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Supporting the Collaborative Construction of a Shared Understanding About Work with a Guided Conceptual Modeling Technique

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  • Stefan Oppl

    (Johannes Kepler University of Linz)

Abstract

The existence of a shared understanding about a collaborative work process among all involved actors is one prerequisite for its successful implementation. The development of a shared understanding is facilitated when the actors make explicit their individual views and create externalizations that can be used as subjects of discourse. Instruments supporting externalization and discourse about collaborative work need to provide adequate forms of representation and guide actors in implementing these reflection and alignment processes. Appropriate guidance can facilitate the construction of a shared understanding for actors not accustomed to such processes. This paper introduces a methodology that offers structural and procedural guidance by adopting diagrammatical conceptual modeling techniques. This methodology has been evaluated extensively in a multiple case study. A combination of interaction analysis of the modeling process and ex-post assessment of the actors’ perceptions has been used to evaluate the adequacy of the proposed methodology with respect to the pursued objectives. The results confirm that the modeling methodology and the proposed guidance measures appropriately support the process of constructing a shared understanding about collaborative work processes.

Suggested Citation

  • Stefan Oppl, 2017. "Supporting the Collaborative Construction of a Shared Understanding About Work with a Guided Conceptual Modeling Technique," Group Decision and Negotiation, Springer, vol. 26(2), pages 247-283, March.
    • Handle: RePEc:spr:grdene:v:26:y:2017:i:2:d:10.1007_s10726-016-9485-7
    DOI: 10.1007/s10726-016-9485-7
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    References listed on IDEAS

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    Cited by:

    1. Irene Pluchinotta & Akin O. Kazakçi & Raffaele Giordano & Alexis Tsoukiàs, 2019. "Design Theory for Generating Alternatives in Public Decision Making Processes," Group Decision and Negotiation, Springer, vol. 28(2), pages 341-375, April.
    2. Elsa E. Berthet & Sara Bosshardt & Lise Malicet-Chebbah & Gaëlle van Frank & Benoit Weil & Blanche Segrestin & Pierre Riviere & Léa Bernard & Elodie Baritaux & Isabelle Goldringer, 2020. "Designing Innovative Management for Cultivated Biodiversity: Lessons from a Pioneering Collaboration between French Farmers, Facilitators and Researchers around Participatory Bread Wheat Breeding," Post-Print hal-02445107, HAL.
    3. Elsa T. Berthet & Sara Bosshardt & Lise Malicet-Chebbah & Gaëlle van Frank & Benoit Weil & Blanche Segrestin & Pierre Rivière & Léa Bernard & Elodie Baritaux & Isabelle Goldringer, 2020. "Designing Innovative Management for Cultivated Biodiversity: Lessons from a Pioneering Collaboration between French Farmers, Facilitators and Researchers around Participatory Bread Wheat Breeding," Sustainability, MDPI, vol. 12(2), pages 1-19, January.
    4. Martin Ratzmann & Robin Pesch & Ricarda Bouncken & Carla Martínez Climent, 2018. "The Price of Team Spirit for Sensemaking Through Task Discourse in Innovation Teams," Group Decision and Negotiation, Springer, vol. 27(3), pages 321-341, June.

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