IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v11y2021i4p21582440211061563.html
   My bibliography  Save this article

The Relationship Between Transactional Leadership and OCB: A Conditional Analysis of Organizational Justice Perception and Psychological Contract Fulfillment

Author

Listed:
  • Amira Daouk
  • Panteha Farmanesh
  • Pouya Zargar

Abstract

Understanding the depth of leadership and its effects on organizational outcomes have been a topic of complex nature, attracting scholars, and practitioners alike. This becomes more vital for tourism industry, where extent of competitive rivalry is extremely high as employees are vital in this sector. The current research examines the relationship between transactional leadership and organizational citizenship behavior of employees in tourism-related businesses. Furthermore, this study assumes that psychological contract fulfillment can moderate the relationship between leadership and perception of organizational justice, which can then mediate employees’ citizenship behaviors. Current research takes place in Lebanon, where the industry of tourism is highly important. Empirical evidence yielded from data analysis has shown support for moderating effect of psychological contract fulfillment on leadership and perception of justice linkage. This strengthens the perception of justice within the firm, which further proven to be of significance in terms of mediating transactional leadership and extra-role behaviors of employees. Theoretical development as well as practical implications have merged to aid the literature as well as managerial levels of tourism sector. JEL Classification: D23, M12, Z32

Suggested Citation

  • Amira Daouk & Panteha Farmanesh & Pouya Zargar, 2021. "The Relationship Between Transactional Leadership and OCB: A Conditional Analysis of Organizational Justice Perception and Psychological Contract Fulfillment," SAGE Open, , vol. 11(4), pages 21582440211, November.
  • Handle: RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211061563
    DOI: 10.1177/21582440211061563
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440211061563
    Download Restriction: no

