IDEAS home Printed from https://ideas.repec.org/a/spr/ijsaem/v16y2025i9d10.1007_s13198-025-02844-y.html
   My bibliography  Save this article

Exploring a framework for measuring sustainable manufacturing performance: a modified approach using the balanced scorecard technique

Author

Listed:
  • Rupesh Chourasiya

    (Shri Vaishnav Vidyapeeth Vishwavidyalaya)

  • Shrikant Pandey

    (Shri Vaishnav Vidyapeeth Vishwavidyalaya)

  • Rakesh Kumar Malviya

    (Shri Vaishnav Vidyapeeth Vishwavidyalaya)

Abstract

Sustainable manufacturing (SM) performance measurement is a crucial aspect of evaluating and improving the environmental, social, and economic impacts of manufacturing processes. Implementing sustainable practices in manufacturing helps reduce environmental degradation, conserve resources, and enhance social responsibility. The fundamental drivers of sustainability are the preservation of the environment and natural resources, which can only be accomplished through manufacturing organizations. Environmental experts and businessmen are becoming more conscious of it. A framework for performance measurement (PM) is necessary to assess how well sustainable practices are working in any manufacturing organization. The objective of the research is to explore SM performance indicators using a modified balanced scorecard (BSC) technique from an Indian manufacturing organization’s perspective. The seven major performance indicators have been identified (environmental, social, economic, innovation, regulatory and compliance, supply chain, and customer perspective) and cast off on the performance system of measurement for the investigations of SM adoption in Indian manufacturing organizations. Results will help managers, businesspeople, and strategists find the data useful in assessing how well important system of measurement are doing while implementing SM in the direction of sustainability. This will also assist academics in conducting additional, multi-technique research on PM.

