IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v29y2020i2d10.1007_s10726-020-09659-1.html
   My bibliography  Save this article

Controversy Without Conflict: How Group Emotional Awareness and Regulation can Prevent Conflict Escalation

Author

Listed:
  • Smaranda Boroș

    (Vlerick Business School
    Ghent University)

Abstract

We investigate whether group emotional awareness can prevent the escalation of controversy into conflict in project teams. We propose that group emotional awareness mitigates the impact of initial task conflicts on the development of group emotion regulation. This, in turn, prevents the escalation of task into relationship conflicts. We test our proposed model through a longitudinal design on project teams over the duration of a 3-month project, from the onset of their work together till the completion of the project. Group emotional awareness mitigates the impact of high levels of initial task conflict on the development of emotion regulation: the latter lacks conditions to develop when group emotional awareness is low and groups experience task conflict and can only develop under high emotional awareness conditions. Once in place, group emotional regulation reduces the likelihood of task conflicts escalating to relationship conflicts.

Suggested Citation

  • Smaranda Boroș, 2020. "Controversy Without Conflict: How Group Emotional Awareness and Regulation can Prevent Conflict Escalation," Group Decision and Negotiation, Springer, vol. 29(2), pages 251-269, April.
    • Handle: RePEc:spr:grdene:v:29:y:2020:i:2:d:10.1007_s10726-020-09659-1
    DOI: 10.1007/s10726-020-09659-1
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-020-09659-1
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-020-09659-1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. de Wit, Frank R.C. & Jehn, Karen A. & Scheepers, Daan, 2013. "Task conflict, information processing, and decision-making: The damaging effect of relationship conflict," Organizational Behavior and Human Decision Processes, Elsevier, vol. 122(2), pages 177-189.
    2. George, Jennifer M. & Dane, Erik, 2016. "Affect, emotion, and decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 47-55.
    3. Evans, Martin G., 1985. "A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 36(3), pages 305-323, December.
    4. Parayitam, Satyanarayana & Dooley, Robert S., 2009. "The interplay between cognitive- and affective conflict and cognition- and affect-based trust in influencing decision outcomes," Journal of Business Research, Elsevier, vol. 62(8), pages 789-796, August.
    5. Kelly, Janice R. & Barsade, Sigal G., 2001. "Mood and Emotions in Small Groups and Work Teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 99-130, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lin, Meizhen & Wu, Xiaoyi & Ling, Qian, 2017. "Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms," Tourism Management, Elsevier, vol. 61(C), pages 411-425.
    2. Xiaowan Lin, 2015. "How does procedural justice climate influence individual outcomes? An affective perspective," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 771-800, September.
    3. Smaranda Boroş & Lore Gorp & Brecht Cardoen & Robert Boute, 2017. "Breaking Silos: A Field Experiment on Relational Conflict Management in Cross-Functional Teams," Group Decision and Negotiation, Springer, vol. 26(2), pages 327-356, March.
    4. Juan Pablo Diánez-González & Carmen Camelo-Ordaz, 2016. "How management team composition affects academic spin-offs’ entrepreneurial orientation: the mediating role of conflict," The Journal of Technology Transfer, Springer, vol. 41(3), pages 530-557, June.
    5. Carmen Camelo-Ordaz & Joaquín García-Cruz & Elena Sousa-Ginel, 2015. "The Influence of Top Management Team Conflict on Firm Innovativeness," Group Decision and Negotiation, Springer, vol. 24(6), pages 957-980, November.
    6. Utz Schäffer & Matthias D. Mahlendorf & Jochen Rehring, 2014. "Does the Interactive Use of Headquarter Performance Measurement Systems in Foreign Subsidiaries Endanger the Potential to Profit from Local Relationships?," Australian Accounting Review, CPA Australia, vol. 24(1), pages 21-38, March.
    7. Sherry E. Moss & Meng Song & Sean T. Hannah & Zhen Wang & John J. Sumanth, 2020. "The Duty to Improve Oneself: How Duty Orientation Mediates the Relationship Between Ethical Leadership and Followers’ Feedback-Seeking and Feedback-Avoiding Behavior," Journal of Business Ethics, Springer, vol. 165(4), pages 615-631, September.
    8. Jarratt, Denise & Ceric, Arnela, 2015. "The complexity of trust in business collaborations," Australasian marketing journal, Elsevier, vol. 23(1), pages 2-12.
    9. Matthias Graf & Sebastian Schuh & Niels Quaquebeke & Rolf Dick, 2012. "The Relationship Between Leaders’ Group-Oriented Values and Follower Identification with and Endorsement of Leaders: The Moderating Role of Leaders’ Group Membership," Journal of Business Ethics, Springer, vol. 106(3), pages 301-311, March.
    10. Leung, Kwok & Wang, Zhongming & Hon, Alice H.Y., 2011. "Moderating effects on the compensation gap between locals and expatriates in China: A multi-level analysis," Journal of International Management, Elsevier, vol. 17(1), pages 54-67, March.
    11. Federico Contu & Daniela Di Santo & Conrad Baldner & Antonio Pierro, 2023. "Examining the Interaction between Perceived Cultural Tightness and Prevention Regulatory Focus on Life Satisfaction in Italy," Sustainability, MDPI, vol. 15(3), pages 1-10, January.
    12. Emich, Kyle J. & Vincent, Lynne C., 2020. "Shifting focus: The influence of affective diversity on team creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 156(C), pages 24-37.
    13. Mateja Drnovsek & Daniel Ortqvist & Joakim Wincent, 2010. "The effectiveness of coping strategies used by entrepreneurs and their impact on personal well-being and venture performance," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 28(2), pages 193-220.
    14. Margaret M. Hinrichs & Thomas P. Seager & Sarah J. Tracy & Mark A. Hannah, 2017. "Innovation in the Knowledge Age: implications for collaborative science," Environment Systems and Decisions, Springer, vol. 37(2), pages 144-155, June.
    15. Zur, Andrew & Leckie, Civilai & Webster, Cynthia M., 2012. "Cognitive and affective trust between Australian exporters and their overseas buyers," Australasian marketing journal, Elsevier, vol. 20(1), pages 73-79.
    16. Panagopoulos, Nikolaos G. & Avlonitis, George J., 2010. "Performance implications of sales strategy: The moderating effects of leadership and environment," International Journal of Research in Marketing, Elsevier, vol. 27(1), pages 46-57.
    17. Joseph McManus, 2021. "Emotions and Ethical Decision Making at Work: Organizational Norms, Emotional Dogs, and the Rational Tales They Tell Themselves and Others," Journal of Business Ethics, Springer, vol. 169(1), pages 153-168, February.
    18. Abdul Kadir Othman & Hazman Shah Abdullah & Jasmine Ahmad, 2009. "The Influence of Work Motivation on Emotional Intelligence and Team Effectiveness Relationship," Vision, , vol. 13(4), pages 1-14, October.
    19. Batistič, Saša & Černe, Matej & Kaše, Robert & Zupic, Ivan, 2016. "The role of organizational context in fostering employee proactive behavior: The interplay between HR system configurations and relational climates," European Management Journal, Elsevier, vol. 34(5), pages 579-588.
    20. Raymond Loi & Hang-Yue Ngo, 2010. "Mobility norms, risk aversion, and career satisfaction of Chinese employees," Asia Pacific Journal of Management, Springer, vol. 27(2), pages 237-255, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:29:y:2020:i:2:d:10.1007_s10726-020-09659-1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.