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Devising smart strategic framework for assessment of quality in engineering education

Author

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  • Vivek B. Kamat

    (Gogte Institute of Technology)

  • Jayant K. Kittur

    (Gogte Institute of Technology)

Abstract

Establishment of more engineering colleges has raised the critical issue of quality for sustaining invisible competition, amidst financial challenges and market pressure. For assessment of quality and ascertaining its continual improvement, developing a quality framework is highly opportune in the present day context. Implementation of modified quality function deployment methodology is expected to ensure that attributes of quality of engineering educational services offered are customer driven and not guided only by the perceptions of service provider. In order to facilitate that the voice of customers is effectively heard and is translated into improvement in operations for quality enhancement, the paper discusses certain methodologies to narrow down the spectrum of opinions and ratings expressed by multiple stakeholders, into meaningful inferences. Carrying out Analytic Hierarchy Process analysis for establishing priorities for the improvement and corrective actions, renders it smart strategy for quality enhancement. Modified Expero model is then proposed to be invoked to asses and evaluate effectiveness of engineering education currently prevailing. The paper envisages describing overall methodology for the assessment of quality, using hybrid model which is expected to synergize the assessment exercise and neutralise influence of limitations of constituent methodologies and models.

Suggested Citation

  • Vivek B. Kamat & Jayant K. Kittur, 2019. "Devising smart strategic framework for assessment of quality in engineering education," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 10(6), pages 1403-1428, December.
    • Handle: RePEc:spr:ijsaem:v:10:y:2019:i:6:d:10.1007_s13198-019-00892-9
    DOI: 10.1007/s13198-019-00892-9
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    References listed on IDEAS

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    1. Willem Karel M. Brauers & Edmundas Kazimieras Zavadskas & Zenonas Turskis & Tatjana Vilutiene, 2008. "Multi‐objective contractor's ranking by applying the Moora method," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 9(4), pages 245-255, July.
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    5. Vivek B. Kamat & Jayant K. Kittur, 2017. "Quantifying the quality of higher and technical education: salient perspectives," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 8(2), pages 515-527, June.
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    2. Jianfeng Li & Yunfeng Zhang, 2022. "Construction of smart medical assurance system based on virtual reality and GANs image recognition," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(5), pages 2517-2530, October.
    3. Lokpriya M. Gaikwad & Vivek K. Sunnapwar, 2024. "Validation of Lean–Green–Six Sigma practice model for improving performance and competitiveness in an Indian manufacturing industry," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(7), pages 3508-3521, July.
    4. Dalia Alzu’bi & Mwaffaq El-Heis & Anas Ratib Alsoud & Mothanna Almahmoud & Laith Abualigah, 2024. "Classification model for reducing absenteeism of nurses at hospitals using machine learning and artificial neural network techniques," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(7), pages 3266-3278, July.
    5. Manjunath Patel G C & Likewin Thomas & Mujeebur Rehaman & Praveena R, 2024. "Brainstorming and Fishbone diagram Tools for Enhancing the Student Placement in Technical Education System," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3s), pages 1436-1454, March.
    6. Mendoza-Mendoza, Adel & Mendoza-Casseres, Daniel & De La Hoz-Domíngez, Enrique, 2024. "Comparison of industrial engineering programs in Colombia based on standardized test results," Evaluation and Program Planning, Elsevier, vol. 103(C).
    7. Khalid Alshehhi & Ali Cheaitou & Hamad Rashid, 2025. "Investigating risk elements and critical success factors for AI procurement projects in the public sector: a qualitative approach based on UAE public organisations," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 16(2), pages 446-467, February.

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