardine DeSanctis & R. Brent Gallupe, 1987. "A Foundation for the Study of Group Decision Support Systems," Management Science, INFORMS, vol. 33(5), pages 589-609, May.
    4. Bui, Tung X. & Jelassi, Tawfik M. & Shakun, Melvin F., 1990. "Group Decision and Negotiation Support Systems (GDNSS)," European Journal of Operational Research, Elsevier, vol. 46(2), pages 141-142, May.
    5. Debbage, Keith G, 1999. "Air transportation and urban-economic restructuring: competitive advantage in the US Carolinas," Journal of Air Transport Management, Elsevier, vol. 5(4), pages 211-221.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yong Sun & Wenan Tan & Lingxia Li & Weiming Shen & Zhuming Bi & Xiaoming Hu, 2016. "A new method to identify collaborative partners in social service provider networks," Information Systems Frontiers, Springer, vol. 18(3), pages 565-578, June.
    2. Shivam Gupta & Sachin Modgil & Choong-Ki Lee & Uthayasankar Sivarajah, 2023. "The future is yesterday: Use of AI-driven facial recognition to enhance value in the travel and tourism industry," Information Systems Frontiers, Springer, vol. 25(3), pages 1179-1195, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Espinasse, Bernard & Picolet, Guy & Chouraqui, Eugene, 1997. "Negotiation support systems: A multi-criteria and multi-agent approach," European Journal of Operational Research, Elsevier, vol. 103(2), pages 389-409, December.
    2. Elfvengren, K.Kalle & Karkkainen, Hannu & Torkkeli, Marko & Tuominen, Markku, 2004. "A GDSS based approach for the assessment of customer needs in industrial markets," International Journal of Production Economics, Elsevier, vol. 89(3), pages 275-292, June.
    3. Meløn, Mønica García & Aragonés Beltran, Pablo & Carmen González Cruz, M., 2008. "An AHP-based evaluation procedure for Innovative Educational Projects: A face-to-face vs. computer-mediated case study," Omega, Elsevier, vol. 36(5), pages 754-765, October.
    4. Lentink, R.M. & Fioole, P-J. & Kroon, L.G. & van 't Woudt, C., 2003. "Applying Operations Research techniques to planning of train shunting," ERIM Report Series Research in Management ERS-2003-094-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    5. Jae Kwang Lee & Jae Kyeong Kim & Soung Hie Kim & Hung Kook Park, 2002. "An Intelligent Idea Categorizer for Electronic Meeting Systems," Group Decision and Negotiation, Springer, vol. 11(5), pages 363-378, September.
    6. O'Keefe, Robert M., 2016. "Experimental behavioural research in operational research: What we know and what we might come to know," European Journal of Operational Research, Elsevier, vol. 249(3), pages 899-907.
    7. Luis A. Guerrero & José A. Pino, 2009. "Supporting Discussions for Decision Meetings," Group Decision and Negotiation, Springer, vol. 18(6), pages 589-601, November.
    8. Francisco Antunes & João Paulo Costa, 2010. "The Missing Link: Theoretical Reflections On Decision Reconstruction," Portuguese Journal of Management Studies, ISEG, Universidade de Lisboa, vol. 0(2), pages 197-214.
    9. Guo Li & Wenling Liu & Zhaohua Wang & Mengqi Liu, 2017. "An empirical examination of energy consumption, behavioral intention, and situational factors: evidence from Beijing," Annals of Operations Research, Springer, vol. 255(1), pages 507-524, August.
    10. Jun Zhou & Liang Leng & Xiaofa Shi, 2022. "The Impact of Air Cargo on Regional Economic Development: Evidence from Chinese Cities," Sustainability, MDPI, vol. 14(16), pages 1-16, August.
    11. Sabrina Bresciani & Martin J. Eppler, 2015. "The Pitfalls of Visual Representations," SAGE Open, , vol. 5(4), pages 21582440156, October.
    12. Yu, Lean & Wang, Shouyang & Lai, Kin Keung, 2009. "An intelligent-agent-based fuzzy group decision making model for financial multicriteria decision support: The case of credit scoring," European Journal of Operational Research, Elsevier, vol. 195(3), pages 942-959, June.
    13. Nuri Baltaci & Ozlem Sekmen & Gizem Akbulut, 2015. "The Relationship between Air Transport and Economic Growth in Turkey: Cross-Regional Panel Data Analysis Approach," Journal of Economics and Behavioral Studies, AMH International, vol. 7(1), pages 89-100.
    14. Damart, Sébastien & Roy, Bernard, 2009. "The uses of cost-benefit analysis in public transportation decision-making in France," Transport Policy, Elsevier, vol. 16(4), pages 200-212, August.
    15. Terri L. Griffith & Mark A. Fuller & Gregory B. Northcraft, 1998. "Facilitator Influence in Group Support Systems: Intended and Unintended Effects," Information Systems Research, INFORMS, vol. 9(1), pages 20-36, March.
    16. Papatheodorou, Andreas & Arvanitis, Pavlos, 2009. "Spatial evolution of airport traffic and air transport liberalisation: the case of Greece," Journal of Transport Geography, Elsevier, vol. 17(5), pages 402-412.
    17. Farshid Azadian, 2020. "Assessing the effect of urban socioeconomic factors and the financial crisis of 2008 on domestic air cargo traffic in Florida," Transportation, Springer, vol. 47(1), pages 223-241, February.
    18. Mi, Hwang, 1998. "Did Task Type Matter in the Use of Decision Room GSS? A Critical Review and a Meta-analysis," Omega, Elsevier, vol. 26(1), pages 1-15, February.
    19. Ruf, Moritz & Cordeau, Jean-François, 2021. "Adaptive large neighborhood search for integrated planning in railroad classification yards," Transportation Research Part B: Methodological, Elsevier, vol. 150(C), pages 26-51.
    20. Gebauer, Judith & Mahoney, Joseph T., 2013. "Joining Supply and Demand Conditions of IT Enabled Change: Toward an Economic Theory of Inter-firm Modulation," Working Papers 13-0100, University of Illinois at Urbana-Champaign, College of Business.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:16:y:2014:i:5:d:10.1007_s10796-013-9439-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.