Switching Intent in Smart Factories: Understanding Key Influencers
Author
Abstract
Suggested Citation
DOI: 10.1177/21582440241281912
Download full text from publisher
References listed on IDEAS
- Feng Zhang & Haina Zhang & David H. Brown & Xile Yin, 2023. "Innovation and Performance of Manufacturing Firms in Aspirant Markets: An Institutional Environment Approach," Asia Pacific Journal of Management, Springer, vol. 40(2), pages 435-482, June.
- Lin, Zhibin & Filieri, Raffaele, 2015. "Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 81(C), pages 158-168.
- Peng Jing & Ye Zha & Kewen Pan & Ying Xue, 2023. "Investigating Multidimensional Factors Influencing Switching Intention on School Bus among Chinese Parents—A Push–Pull–Mooring Framework," Sustainability, MDPI, vol. 15(10), pages 1-24, May.
- Ritu Agarwal & Jayesh Prasad, 1998. "A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology," Information Systems Research, INFORMS, vol. 9(2), pages 204-215, June.
- Isabel Sánchez García & Rafael Curras-Perez, 2019. "Is satisfaction a necessary and sufficient condition to avoid switching? The moderating role of service type," European Journal of Management and Business Economics, Emerald Group Publishing Limited, vol. 29(1), pages 54-83, February.
- Chen, Liuyan & Wu, Pengkun & Dou, Yudan & Wu, Yuanyuan, 2023. "Investigating senders’ switching intention to smart lockers: An extension of push-pull-mooring model," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
- Wei Sun & Alisher Tohirovich Dedahanov & Ho Young Shin & Ki Su Kim, 2020. "Switching intention to crypto-currency market: Factors predisposing some individuals to risky investment," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-16, June.
- Muslim Amin & Sajad Rezaei & Maryam Abolghasemi, 2014. "User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust," Nankai Business Review International, Emerald Group Publishing Limited, vol. 5(3), pages 258-274, July.
- Ying-Wei Wu & Ting-Hsiu Liao & Shang-Pao Yeh & Hao-Chen Huang, 2022. "Switching Intention and Behaviors to Wetland Ecotourism after the COVID-19 Pandemic: The Perspective of Push-Pull-Mooring Model," Sustainability, MDPI, vol. 14(10), pages 1-16, May.
- Sung-Wen Yu & Jun-Yan Liu & Chien-Liang Lin & Yu-Sheng Su, 2022. "Applying the Push-Pull Mooring to Explore Consumers’ Shift from Physical to Online Purchases of Face Masks," Mathematics, MDPI, vol. 10(24), pages 1-16, December.
- Muslim Amin & Sajad Rezaei & Maryam Abolghasemi, 2014. "User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust," Nankai Business Review International, Emerald Group Publishing Limited, vol. 5(3), pages 258-274, July.
- Hyeon Jo & Eun-Mi Baek, 2023. "RETRACTED ARTICLE: Customization, loneliness, and optimism: drivers of intelligent personal assistant continuance intention during COVID-19," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.
- Aws Al-Okaily & Manaf Al-Okaily & Teoh Ai Ping & Hamzah Al-Mawali & Hala Zaidan, 2021. "An empirical investigation of enterprise system user satisfaction antecedents in Jordanian commercial banks," Cogent Business & Management, Taylor & Francis Journals, vol. 8(1), pages 1918847-191, January.
- Russell-Bennett, Rebekah & McColl-Kennedy, Janet R. & Coote, Leonard V., 2007. "Involvement, satisfaction, and brand loyalty in a small business services setting," Journal of Business Research, Elsevier, vol. 60(12), pages 1253-1260, December.
- Zhenzhen Zhao & Marie Haikel-Elsabeh & Patricia Baudier & Damien Renard & Alexander Brem, 2023. "Need for uniqueness and word of mouth in disruptive innovation adoption: the context of self-quantification," Post-Print hal-03531810, HAL.
- Chuang, Yi-Fei, 2011. "Pull-and-suck effects in Taiwan mobile phone subscribers switching intentions," Telecommunications Policy, Elsevier, vol. 35(2), pages 128-140, March.
- Bartels, Jos & Reinders, Machiel J., 2011. "Consumer innovativeness and its correlates: A propositional inventory for future research," Journal of Business Research, Elsevier, vol. 64(6), pages 601-609, June.
- Iranmanesh, Mohammad & Min, Connie Low & Senali, Madugoda Gunaratnege & Nikbin, Davoud & Foroughi, Behzad, 2022. "Determinants of switching intention from web-based stores to retail apps: Habit as a moderator," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Sadrac Jean Pierre & Claudel Mombeuil, 2025. "The boomerang effect of positive word-of-mouth: understanding switching intentions in the mobile payment market," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 30(2), pages 1-24, June.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Man The Nguyen & Tho Alang, 2024. "When do shoppers prefer using QR codes? Empirical evidence from Vietnam," Future Business Journal, Springer, vol. 10(1), pages 1-21, December.
