IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v13y2023i4p21582440231216527.html
   My bibliography  Save this article

Impact of Organizational Support on Students’ Information and Communication Technology Self-Efficacy, Engagement, and Satisfaction in a Blended Learning Environment: An Empirical Study

Author

Listed:
  • Yanhua Yang

Abstract

Numerous studies on blended learning have mentioned the positive impact of social support on students’ attitudes and behaviors. However, organizational support is also crucial and should not be ignored. Therefore, this study examined the relationships between organizational support, information and communication technology (ICT) self-efficacy, student engagement, and student satisfaction in a blended learning environment. A questionnaire survey was conducted on 245 students in China and validated with the structural equation model (SEM). The results showed that organizational support positively predicted perceived usefulness (PU) but was not significantly associated with student engagement; student engagement was positively predicted by PU and ICT self-efficacy; student satisfaction was positively predicted by ICT self-efficacy and student engagement; ICT self-efficacy complete mediated engagement, with the proportion of the indirect effect being 95.78%, and student engagement complete mediated student satisfaction, with the proportion of the indirect effect being 53.85%. Guidelines were proposed for higher education institutions to provide organizational support, increase students’ ICT self-efficacy, and improve student engagement and satisfaction in blended learning via various programs.

Suggested Citation

  • Yanhua Yang, 2023. "Impact of Organizational Support on Students’ Information and Communication Technology Self-Efficacy, Engagement, and Satisfaction in a Blended Learning Environment: An Empirical Study," SAGE Open, , vol. 13(4), pages 21582440231, December.
    • Handle: RePEc:sae:sagope:v:13:y:2023:i:4:p:21582440231216527
    DOI: 10.1177/21582440231216527
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440231216527
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440231216527?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Arghashi, Vahideh & Yuksel, Cenk Arsun, 2022. "Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    2. Irene Trullas & Pep Simo & Oriol R. Fusalba & Angels Fito & Jose M. Sallan, 2018. "Student-perceived organizational support and perceived employability in the marketing of higher education," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 28(2), pages 266-281, July.
    3. Waleed Mugahed Al-Rahmi & Ahmed Ibrahim Alzahrani & Noraffandy Yahaya & Nasser Alalwan & Yusri Bin Kamin, 2020. "Digital Communication: Information and Communication Technology (ICT) Usage for Education Sustainability," Sustainability, MDPI, vol. 12(12), pages 1-18, June.
    4. Meredith Tharapos & Konrad Peszynski & Kwok Hung Lau & Margaret Heffernan & Gillian Vesty & Aida Ghalebeigi, 2023. "Effective teaching, student engagement and student satisfaction during the Covid‐19 pandemic: Evidence from business students' qualitative survey evaluations," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 63(3), pages 3173-3192, September.
    5. Xue Wang & Wei Zhang, 2022. "Improvement of Students’ Autonomous Learning Behavior by Optimizing Foreign Language Blended Learning Mode," SAGE Open, , vol. 12(1), pages 21582440211, January.
    6. Mohamed Oubibi & Antony Fute & Weilong Xiao & Binghai Sun & Yueliang Zhou, 2022. "Perceived Organizational Support and Career Satisfaction among Chinese Teachers: The Mediation Effects of Job Crafting and Work Engagement during COVID-19," Sustainability, MDPI, vol. 14(2), pages 1-18, January.
    7. Samma Faiz Rasool & Mansi Wang & Minze Tang & Amir Saeed & Javed Iqbal, 2021. "How Toxic Workplace Environment Effects the Employee Engagement: The Mediating Role of Organizational Support and Employee Wellbeing," IJERPH, MDPI, vol. 18(5), pages 1-17, February.
    8. Iuliana Mihaela Lazar & Georgeta Panisoara & Ion Ovidiu Panisoara, 2020. "Digital technology adoption scale in the blended learning context in higher education: Development, validation and testing of a specific tool," PLOS ONE, Public Library of Science, vol. 15(7), pages 1-27, July.
    9. Rasool, Samma Faiz & Chin, Tachia & Wang, Mansi & Asghar, Ali & Khan, Anwar & Zhou, Li, 2022. "Exploring the role of organizational support, and critical success factors on renewable energy projects of Pakistan," Energy, Elsevier, vol. 243(C).
    10. Lei Feng & Li He & Jie Ding, 2023. "The Association between Perceived Teacher Support, Students’ ICT Self-Efficacy, and Online English Academic Engagement in the Blended Learning Context," Sustainability, MDPI, vol. 15(8), pages 1-17, April.
