IDEAS home Printed from https://ideas.repec.org/a/sae/sajbmc/v3y2014i1p31-40.html
   My bibliography  Save this article

Management of Innovation in Small Service Companies

Author

Listed:
  • Eeva Aromaa
  • Päivi Eriksson

Abstract

The objective of our study is to explore how the innovation practice of a small service company can be identified and developed from the managerial point of view. The study is based on the intensive case study strategy utilizing observational and interview data. The analysis shows how a new theoretical approach (the practice approach) and a new methodological tool (the CODE-method) can be used in the study of innovation management. The results show that the innovation practice of the case company was based on five distinctive innovation processes initiated by different actors inside and outside of the company. Utilizing the full potential of these five processes would however require solving two problems: managing and organizing all five processes more efficiently and relaxing the CEO-centricity of the innovation practice.

Suggested Citation

  • Eeva Aromaa & Päivi Eriksson, 2014. "Management of Innovation in Small Service Companies," South Asian Journal of Business and Management Cases, , vol. 3(1), pages 31-40, June.
    • Handle: RePEc:sae:sajbmc:v:3:y:2014:i:1:p:31-40
    DOI: 10.1177/2277977914525253
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2277977914525253
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2277977914525253?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Damon Golsorkhi & Linda Rouleau & David Seidl & Eero Vaara, 2010. "Cambridge Handbook of Strategy as Practice," Post-Print hal-02298145, HAL.
    2. Richard A. Wolfe, 1994. "Organizational Innovation: Review, Critique And Suggested Research Directions," Journal of Management Studies, Wiley Blackwell, vol. 31(3), pages 405-431, May.
    3. Damon Golsorkhi & Linda Rouleau & David Seidl & Eero Vaara, 2010. "Cambridge handbook of strategy as practic," Post-Print hal-00578622, HAL.
    4. Graeme Salaman & John Storey, 2002. "Managers’ Theories About the Process of Innovation," Journal of Management Studies, Wiley Blackwell, vol. 39(2), pages 147-165, March.
    5. Tero Montonen & Päivi Eriksson, 2013. "Teaching and learning innovation practice: a case study from Finland," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 13(2/3), pages 107-118.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ahmad MUKSIN & Bhakti Nur AVIANTO, 2021. "Governance Innovation: One-Stop Integrated Service To Enhance Quality Service And Public Satisfaction," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 16(1), pages 40-60, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Albana Berisha Qehaja & Enver Kutllovci & Justina Shiroka Pula, 2017. "Strategic Management Tools and Techniques Usage: a Qualitative Review," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 65(2), pages 585-600.
    2. Sarah Kaplan, 2011. "Strategy and PowerPoint: An Inquiry into the Epistemic Culture and Machinery of Strategy Making," Organization Science, INFORMS, vol. 22(2), pages 320-346, April.
    3. Zhaojun Yang & Jun Sun & Yali Zhang & Ying Wang, 2018. "Peas and carrots just because they are green? Operational fit between green supply chain management and green information system," Information Systems Frontiers, Springer, vol. 20(3), pages 627-645, June.
    4. Zhaojun Yang & Jun Sun & Yali Zhang & Ying Wang, 0. "Peas and carrots just because they are green? Operational fit between green supply chain management and green information system," Information Systems Frontiers, Springer, vol. 0, pages 1-19.
    5. Dominik Aaken & Clemens Koob & Katja Rost & David Seidl, 2013. "Ausgestaltung und Erfolg von Strategieworkshops: eine empirische Analyse," Schmalenbach Journal of Business Research, Springer, vol. 65(6), pages 588-616, November.
    6. Vesa, Mikko & Franck, Henrika, 2013. "Bringing strategy to time, studying strategy as experiential vectors," Scandinavian Journal of Management, Elsevier, vol. 29(1), pages 23-34.
    7. Vásquez, Consuelo & Sergi, Viviane & Cordelier, Benoit, 2013. "From being branded to doing branding: Studying representation practices from a communication-centered approach," Scandinavian Journal of Management, Elsevier, vol. 29(2), pages 135-146.
    8. Niels Thygesen, 2019. "The gift economy and the development of sustainability," Local Economy, London South Bank University, vol. 34(6), pages 493-509, September.
    9. Maria Lusiani & Gianluca D'Inca' Levis, 2016. "Keeping tensions up: A reflexive analysis of the (strategy)-making-of Dolomiti Contemporanee," Working Papers 3, Department of Management, Università Ca' Foscari Venezia.
    10. Martha S. Feldman & Wanda J. Orlikowski, 2011. "Theorizing Practice and Practicing Theory," Organization Science, INFORMS, vol. 22(5), pages 1240-1253, October.
    11. Leonardo Lemos da Silveira Santos & César Tureta & Bruno Felix, 2021. "A Qualitative Method Proposal for the Study of Strategy as Practice," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 25(2), pages 190353-1903.
    12. Kristof Van Assche & Martijn Duineveld & Monica Gruezmacher & Raoul Beunen, 2021. "Steering as Path Creation: Leadership and the Art of Managing Dependencies and Reality Effects," Politics and Governance, Cogitatio Press, vol. 9(2), pages 369-380.
    13. van Assche, Kristof & Valentinov, Vladislav & Verschraegen, Gert, 2022. "Adaptive governance: Learning from what organizations do and managing the role they play," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 51(5), pages 1738-1758.
    14. Van Assche, Kristof & Gruezmacher, Monica & Deacon, Leith, 2020. "Land use tools for tempering boom and bust: Strategy and capacity building in governance," Land Use Policy, Elsevier, vol. 93(C).
    15. Silke Bucher & Ann Langley, 2016. "The Interplay of Reflective and Experimental Spaces in Interrupting and Reorienting Routine Dynamics," Organization Science, INFORMS, vol. 27(3), pages 594-613, June.
    16. Pascal Lièvre & Eléonore Mérour & Julie Morin & Luisa Macedo Franco & Domingo Ramos Palomino & Marco Rivera Porras & Pablo Masías Alvarez & Benjamin van Wyk de Vries, 2022. "Volcanic risk management practice evolution between vulnerability and resilience: The case of Arequipa in Peru," Post-Print hal-03816624, HAL.
    17. Geilinger, Nina & Haefliger, Stefan & von Krogh, Georg & Rechsteiner, Lise, 2016. "What makes a social practice? Being, knowing, doing and leading," European Management Journal, Elsevier, vol. 34(4), pages 319-327.
    18. Kurt Hornschild & Stephan Raab & Jörg-Peter Weiß, 2005. "Die Medizintechnik am Standort Deutschland: Chancen und Risiken durch technologische Innovationen, Auswirkungen auf und durch das nationale Gesundheitssystem sowie potentielle Wachstumsmärkte im Ausla," DIW Berlin: Politikberatung kompakt, DIW Berlin, German Institute for Economic Research, edition 2, volume 10, number pbk10, January.
    19. Barbara Townley, 2004. "Managerial Technologies, Ethics and Managing," Journal of Management Studies, Wiley Blackwell, vol. 41(3), pages 425-445, May.
    20. Neyland, Daniel & Whittle, Andrea, 2018. "Garfinkel on strategy: Using ethnomethodology to make sense of “rubbish strategy”," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 53(C), pages 31-42.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sajbmc:v:3:y:2014:i:1:p:31-40. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.