- Khondaker Sazzadul Karim & Mohammad Ekramol Islam & Abdullah Mohammed Ibrahim & Shin-Hung Pan & Md. Mominur Rahman, 2023. "Online Marketing Trends and Purchasing Intent Advances in Customer Satisfaction through PLS-SEM and ANN Approach," Advances in Decision Sciences, Asia University, Taiwan, vol. 27(4), pages 24-54, December.
- Bindu K. Nambiar & Kartikeya Bolar, 2023. "Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 58-73, March.
- Farzaneh Soleimani Zoghi, "undated". "An Empirical Study On The Impact Of Risk Perception On German Consumers Online Buying Intention," Review of Socio - Economic Perspectives 201935, Reviewsep.
- Mohamad Haziq Izzuddin Baharin & Muhammad Izzat Zulkifly & Zurena Shahril & Mohd Aliff Abdul Majid, 2025. "How Customers Decide: Unveiling the Drivers of Customers’ Online Purchase Behavior on Online Food Delivery Apps," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 1922-1946, January.
- Kashfia Maisha & Sabakun Naher Shetu, 2023. "Influencing factors of e-learning adoption amongst students in a developing country: the post-pandemic scenario in Bangladesh," Future Business Journal, Springer, vol. 9(1), pages 1-16, December.
- Sun, Wei & Dedahanov, Alisher Tohirovich & Shin, Ho Young & Li, Wei Ping, 2021. "Factors affecting institutional investors to add crypto-currency to asset portfolios," The North American Journal of Economics and Finance, Elsevier, vol. 58(C).
- Sonali Singh & Sumeet Singh Jasial & Richa Misra & Ajay Bansal, 2024. "Online Retail Service Quality: What Matters Most for Customer Satisfaction?," FIIB Business Review, , vol. 13(5), pages 600-615, October.
- Sajad Rezaei & Muslim Amin & Halimin Herjanto, 2024. "Pay-per-click (PPC) advertising and continuous banking service intentions," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(4), pages 1542-1558, December.
- Ming Xing Wang & Ki Su Kim & Jeoung Kun Kim, 2023. "Investigating the Determinants of IoT Device Continuance Intentions: An Empirical Study of Smart Speakers Through the Lens of Expectation-Confirmation Theory," SAGE Open, , vol. 13(3), pages 21582440231, September.
- Budhi Cahyono & Chrisna Suhendi & Ahmad Suffian Mohd Zahari & Rosman Mahmood, 2025. "Antecedent and Consequence of Implementation Information Technology Adoption at Small Medium Enterprise (SMEs)," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 22874-22888, January.
- Shweta Pandey & Deepak Chawla, 2020. "Exploring Factors That Drive Adoption of Various Categories of M-commerce: An Emerging Market Study," Global Business Review, International Management Institute, vol. 21(2), pages 526-546, April.
- Balci, Gökcay, 2021. "Digitalization in container shipping: Do perception and satisfaction regarding digital products in a non-technology industry affect overall customer loyalty?," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
- Sagan Mariusz & Sannegadu Rajesh & Pudaruth Sameerchand & Juwaheer Thanika Devi & Lamport John Matthew, 2024. "A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 60(4), pages 259-271.
- Hossein Nasiri Zarandi & Fereshteh Lotfizadeh, 2016. "The Influence of Cognitive Innovativeness on the Behavior and Style of Consumer Adoption: Implications for Electronic-Banking Service Adoption," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(5), pages 90-103, October.
- Pankaj Tiwari, 2021. "Electronic banking adoption in Ethiopia: an empirical investigation," SN Business & Economics, Springer, vol. 1(9), pages 1-28, September.
- Sebastian Schneider & Frank Huber, 2022. "You paid what!? Understanding price-related word-of-mouth and price perception among opinion leaders and innovators," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 21(1), pages 64-80, February.
- Malina Hanum Mohd Kamal & Noristisarah Abd Shattar & Farisya Idayu Azhar & Tuan Sharifah Irene Natasha Tuan Ahmad Jafri & Ema Maliha Mohd Kamal, 2025. "Perceived Value Dimensions and Guest Satisfaction: An Analysis of Functional, Social and Emotional Values in Five-Star Hotel Organizations," Information Management and Business Review, AMH International, vol. 17(1), pages 192-200.
- Zihan Guan & Xiaoran Shi & Huajing Ying & Ruhui Xue & Xiaojiao Qiao, 2024. "An empirical study on traditional offline retailer’s switching intention towards community-based group buying program: A push–pull-mooring model," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-20, December.
- Nilashi, Mehrbakhsh & Abumalloh, Rabab Ali & Samad, Sarminah & Alrizq, Mesfer & Alyami, Sultan & Alghamdi, Abdullah, 2023. "Analysis of customers' satisfaction with baby products: The moderating role of brand image," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
More about this item
Keywords
smart factory; information management; factory system; switching behavior; smart operation; operation management;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:14:y:2024:i:3:p:21582440241281912. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.