    File URL: https://libkey.io/10.1177/21582440211061563?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Rupp, Deborah E. & Shao, Ruodan & Jones, Kisha S. & Liao, Hui, 2014. "The utility of a multifoci approach to the study of organizational justice: A meta-analytic investigation into the consideration of normative rules, moral accountability, bandwidth-fidelity, and socia," Organizational Behavior and Human Decision Processes, Elsevier, vol. 123(2), pages 159-185.
    2. Aamir Chughtai & Marann Byrne & Barbara Flood, 2015. "Linking Ethical Leadership to Employee Well-Being: The Role of Trust in Supervisor," Journal of Business Ethics, Springer, vol. 128(3), pages 653-663, May.
    3. Podsakoff, Philip M. & Bommer, William H. & Podsakoff, Nathan P. & MacKenzie, Scott B., 2006. "Relationships between leader reward and punishment behavior and subordinate attitudes, perceptions, and behaviors: A meta-analytic review of existing and new research," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(2), pages 113-142, March.
    4. Tu Yidong & Lu Xinxin, 2013. "How Ethical Leadership Influence Employees’ Innovative Work Behavior: A Perspective of Intrinsic Motivation," Journal of Business Ethics, Springer, vol. 116(2), pages 441-455, August.
    5. Hussam Al Halbusi & Pedro Jimenez Estevez & Tan Eleen & T. Ramayah & Md Uzir Hossain Uzir, 2020. "The Roles of The Physical Environment, Social Servicescape, Co-Created Value, and Customer Satisfaction in Determining Tourists’ Citizenship Behavior: Malaysian Cultural and Creative Industries," Sustainability, MDPI, vol. 12(8), pages 1-23, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lord, Robert G. & Gatti, Paola & Chui, Susanna L.M., 2016. "Social-cognitive, relational, and identity-based approaches to leadership," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 119-134.
    2. Yushan Wu & Qinghua Fu & Sher Akbar & Sarminah Samad & Ubaldo Comite & Mirela Bucurean & Alina Badulescu, 2022. "Reducing Healthcare Employees’ Burnout through Ethical Leadership: The Role of Altruism and Motivation," IJERPH, MDPI, vol. 19(20), pages 1-17, October.
    3. Taeyoung Cho & Taesoo Cho & Hao Zhang, 2021. "The Effect of IMC of Golf Product Exhibitions on Customer Behavior and Recommendation Intention," Tourism and Hospitality, MDPI, vol. 2(3), pages 1-14, July.
    4. Mohammad Ali Yamin, 2021. "Investigating the Drivers of Supply Chain Resilience in the Wake of the COVID-19 Pandemic: Empirical Evidence from an Emerging Economy," Sustainability, MDPI, vol. 13(21), pages 1-16, October.
    5. Yidong Tu & Xinxin Lu & Yue Yu, 2017. "Supervisors’ Ethical Leadership and Employee Job Satisfaction: A Social Cognitive Perspective," Journal of Happiness Studies, Springer, vol. 18(1), pages 229-245, February.
    6. Tran Quang Bao Phuc & Khalida Parveen & Duyen Thi Truc Tran & Dao Thi Anh Nguyen, 2021. "The linkage between ethical leadership and lecturer job satisfaction at a private higher education institution in Vietnam," Journal of Social Sciences Advancement, Science Impact Publishers, vol. 2(2), pages 39-50.
    7. Osama A. Hazzi & Samir M. Hammami, 2019. "Exploratory Factor Analysis of Technological Justice: An Evidence From the Higher Education Sector in Oman," SAGE Open, , vol. 9(1), pages 21582440198, March.
    8. Lu-Ming Tseng, 2019. "How Implicit Ethics Institutionalization Affects Ethical Selling Intention: The Case of Taiwan’s Life Insurance Salespeople," Journal of Business Ethics, Springer, vol. 158(3), pages 727-742, September.
    9. Seonggoo Ji & Ihsan Ullah Jan, 2020. "Antecedents and Consequences of Frontline Employee’s Trust-in-Supervisor and Trust-in-Coworker," Sustainability, MDPI, vol. 12(2), pages 1-17, January.
    10. Rahul. P, 2021. "Trust Leadership: A Work-from-Home Scenario in IT Sector During the COVID-19 Pandemic," Jindal Journal of Business Research, , vol. 10(2), pages 251-269, December.
    11. Dr. Edwinah, Amah & Dr. Joy Adanma Mekuri-Ndimele, 2021. "Inclusive Human Resource Management (IHRM) and Innovative Work Behaviour in Telecommunication Industry in Rivers State," Noble International Journal of Business and Management Research, Noble Academic Publsiher, vol. 5(2), pages 46-54, February.
    12. David B. Whiteside & Laurie J. Barclay, 2016. "The Face of Fairness: Self-Awareness as a Means to Promote Fairness among Managers with Low Empathy," Journal of Business Ethics, Springer, vol. 137(4), pages 721-730, September.
    13. Ismie Roha Mohamed Jais & Nordin Yahaya & Centre of Leadership Profiling, Akademi Kepimpinan Pendidikan Tinggi, Malaysia. & Erlane K Ghani, 2021. "Talent Management in Higher Education Institutions: Developing Leadership Competencies," Journal of Education and e-Learning Research, Asian Online Journal Publishing Group, vol. 8(1), pages 8-15.
    14. Maureen L. Ambrose & Darryl B. Rice & David M. Mayer, 2021. "Justice Climate and Workgroup Outcomes: The Role of Coworker Fair Behavior and Workgroup Structure," Journal of Business Ethics, Springer, vol. 172(1), pages 79-99, August.
    15. Widdy Muhammad Sabar Wibawa & Yoshi Takahashi, 2021. "The Effect of Ethical Leadership on Work Engagement and Workaholism: Examining Self-Efficacy as a Moderator," Administrative Sciences, MDPI, vol. 11(2), pages 1-12, May.
    16. Gökhan Akıncı & Lutfihak Alpkan & Bora Yıldız & Gaye Karacay, 2022. "The Link between Ambidextrous Leadership and Innovative Work Behavior in a Military Organization: The Moderating Role of Climate for Innovation," Sustainability, MDPI, vol. 14(22), pages 1-19, November.
    17. Muel Kaptein, 2019. "The Moral Entrepreneur: A New Component of Ethical Leadership," Journal of Business Ethics, Springer, vol. 156(4), pages 1135-1150, June.
    18. Johnson, Russell E. & King, Danielle D. & (Joanna) Lin, Szu-Han & Scott, Brent A. & Jackson Walker, Erin M. & Wang, Mo, 2017. "Regulatory focus trickle-down: How leader regulatory focus and behavior shape follower regulatory focus," Organizational Behavior and Human Decision Processes, Elsevier, vol. 140(C), pages 29-45.
    19. Damian Grabowski & Agata Chudzicka-Czupała & Katarzyna Stapor, 2021. "Relationships between work ethic and motivation to work from the point of view of the self-determination theory," PLOS ONE, Public Library of Science, vol. 16(7), pages 1-17, July.
    20. Muhammad Akmal & Khawaja Khalid Mehmood, 2020. "A systematic review of the literature on innovative work behavior," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 16(2), pages 84-102.

    More about this item

    Keywords

    transactional leadership; extra-role behavior; organizational justice; psychological contract fulfillment; tourism sector; Lebanon;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211061563. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.