Suggested Citation

  • Rupesh Chourasiya & Shrikant Pandey & Rakesh Kumar Malviya, 2025. "Exploring a framework for measuring sustainable manufacturing performance: a modified approach using the balanced scorecard technique," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 16(9), pages 3075-3089, September.
  • Handle: RePEc:spr:ijsaem:v:16:y:2025:i:9:d:10.1007_s13198-025-02844-y
    DOI: 10.1007/s13198-025-02844-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13198-025-02844-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s13198-025-02844-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Rick Edgeman & Jacob Eskildsen, 2014. "Modeling and Assessing Sustainable Enterprise Excellence," Business Strategy and the Environment, Wiley Blackwell, vol. 23(3), pages 173-187, March.
    2. Sarika S. Panpatil & Swapnil Lahane & Ravi Kant, 2023. "Performance measurement framework of green supply chain implementation in the context of Indian manufacturing organizations," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 20(4), pages 623-652, May.
    3. ManMohan S. Sodhi & Christopher S. Tang, 2019. "Research Opportunities in Supply Chain Transparency," Production and Operations Management, Production and Operations Management Society, vol. 28(12), pages 2946-2959, December.
    4. S. Amaladhasan & P. Parthiban & R. Dhanalakshmi, 2019. "Green supply chain performance evaluation model for automotive manufacturing industries by using eco-balanced scorecard," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 33(4), pages 442-467.
    5. Nasrin Asgari & Soroush Avakh Darestani, 2017. "Application of multi-criteria decision making methods for balanced scorecard: a literature review investigation," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 27(2), pages 262-283.
    6. Robert S. Kaplan, 2012. "The balanced scorecard: comments on balanced scorecard commentaries," Journal of Accounting & Organizational Change, Emerald Group Publishing Limited, vol. 8(4), pages 539-545, October.
    7. Brundage, Michael P. & Chang, Qing & Zou, Jing & Li, Yang & Arinez, Jorge & Xiao, Guoxian, 2015. "Energy economics in the manufacturing industry: A return on investment strategy," Energy, Elsevier, vol. 93(P2), pages 1426-1435.
    8. José Edmundo de-Almeida-e-Pais & Hugo D. N. Raposo & José Torres Farinha & Antonio J. Marques Cardoso & Svitlana Lyubchyk & Sergiy Lyubchyk, 2023. "Measuring the Performance of a Strategic Asset Management Plan through a Balanced Scorecard," Sustainability, MDPI, vol. 15(22), pages 1-19, November.
    9. Susanna Falle & Romana Rauter & Sabrina Engert & Rupert J. Baumgartner, 2016. "Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study," Sustainability, MDPI, vol. 8(6), pages 1-16, June.
    10. Stefan Tangen, 2004. "Performance measurement: from philosophy to practice," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 53(8), pages 726-737, December.
    11. Frank Figge & Tobias Hahn & Stefan Schaltegger & Marcus Wagner, 2002. "The Sustainability Balanced Scorecard – linking sustainability management to business strategy," Business Strategy and the Environment, Wiley Blackwell, vol. 11(5), pages 269-284, September.
    12. Banker, Rajiv D. & Chang, Hsihui & Janakiraman, Surya N. & Konstans, Constantine, 2004. "A balanced scorecard analysis of performance metrics," European Journal of Operational Research, Elsevier, vol. 154(2), pages 423-436, April.
    13. Erik G. Hansen & Stefan Schaltegger, 2016. "The Sustainability Balanced Scorecard: A Systematic Review of Architectures," Journal of Business Ethics, Springer, vol. 133(2), pages 193-221, January.
    14. Jitender Kumar & Neha Prince & H. Kent Baker, 2022. "Balanced Scorecard: A Systematic Literature Review and Future Research Issues," FIIB Business Review, , vol. 11(2), pages 147-161, June.
    15. R Chalmeta & S Palomero, 2011. "Methodological proposal for business sustainability management by means of the Balanced Scorecard," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1344-1356, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Erlin Trisyulianti & Budhi Prihartono & Made Andriani & Kadarsah Suryadi, 2023. "A conceptual framework for a value‐based sustainability balanced scorecard," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(3), pages 1536-1552, June.
    2. Ivo Hristov & Antonio Chirico & Andrea Appolloni, 2019. "Sustainability Value Creation, Survival, and Growth of the Company: A Critical Perspective in the Sustainability Balanced Scorecard (SBSC)," Sustainability, MDPI, vol. 11(7), pages 1-19, April.
    3. Regina F. Bento & Lasse Mertins & Lourdes F. White, 2017. "Ideology and the Balanced Scorecard: An Empirical Exploration of the Tension Between Shareholder Value Maximization and Corporate Social Responsibility," Journal of Business Ethics, Springer, vol. 142(4), pages 769-789, June.
    4. Muhammad Rafiq & Saif Maqbool & José Moleiro Martins & Mário Nuno Mata & Rui Miguel Dantas & Shumaila Naz & Anabela Batista Correia, 2021. "A Study on Balanced Scorecard and Its Impact on Sustainable Development of Renewable Energy Organizations; A Mediating Role of Political and Regulatory Institutions," Risks, MDPI, vol. 9(6), pages 1-18, June.
    5. Suárez-Gargallo, Carlos & Zaragoza-Sáez, Patrocinio, 2023. "A comprehensive bibliometric study of the balanced scorecard," Evaluation and Program Planning, Elsevier, vol. 97(C).
    6. Chiara Mio & Antonio Costantini & Silvia Panfilo, 2022. "Performance measurement tools for sustainable business: A systematic literature review on the sustainability balanced scorecard use," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 367-384, March.
    7. Ivo Hristov & Antonio Chirico, 2019. "The Role of Sustainability Key Performance Indicators (KPIs) in Implementing Sustainable Strategies," Sustainability, MDPI, vol. 11(20), pages 1-19, October.
    8. Erik G. Hansen & Stefan Schaltegger, 2018. "Sustainability Balanced Scorecards and their Architectures: Irrelevant or Misunderstood?," Journal of Business Ethics, Springer, vol. 150(4), pages 937-952, July.
    9. Carlos Suárez‐Gargallo & Patrocinio Zaragoza‐Sáez, 2023. "Port Authority of Cartagena: Evidence of a Sustainability Balanced Scorecard," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(5), pages 3761-3785, October.
    10. Rolf Uwe Fülbier & Thorsten Sellhorn, 2023. "Understanding and improving the language of business: How accounting and corporate reporting research can better serve business and society," Journal of Business Economics, Springer, vol. 93(6), pages 1089-1124, August.
    11. Jassem Suaad & Zakaria Zarina & Che Azmi Anna, 2020. "Sustainability Balanced Scorecard Architecture and Environmental Investment Decision-Making," Foundations of Management, Sciendo, vol. 12(1), pages 193-210, January.
    12. Hyeon Kang & Fan Meng & Hyung Jong Na, 2025. "Evaluating the Current and Future of Corporation and Hotel Industry Performance by Analyzing CEO Messages Using the SBSC Framework Assessment," Sustainability, MDPI, vol. 17(5), pages 1-37, February.
    13. Samara da Silva Neiva & Ramaswamy Arun Prasath & Wellyngton Silva de Amorim & Mauricio de Andrade Lima & Samuel Borges Barbosa & João Marcelo Pereira Ribeiro & Flávio Ceci & Jonas Schneider & André Bo, 2021. "Sustainable urban development: Can the balanced scorecard contribute to the strategic management of sustainable cities?," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(6), pages 1155-1172, November.
    14. Muh. Ardiansyah Syam & Syahril Djaddang & Adam Adam & Endang Etty Merawati & Mohammad Roziq, 2024. "Carbon Accounting: Its Implications on Accounting Practices and Corporate Sustainability Reports," International Journal of Economics and Financial Issues, Econjournals, vol. 14(4), pages 178-187, July.
    15. Lee, Ki-Hoon & Farzipoor Saen, Reza, 2012. "Measuring corporate sustainability management: A data envelopment analysis approach," International Journal of Production Economics, Elsevier, vol. 140(1), pages 219-226.
    16. Mohammad Roziq & Sri Widyastuti & Widarto Rachbini, 2025. "Performance Measurement Framework for Local Government: A Systematic Literature Review," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(14), pages 247-259, February.
    17. Ivo Hristov & Antonio Chirico & Francesco Ranalli, 2022. "Corporate strategies oriented towards sustainable governance: advantages, managerial practices and main challenges," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 26(1), pages 75-97, March.
    18. Jitender Kumar & Neha Prince & H. Kent Baker, 2022. "Balanced Scorecard: A Systematic Literature Review and Future Research Issues," FIIB Business Review, , vol. 11(2), pages 147-161, June.
    19. Radu Godina & Inês Ribeiro & Florinda Matos & Bruna T. Ferreira & Helena Carvalho & Paulo Peças, 2020. "Impact Assessment of Additive Manufacturing on Sustainable Business Models in Industry 4.0 Context," Sustainability, MDPI, vol. 12(17), pages 1-21, August.
    20. Paul Andon & Jane Baxter & Habib Mahama, 2005. "The Balanced Scorecard: Slogans, Seduction, and State of Play," Australian Accounting Review, CPA Australia, vol. 15(35), pages 29-38, March.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijsaem:v:16:y:2025:i:9:d:10.1007_s13198-025-02844-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.