IDEAS home Printed from https://ideas.repec.org/a/spr/endesu/v27y2025i6d10.1007_s10668-024-04471-2.html
   My bibliography  Save this article

Sustainability in B2C e-commerce: a literature review and future research opportunities in last-mile deliveries

Author

Listed:
  • Geísa Pereira Marcilio Nogueira

    (Universidade Candido Mendes)

  • Simone Vasconcelos Silva

    (Instituto Federal de Educação, Ciência E Tecnologia Fluminense)

  • Lia Hasenclever

    (Universidade Candido Mendes)

  • João José Assis Rangel

    (Instituto Federal de Educação, Ciência E Tecnologia Fluminense)

Abstract

During the past few years, last-mile distribution of business-to-consumer (B2C) e-commerce has changed logistics, as there are new economic and environmental challenges. Besides, sustainability and high levels of greenhouse gas (GHG) emissions associated with freight transport have not been considered. To help fill this gap, this paper reviews the literature on approaches used for environmental sustainability in B2C e-commerce goods deliveries and answers the research questions: What are the main approaches used to promote sustainability in last-mile distribution?; What benefits and opportunities generated by the sustainability of B2C e-commerce deliveries are related to the economic, environmental, and social axes?; What is the relation between the benefits and opportunities regarding the type of sustainability approaches of last-mile distribution (Logistics, Consumer, Logistics/Consumer)? For this, a systematic review of the literature was developed. The two primary aspects addressed in the literature are as follows: the first, concerning logistics and means of transportation; the second focus related to consumer behavior, suggesting consumer engagement based on conscious consumption and preference for more sustainable delivery options. The research was also based on the combination of logistics and consumers. The main benefits and opportunities identified were economical: logistics and operational costs; environmental: reduction of GHG emissions; and social: consumer behavior.

Suggested Citation

  • Geísa Pereira Marcilio Nogueira & Simone Vasconcelos Silva & Lia Hasenclever & João José Assis Rangel, 2025. "Sustainability in B2C e-commerce: a literature review and future research opportunities in last-mile deliveries," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 27(6), pages 12415-12436, June.
    • Handle: RePEc:spr:endesu:v:27:y:2025:i:6:d:10.1007_s10668-024-04471-2
    DOI: 10.1007/s10668-024-04471-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10668-024-04471-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10668-024-04471-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:endesu:v:27:y:2025:i:6:d:10.1007_s10668-024-04471-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.