    11. Wynne W. Chin & Abhijit Gopal & W. David Salisbury, 1997. "Advancing the Theory of Adaptive Structuration: The Development of a Scale to Measure Faithfulness of Appropriation," Information Systems Research, INFORMS, vol. 8(4), pages 342-367, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rasool, Samma Faiz & Zaman, Shah & Jehan, Noor & Chin, Tachia & Khan, Saleem & Zaman, Qamar uz, 2022. "Investigating the role of the tech industry, renewable energy, and urbanization in sustainable environment: Policy directions in the context of developing economies," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    2. Pathak, Kanishka & Prakash, Gyan, 2023. "Exploring the role of augmented reality in purchase intention: Through flow and immersive experience," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    3. Fida Hassanein & Hale Özgit, 2022. "Sustaining Human Resources through Talent Management Strategies and Employee Engagement in the Middle East Hotel Industry," Sustainability, MDPI, vol. 14(22), pages 1-19, November.
    4. FeCheng Ma & Farhan Khan & Kashif Ullah Khan & Si XiangYun, 2021. "Investigating the Impact of Information Technology, Absorptive Capacity, and Dynamic Capabilities on Firm Performance: An Empirical Study," SAGE Open, , vol. 11(4), pages 21582440211, November.
    5. Mohammed Abdullatif Almulla & Mahdi Mohammed Alamri, 2021. "Using Conceptual Mapping for Learning to Affect Students’ Motivation and Academic Achievement," Sustainability, MDPI, vol. 13(7), pages 1-17, April.
    6. Dang Vu, Hoai Nam & Nielsen, Martin Reinhardt, 2022. "Understanding determinants of the intention to buy rhino horn in Vietnam through the Theory of Planned Behaviour and the Theory of Interpersonal Behaviour," Ecological Economics, Elsevier, vol. 195(C).
    7. Ko, Eun-Jung & Kim, A-Hyun & Kim, Sang-Soo, 2021. "Toward the understanding of the appropriation of ICT-based Smart-work and its impact on performance in organizations," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    8. Kumar, Prashant & Utkarsh,, 2023. "Effects of in-store information quality and store credibility on consumer engagement in green retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    9. Meena, Rahul & Sarabhai, Samar, 2023. "Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    10. Hau, Yong Sauk & Kang, Minhyung, 2016. "Extending lead user theory to users’ innovation-related knowledge sharing in the online user community: The mediating roles of social capital and perceived behavioral control," International Journal of Information Management, Elsevier, vol. 36(4), pages 520-530.
    11. Xu, Jinying & Lu, Weisheng, 2022. "Developing a human-organization-technology fit model for information technology adoption in organizations," Technology in Society, Elsevier, vol. 70(C).
    12. Kee-Young Kwahk & Byoungsoo Kim, 2017. "Effects of social media on consumers’ purchase decisions: evidence from Taobao," Service Business, Springer;Pan-Pacific Business Association, vol. 11(4), pages 803-829, December.
    13. Mohammed Abdullatif Almulla & Waleed Mugahed Al-Rahmi, 2023. "Integrated Social Cognitive Theory with Learning Input Factors: The Effects of Problem-Solving Skills and Critical Thinking Skills on Learning Performance Sustainability," Sustainability, MDPI, vol. 15(5), pages 1-26, February.
    14. Nketiah, Emmanuel & Song, Huaming & Obuobi, Bright & Adu-Gyamfi, Gibbson & Adjei, Mavis & Cudjoe, Dan, 2022. "Citizens' willingness to pay for local anaerobic digestion energy: The influence of altruistic value and knowledge," Energy, Elsevier, vol. 260(C).
    15. Rajib Roy & Fatima Akhtar & Niladri Das, 2017. "Entrepreneurial intention among science & technology students in India: extending the theory of planned behavior," International Entrepreneurship and Management Journal, Springer, vol. 13(4), pages 1013-1041, December.
    16. Sayyed Mohsen Allameh & Reza Ansari & Mina Mohammadi & Kianoosh Kianpur & Sharareh Ghazinour Naeini, 2015. "Determining the Relationship between Organizational Agility and Work Organization in Branches of Saman Bank in Isfahan," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 5(5), pages 384-393.
    17. Mohamed Ahmed Suliman & Ahmed Hassan Abdou & Moatazbellah Farid Ibrahim & Dayal Ali Waheer Al-Khaldy & Ashraf Mohamed Anas & Wael Mohamed Mahmoud Alrefae & Wagih Salama, 2023. "Impact of Green Transformational Leadership on Employees’ Environmental Performance in the Hotel Industry Context: Does Green Work Engagement Matter?," Sustainability, MDPI, vol. 15(3), pages 1-18, February.
    18. Mohammadbashir Sedighi & Hamideh Parsaeiyan & Yashar Araghi, 2021. "An Empirical Study of Intention to Continue Using of Digital Ride-hailing Platforms," The Review of Socionetwork Strategies, Springer, vol. 15(2), pages 489-515, November.
    19. Shabir Hussain Malik & Weizhong Fu & Samma Faiz Rasool & Gowhar Ahmad Wani & Shah Zaman & Najaf Ali Wani, 2023. "Investigating the Impact of Communication Factors and Stakeholders Engagement on Renewable Energy Projects in Pakistan," Sustainability, MDPI, vol. 15(14), pages 1-14, July.
    20. Hsiao-Ping Chang & Chun-Chieh Ma & Han-Shen Chen, 2019. "Climate Change and Consumer’s Attitude toward Insect Food," IJERPH, MDPI, vol. 16(9), pages 1-17, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:13:y:2023:i:4:p:21582440231216527. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.